I do not see a return on investment with this solution.

We have seen a good return on investment.

We have yet to see an ROI because we are just a new business, but we do expect to see it in the future.

We have seen a return on investment. We have seen how the users have grown in their IT background and knowledge. There is a return on investment in many aspects.

ManageEngine ServiceDesk Plus is definitely worth it. We have seen a return on our investment. 

The ROI can be tangible/non-tangible. It will differ based on the organizations involved and their various business requirements.

I assume they have too have an ROI. Being able to track assets a lot better than what they used to. They've probably been able to save quite a bit. Especially saving man power on software deployments and patches and that type of thing.

2 years

Two years.