Cloud Engineer at a computer software company with 51-200 employees
Real User
Provides good, basic functionality needs; additional PaaS services would be helpful
Pros and Cons
  • "Oracle offers more of the basic functionality needs."
  • "Lacking in additional PaaS services."

What is our primary use case?

We are a software-based company. We develop custom applications for our customers. We are currently customers of Oracle but working on forming a partnership with Oracle Cloud Singapore. I'm a cloud engineer.

What is most valuable?

Oracle Cloud offers more of the basic functionality needs than other cloud providers offer.

What needs improvement?

It would be an improvement if Oracle were to offer more PaaS services like those available in Azure. The technical support could also be improved. 

How are customer service and support?

Although the response time is generally quite good, there are still areas for improvement. 

Buyer's Guide
Oracle Cloud Infrastructure (OCI)
April 2024
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How was the initial setup?

I think the initial setup is relatively straightforward, in line with the other cloud solutions. 

What's my experience with pricing, setup cost, and licensing?

I think Oracle's license costs are relatively lower than those of Azure or AWS. I think the cost is reasonable. 

Which other solutions did I evaluate?

I have had more experience with Azure Cloud so I prefer it because of the familiarity aspect.  Once I get used to Oracle, I might prefer that solution. 

What other advice do I have?

I rate the solution seven out of 10. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Information Technology Project Manager at a logistics company with 5,001-10,000 employees
Real User
Good database, but lots of issues around bugs and insufficient technical support
Pros and Cons
  • "Overall, there are some very good features on Oracle and it offers good customization capabilities."
  • "Technical support does not offer the best service and should be improved."

What is our primary use case?

We primarily deliver the solution to a variety of companies, including those involved in automotive logistics.

What is most valuable?

The database is very good. It provides exact data.

Overall, there are some very good features on Oracle and it offers good customization capabilities.

What needs improvement?

We've experienced some technical issues that have delayed projects. Bugs seem to pop up in new releases.

Technical support does not offer the best service and should be improved.

For how long have I used the solution?

We've been using the solution for two to three years.

What do I think about the stability of the solution?

The stability of the solution is okay, but on the technical side, there is some troubleshooting that is needed. There aren't many people that can help with this in our region. It might be a problem in the Middle East.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and technical support?

We've been in contact with technical support. We're able to create and rank tickets and escalate them if necessary. We do have issues that pop up from time to time, and it seems to take a while to get results. I'd rate the service level we receive three out of ten.

How was the initial setup?

The setup wasn't necessarily straightforward, and we're still working on deployment, which we plan to complete in the coming year. The finalization of the setup was delayed when we had a few issues.

What about the implementation team?

The project was very large and we handled it with the help of the ATSI team.

Which other solutions did I evaluate?

We're constantly looking for other options. Our team keeps an eye out for other solutions that could, for example, save us money.

What other advice do I have?

We run different applications on the Oracle Cloud platform and use the cloud deployment model.

We use the solution quite extensively on a daily basis.

Oracle is a good option for enterprise-level companies, but for small and medium-sized businesses, I'd recommend another option.

I'd rate the solution six out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Oracle Cloud Infrastructure (OCI)
April 2024
Learn what your peers think about Oracle Cloud Infrastructure (OCI). Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,334 professionals have used our research since 2012.
Senior Oracle Database Administrator (full time) at a government with 5,001-10,000 employees
Real User
It improves performance and addresses issues between the nodes of clusters for private IPs
Pros and Cons
  • "Oracle is valuable for improving performance and addressing issues between the nodes of clusters for private IPs. It provides a private connection between the client and the security cluster."
  • "Sometimes when we install something, we need to partition and maybe rebuild the index. This can cause some issues for performance. In the future, I would like to see more stability and fewer bugs."

What is our primary use case?

Our clients are the maritime projects in Arab countries. They have Oracle 12C and 19C plus Data Guard deployed. We use Oracle for backup and some simple administration tasks, like creating more space to extend or resize the files.

The main purpose is to improve performance and provide high availability for the projects. We install the Oracle cluster between the client and the Data Guard— from the cluster to the nodes and the primary database to the standby database, which is also three nodes.

What is most valuable?

Oracle is valuable for improving performance and addressing issues between the nodes of clusters for private IPs. It provides a private connection between the client and the security cluster.

What needs improvement?

Sometimes when we install something, we need to partition and maybe rebuild the index. This can cause some issues for performance. In the future, I would like to see more stability and fewer bugs.

For how long have I used the solution?

I've been using Oracle Cloud Platform since 2019.

What do I think about the stability of the solution?

Oracle Cloud Platform is stable.

What do I think about the scalability of the solution?

Oracle Cloud platform is scalable. 

How are customer service and support?

I rate Oracle support eight out of 10. 

How was the initial setup?

Oracle Cloud Platform isn't complex to set up and administer. It takes about three or four days to install and configure empty clusters according to the user requirements.

What's my experience with pricing, setup cost, and licensing?

All of our projects have licensing costs. It's about half a million. 

What other advice do I have?

I rate Oracle Cloud Platform eight out of 10. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Sr. Manager, Information Technology at a pharma/biotech company with 1,001-5,000 employees
Real User
Easy to setup, with good manageability and good support
Pros and Cons
  • "The most valuable features are the manageability and the user interface."
  • "In the next release, I would like to see more automation."

What is most valuable?

The most valuable features are the manageability and the user interface.

What needs improvement?

The internal training program has to be exchanged with the customers more. This is something that has already been initiated. 

The user interface could be improved and be further simplified.

Technical support is good but they could be better.

In the next release, I would like to see more automation.

For how long have I used the solution?

We have been using Oracle for two years.

We are working with the latest version.

What do I think about the stability of the solution?

It's a stable solution.

What do I think about the scalability of the solution?

Oracle Cloud is a scalable solution.

From an application point of view, we have approximately 200 users who are using the services on the Oracle Cloud.

How are customer service and technical support?

The technical support is good.

Which solution did I use previously and why did I switch?

Previously, I used Oracle Database and switched to Oracle Cloud. It was a single point of ownership, so it was the right fit for us.

How was the initial setup?

The initial setup was straightforward and it took approximately 15 to 20 minutes to deploy.

We have a team of two; one is a manager and one in IT to maintain this solution.

What about the implementation team?

We did not use a vendor team or reseller. We completed the implementation on our own.

What's my experience with pricing, setup cost, and licensing?

We pay the subscription cost.

What other advice do I have?

At this time we are not using any products for hyper-converged infrastructure. We do have some computers for hyper-converged, however, those products are not moving very much.

We have moved our mission-critical workloads onto the cloud or we are using them on-premises for a traditional approach.

We have plans to use continue using this solution in the future.

I would this product to others who are interested in using it.

I would rate Oracle Cloud an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Works at CARDONE TRAINING TECHNOLOGIES, INC
Real User
Flexible solution that enables us to write Java scripts
Pros and Cons
  • "I like that the program is flexible. I can use it to write Java scripts. I also like the website, because it constantly updates me on things, like artificial intelligence, and the latest technology. I read the articles, on the latest technology that programmers can use."
  • "There's one app I have to install on my device, the Articulate Player app. It's only available on Apple and Android, but it's not available for Windows. I can't run the program on my desktop, to use it to learn Java."

What is our primary use case?

I want to get OCA for Java, so I am using it for practice.

What is most valuable?

I like that the program is flexible. I can use it to write Java scripts. I also like the website because it constantly updates me on things, like artificial intelligence, and the latest technology. I read the articles, on the latest technology that programmers can use.

What needs improvement?

There's one app I have to install on my device, the Articulate Player app. It's only available on Apple and Android, but it's not available for Windows. I can't run the program on my desktop, to use it to learn Java. If I want to learn Java, I have to install the program, but I would like it if was available for desktops. I use my PC to learn most of the time.

For how long have I used the solution?

I've been using the solution for one year.

What do I think about the stability of the solution?

The solution is very stable. If you are using it to build an application, it's stable.

How are customer service and technical support?

Technical support is helpful. I don't really need them. It's simple to learn how to use it. 

How was the initial setup?

It's very easy. I just accept to complete the install. Since it's an application, you just press install. The deployment didn't take long.

What about the implementation team?

I implemented the solution myself.

What other advice do I have?

I would give the solution a rating of 8 out of 10.

I would like it if maybe they could create a curriculum for Java, if they can integrate a curriculum for learning Java specifically, for the certification. The Oracle certification for Java. I'm using it to teach kids how to code.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
ITA at a tech services company with 10,001+ employees
Real User
Deployment is the most valuable feature but the setup was not simple
Pros and Cons
  • "The deployment is most valuable feature."
  • "The setup was not simple."

What is our primary use case?

Our primary use case of this solution is to do implementations on the cloud like Oracle Application, PeopleSoft, and E-Business Suite.

What is most valuable?

The deployment is the most valuable feature.

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

The stability of the solution is okay.

What do I think about the scalability of the solution?

The users we have are from 100's to 1000's. It depends on the deployment. The implementation strategy depends on a case by case basis.

How was the initial setup?

The setup was not very simple but not complex either.

What's my experience with pricing, setup cost, and licensing?

I am not involved with the pricing model of the solution.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT Manager with 1-10 employees
Real User
Does everything we need it to, great tech support
Pros and Cons
  • "Overall, I would say that Oracle Cloud provides support with zero down time and the high probability is very good."
  • "Oracle Cloud's price is very high."

What is most valuable?

What I find the most valuable is the fact that there is zero down time for automatic offer. That is very good design for this environment. Overall, I would say that Oracle Cloud provides support with zero down time and the high probability is very good.

What needs improvement?

Oracle Cloud's price is very high. Overall, Oracle Cloud is doing everything I need it to. I have not had any issues with the application, deployment, and implementation. It is very suitable for us, especially considering our needs. Other than the price, I do not see where any further changes could be made. 

For how long have I used the solution?

I have been using this product for the last three years.

What do I think about the stability of the solution?

Oracle Cloud is stable. 

What do I think about the scalability of the solution?

We have not had any issues with scalability.

How are customer service and support?

I am satisfied with the technical support.

How was the initial setup?

The initial setup was easy. 

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Principal Consultant at a tech vendor with 1,001-5,000 employees
Consultant
Good monitoring capability but it should should support non-Oracle workloads
Pros and Cons
  • "The most valuable feature is the monitoring."
  • "This service is very specific to Oracle and we cannot have other types of workloads on Oracle Cloud."

What is our primary use case?

We are using Oracle Cloud for ERP lift and shift.

What is most valuable?

The most valuable feature is the monitoring.

The cloud tools that Oracle provides are useful.

What needs improvement?

The networking is in need of improvement.

The price of this solution can definitely be improved.

This service is very specific to Oracle and we cannot have other types of workloads on Oracle Cloud. We need to have a multi-cloud solution because for Oracle products we use Oracle Cloud, but for other products, we need to use other clouds. If the option to run other workloads were available, such as those by Microsoft, then this would be an added advantage to the Oracle footprint.

For how long have I used the solution?

We have been using Oracle Cloud for two years.

What do I think about the stability of the solution?

This solution is good, in terms of stability.

What do I think about the scalability of the solution?

The scalability is good. We have approximately 200 users for our ERP and we do plan to increase usage in the future.

How are customer service and technical support?

The technical support is ok, although it should be refined and more proactive.

How was the initial setup?

The initial setup was a straightforward network peering between two tenancies.

What's my experience with pricing, setup cost, and licensing?

The pricing is a little bit expensive compared to other products. There are no costs in addition to the standard licensing fees.

What other advice do I have?

My advice to anybody who is considering this solution is to consult with Oracle before implementing it. The architecture and the features need to be considered for suitability because it is not a fit for everyone. They have to go through a process of evaluating these things in advance.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Oracle Cloud Infrastructure (OCI) Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free Oracle Cloud Infrastructure (OCI) Report and get advice and tips from experienced pros sharing their opinions.