Lucidchart Other Solutions Considered

SP
Head of IT Infrastructure & Operations at Aliaxis

Prior to selecting LucidChart, we were assessing multiple tools. Miro was one of the contenders, as was Lucid. I worked with Miro in between periods where I was using Lucid.

When exploring the various options, I found that Lucid offered a lot of existing templates. These helped me a lot with brainstorming.

A more complete evaluation was done by our global team. That said, I don't foresee any disadvantages in using it.

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AG
Director, People Systems and Data at a wellness & fitness company with 10,001+ employees

Lucidchart has good organizational charts for visualizing and understanding team hierarchies and relationships. I always look at it in terms of the other products that are out there and I think one of the close competitors is Visio. But in this situation, I think the fact that Lucidchart has a lot of different features integrated into the solution, enhances ease of use.

For example, if you're using decision planes, it automatically populates with information as you're outlining your business processes. The ability to edit swimlanes and remove swimlanes and keep everything right in front of you, without having to really do too much, makes it a lot simpler to use.

I would definitely say that Lucidchart is a lot more intuitive and a lot easier to use than Visio. I think with Lucidchart, you don't necessarily need to be an expert to use the tool, because it's a little bit more straightforward with fewer opportunities to make mistakes.

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MN
Informatics Data Scientist at Abbott

I did not evaluate other solutions. This was just a tool that was used at a previous company that I picked up and we were using it for this and I really liked it. It just kind of happened organically. And then I brought knowledge of that here when I was faced with a similar task in this role when I started here five or six years ago.

The only other tool that I use a little bit is Excalidraw, which is a free online drawing tool. I'm using that more now because I got burned by losing a lot of things with Lucidchart, with the plugin transfer. And so I'm finding now I'm starting to use other tools for a general diagram that I can copy-paste in a diagram of. I got burned with the lack of support and the plugin and losing years of drawing. And so now I'm making a concerted effort to integrate PNGs, as opposed to using the plugin as a container. That's pulling the content from the third-party server that I don't know what's going to happen with that relationship. I'm just going to use it as an external tool, copy-paste, and take screenshots going forward.

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Buyer's Guide
Lucidchart
March 2024
Learn what your peers think about Lucidchart. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,740 professionals have used our research since 2012.
KH
Product and Materials Manager at Case Systems, Inc.

We have existing solutions, like Visio and MindManager. Lucidchart is way more versatile than Visio or MindManager; it gives me more freedom to do more with it. Lucidchart is a direct replacement for Visio. Lucidchart is easy to just pull up if I'm at home working on my tablet. I don't have to have a direct license, like I would with Visio, which would need to be downloaded. So, if I were to deploy Lucidchart to the rest of my product development team, we don't need to have it downloaded, like Visio, with a Microsoft license. We can just go online and use this web-based program.

I use Lucidchart daily. We originally intended to have this solution transfer to engineering as well as manufacturing for their purposes, but they are continuing to use Visio because it is already deployed.

I don't quite understand how Lucidspark is differentiating other than it looks simplified. I don't understand why I would want to use their other program. Right now, it looks like it is included, but I don't want to use it because it looks like it limits the features that I can have over the regular Lucidchart.

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OA
Chief Operating Officers at Work Pillars

When I was searching for a charting solution I tried to use Photoshop, as well as Google Docs. I also tried the tools in Microsoft Office. I wanted to find the one that would make it easiest for me to achieve what I was trying to do. Sometimes, when you're working on a chart flow, it can be a lot of work. It needs to be done in a professional manner so that the programmer can fully understand what it is that you want to do.

In my experience, and I tried a bunch of solutions, Lucidchart was the best. Since using it, I have not evaluated other options.

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RJ
Project Manager at Freelancer

I may have looked at other solutions. But ever since I discovered Lucidchart, I haven't tried anything else.

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JR
Product Manager at Foundry Payments

I have used Visio in the past, but we do not have Visio as part of our Microsoft license currently. We never had the intent of using Visio.

Lucidchart is far easier to pick up and use than Visio is. Visio is better suited, if you've had some background or a training course on how to use Visio, whereas Lucid's much easier to just start "playing with" and continuing to understand how it works with continued use.

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NV
Talent Acquisition Specialist at eDreams ODIGEO

Considering how much I like Lucidchart, I'm really curious to look into the other products that are part of the Lucid suite. 

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JA
Co-Owner at Globe Cafe & Tapas Bar

I didn't evaluate other solutions.  I had a quick look at Lucidchart when a co-worker of mine used it about a month ago.

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JV
Principal Solution Engineer at a computer software company with 10,001+ employees

When it comes to visualizing and understanding process workflows, I like it better than Visio so far. My impression of it is very high, and that's despite the fact that Visio is a pretty standard and dominating tool. I had never heard of Lucidchart until I came to my current company, and right off the bat, I said, "All right, I love it." It was very easy to use. I didn't have to go through training. It was self-explanatory. Very user-friendly.

Visio is the only comparable tool that I've used. To me, it was a lot of steps and it was cumbersome. I can't say anything bad about Lucidchart right now. I am definitely all in favor of giving feedback for improvement but the only one I've given is about changing the way that you work with the tools to create what you need to create. I would like that to be a little bit less binding than it is. But it's still not bad compared to what I've experienced with Visio or when having to hand-create something using Microsoft Word.

In other companies I worked for, I would make stuff with Microsoft tools, dragging shapes, when they didn't provide me with tools. That was really painful, but it makes using Lucid like getting a dessert and eating ice cream. You're happy, it's easy. You get done what you need to get done.

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BB
CEO at a consultancy with 1-10 employees

We did look at MURAL and a couple others on the surface, but we felt that there were more options available with Lucidchart. The main thing was the amount of templates and features that we could see with Lucidchart. It just seemed like a more robust solution. That is why we went down that road.

We tried Lucidspark because of the announcement that they made when it came out, but we haven't really used it to a large degree. In many ways, Lucidspark had a lot of similar functionality to Lucidchart. At least in the way that we are using it, we get the same experience through Lucidchart.

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RR
People Performance & Culture - Generalist at a computer software company with 501-1,000 employees

I did come across Visio, but I looked at Lucidchart first. Visio wasn't as user-friendly.

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ZF
Continuous Improvement Manager at a consumer goods company with 501-1,000 employees

I used Visio here and there when I worked for another company, but I was not the main user of that application. Still, between it and Lucidchart, I prefer Lucidchart. It is a lot simpler and a lot more accessible.

In my current company, we have not evaluated any other solutions. I think our engineers do have CAD for facility layout, but in terms of competitors to this, we have not looked at any directly.

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JP
Business Analyst at a real estate/law firm with 201-500 employees

We evaluated Visio as well as Draw.io and another Adobe product. 

Draw.io is missing the templates. I have to do everything from scratch. Lucidchart provides templates, live linking, and the whiteboarding functionality.

Adobe is expensive. Price-wise, Lucidchart made more sense. Compared to Adobe, price and usability—how easy it is—were the advantages of Lucidchart. 

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SR
Director of Strategic Accounts at a marketing services firm with 11-50 employees

The overall suite is great at helping us to visualize each step of the process, from brainstorming initial ideas to turning those ideas into reality. We looked at a number of brainstorming whiteboard applications and decided to go with Lucidspark. It is the easiest to use. It had all the features that we were looking for. The fact that it integrates with Lucidchart is nice. So, if we're doing a whiteboard session to create architecture, we can immediately translate it into a formal hierarchy document.

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LS
Office Manager at a energy/utilities company with 201-500 employees

I compared Lucidchart with one to two other applications, and I think the price is more reasonable.

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PC
Web Developer at a tech services company with 51-200 employees

I evaluated both Figma and Adobe XD before choosing Lucidchart.

I found that the flowcharting capabilities were more accessible and had better performance in Lucidchart. 

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TM
Solution Consultant at a computer software company with 1,001-5,000 employees

I didn't evaluate other solutions. I went straight to Lucidchart because it came so highly recommended.

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SK
Product Manager at Technogise

I do really appreciate that Lucidchart is actually on par with draw.io. That is a tool that I have been using for a very long time, and it is a free tool as well. Lucidchart can pretty much do what draw.io can do. It has been structured in a very similar manner. draw.io doesn't give you as many ready-made templates. Lucidchart can pretty much do what you ask of it, in terms of building workflows. draw.io is primarily used for creating architectural diagrams, to show how systems interact in a software program, for example.

But I feel that there is a premium for the use of certain elements in Lucidchart, like a drop-down. These features come at a premium and are only accessible in the premium plan. Most of draw.io's icons and clip art are free. It becomes very annoying, especially if you are a first-time user of Lucidchart and you don't have a premium plan. It feels a little too restrictive, in terms of using very basic shapes and icons. It asks you to sign-up for the premium account, which I think shouldn't be the case. I realize that companies need to make money, but first impressions are important. Without completely communicating the value of the product, people might switch to something else. After a while, my organization did take the premium account, so that problem was solved, at least for me. But this was one of my biggest gripes with Lucidchart in the beginning.

With the unpaid version of Lucidchart, where you can get a feel for the user experience, when you try to drag a premium icon into a chart, a pop-up says that you have to buy the premium account. There is a product called Canva. It's an online platform for designing. Something they do, which is really smart, is that they call out premium elements very clearly in the menus. If something is premium, you already know that you can't use it without a premium account, and that saves you time, instead of ending up with a premium element and seeing a pop-up. In Lucidchart, there's no clear demarcation that something is a premium element, unless you try to bring it into your chart. That is annoying at times.

I have been using a couple of other products, such as Miro, which is also an infinite canvas, as well as MURAL. What I have found is that Miro and MURAL certainly have better UIs compared to Lucidchart. Lucidchart emulates draw.io in terms of its UI. It's a little dated. A user will be able to find their way through Lucidchart and draw.io, but Miro and MURAL have a much more modern look.

Other than the visual aspects, Lucidchart can be used to achieve the same goals as the others when it comes to functionality. You can collaborate on the same canvas in real time and you can see other peoples' cursors.

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VS
IT Manager at a security firm with 51-200 employees

As a student, when I was searching for such solutions, I came across Lucidchart in Google search. I just created a trial account, and it was pretty okay. I then came to know that my university also provides premium access to Lucidchart. 

In my current organization, I didn't evaluate any other products before recommending Lucidchart to my manager. I know Lucidchart for the last two years, and I thought this would be a perfect fit for us. I recommended it to my manager and showed him how it works, and that's it. He approved to go with it.

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CS
Managing Partner at Seegmiller Gardner, PLLC

I have only used Visio and Lucidchart. 

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it_user716550 - PeerSpot reviewer
Sr. Program Manager, Cloud Engineering and Operations at a tech vendor with 1,001-5,000 employees
KN
Business Support Analyst at a financial services firm with 10,001+ employees

Visio is fine for creating charts but I found it difficult to go through the Help section and find out how to do things in Visio. Lucidchart was easy to navigate and provided an easy way to build a chart. Using Visio was very time-consuming while Lucidchart was intuitive.

Lucidchart's capabilities for visualizing and understanding process flows or workflows are pretty good. With Visio, there's one thing that is missing when creating process flows. If I have to create direction arrows from one box to another, it is easier in Lucidchart to connect them. And it is very intuitive in the sense that it automatically does so if it is a sequential process, and that functionality does not exist in Visio.

I briefly tried another tool from Atlassian but it had the limitation of only working within Atlassian's tools. That was the only other product that I considered before Lucidchart.

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YO
Game Designer at a computer software company with 11-50 employees

Other programs don't provide a print system, which Lucidchart does.

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SN
Software Engineer at a tech services company with 1,001-5,000 employees

I tried Gliffy but I didn't find it that attractive. Lucidchart has a better UI and UX. The sign-in time was quick and the process was easy and I was directly able to get into the content I wanted to work on. Exporting is also better.

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C
Software Developer Engineer at a transportation company with 201-500 employees

After performing a simple Google search of some flow design tools, Lucidchart was the first result. I tried it and found that it was easy to work with. I've yet to explore the pricing and have not looked at other products.

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it_user711903 - PeerSpot reviewer
UX Designer at a wellness & fitness company with 201-500 employees

I haven’t needed to evaluate solutions in the past, but for work, I will probably do so if I need to create a flowchart in the future.

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it_user713805 - PeerSpot reviewer
Software Tester at a tech vendor with 51-200 employees

I have used several different tools of this type before, but once I encountered the beauty of Lucidchart, I knew I'd stay with it.

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Buyer's Guide
Lucidchart
March 2024
Learn what your peers think about Lucidchart. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,740 professionals have used our research since 2012.