Oracle Cloud Infrastructure (OCI) Reviews

We have been using it for HR use cases, typically in two spaces. One is analytics, and the other involves the Oracle digital assistant that is hosted on the Oracle Cloud. It involves a set of conversational layers for HR use cases. Typically, the use cases are for payroll, employee absence, and performance.

The Oracle Cloud integrates well with other applications from the Oracle stack. 

There is a lot of documentation available.

Oracle does well when it comes to data privacy and security, which are critical.

Specific to the Oracle Cloud; while they have been able to showcase inbuilt features for Oracle applications, what doesn't really come across clearly is what happens when you want to host, work with, or integrate with applications outside of the Oracle stack.

They do an okay job of releasing use cases within the stack, but I would like to see more features released outside of the stack.

The roadmap from Oracle is quite unclear.

Technical support from Oracle needs to be improved.

We have been using the Oracle Cloud Platform for approximately 12 months.

We have been using this product but not very much to this point. It's pretty much nascent but we've now started ramping it up.

Since our deployment, it has been fairly stable.

This is absolutely scalable, as long as they can provide integrations to external stacks. We have fewer than 2,000 users with varied roles in the organization.

Not necessarily as an Oracle Cloud user, but as a general Oracle user, the technical support definitely has room for improvement.

Our experience has been that the response time is poor, escalations are the norm, and things are tossed around without a direct response. I'm not sure where the issue is but that's the general experience.

The initial setup is pretty straightforward. Deploying it was seamless and it has been a good experience. End to end, it took us approximately three weeks to deploy.

Our implementation was a combined effort. We used an integrator as well as a consultant. The consultant knew more about the product.

The biggest lesson that I have learned from working with Oracle Cloud is that using other applications from the Oracle stack works well. It's a linear job to finish. However, if you are trying to integrate with Salesforce, for example, there are quite a few unknowns for which you don't really have any reference. You're primarily running it by trial and error rather than knowing what that involves. There is a lot of documentation and information available when dealing with the Oracle stack, but the rest of it seems to be a little hazy.

From the limited experience that we have with this product, I would rate it a seven out of ten.

We have a customer requirement for a private cloud environment, and we use our on-premises system as a tool for order planning. 

We have also established a connection by configuring their network based on the requirements they provided.

I like that with Oracle Cloud Infrastructure you can customize everything according to your preferences. You can choose your hardware, perform various tasks, and design your infrastructure per your requirements. It allows you to fulfill all your needs.

In the region where I work, there's a perception that it's too expensive. I believe pricing is a crucial area that needs assessment. They should consider improving the pricing strategy to make it more appealing and effective, especially to attract new customers and buyers in this region.

I've been using this solution for the past two and a half years.

I've reached out to customer support many times. They provide coding support and other solutions. If, for some reason, the answer isn't readily available, they're willing to conduct a Zoom session to work through the issue and provide an effective solution.

You simply need to sign up, and the process is straightforward. Just click on the service button, and then proceed to create a user account. We've implemented the tool on Oracle Cloud and currently have four to five users using the solution.

The solution is expensive.

I highly recommend using Oracle Cloud Infrastructure. If you have a good understanding of the product, know how to install it, and know how to get it installed, then it's in your hands to save money. 

With the product, you have complete control over the management of your system. You can devise your own policies and create services tailored to your specific requirements. Overall, I rate the product an eight out of ten.

Our primary use case for the solution is hosting our servers in the cloud and subscribing to Oracle's database services.

The database and cloud computing are valuable.

The pricing of the solution can be improved.

We have been using the solution for four years and are currently using the latest version.

The solution is stable.

The solution is scalable, and it is in the public domain.

We have had a good experience with customer service and support. I rate them a nine out of ten.

Positive

The initial setup was conducted by Oracle Cloud Infrastructure technical team.

We implemented it through a vendor team.

We have seen a return on investment.

The licensing is a yearly subscription, and it could be more affordable.

OCI is primarily utilized by our company for our own internal solutions. However, we also offer it as a cloud service option to our customers as an alternative to traditional on-premises hosting. OCI is similar to other cloud service providers, such as Amazon AWS or Xero, and is mainly used for hosting solutions for our customers.

Our customers do not need to hire a whole data management team or buy new infrastructure. They can clean up what they need and then buy the services they need from OCI.

One improvement that would be helpful is the addition of a replication option on their Standard Edition OD service. Currently, this option is not available, which leads many customers to move to the Enterprise edition. However, other cloud service providers, such as Amazon AWS offer replication options at a similar tier. It would be beneficial if Oracle also explored providing this option for their Standard Edition service.

I have been using Oracle Cloud Infrastructure (OCI) for approximately one and a half years.

We have not had any downtime using the solution.

I rate the stability of OCI a ten out of ten.

There are 10 people in my company using this solution and they use it approximately three times a month.

The OCI enterprise version is highly scalable. There is no limit to the scaling available.

I rated the scalability of OCI an eight out of ten.

We have not contacted technical support, but we have account managers we talk to for sales and they're very responsive.

Positive

I have used Amazon AWS previously.

The main differences between OCI and other solutions in the same category are the price, which is lower, the selection of databases, and the services offered. When compared to Amazon AWS, which has a wider selection of databases and more services available, OCI hasn't reached the same level of power yet. Additionally, OCI typically only offers Intel or AMD processors, whereas other providers may offer other options like Graviton services.

Another advantage of OCI is its flexibility when it comes to sizing. With OCI, you can move from 1 to 4 vCPU, whereas with Amazon AWS, you need to double the size of the previous instance. Overall, OCI has a lower price, and more flexible sizing options, but offers fewer services than Amazon AWS.

OCI is easy to set up. If you have prior experience with any other cloud provider, the setup process for OCI is easily transferable. Additionally, there are plenty of resources available to assist with configuring it.

I rate the initial setup of OCI an eight out of ten.

OCI is the cost-effectiveness compared to other similar services, assuming all compliance regulations are met. Additionally, they offer a number of things free of charge, which is particularly beneficial for smaller clients.

They meet the standard and the price is low. They do have a few limitations, specifically with their Standard Oracle Databases, the Standard Edition.

I rate the price of OCI a nine out of ten.

I rate OCI an eight out of ten.

There are certain applications that are constantly running on Oracle Cloud which we use. There are certain sets of applications that run only during the last, and first week of the month.

The most valuable feature of Oracle Cloud is the digital assistant.

Oracle Cloud could improve AI. The design elements could be done better.

I have been using Oracle Cloud for approximately four years.

The solution is highly stable.

I rate the stability of Oracle Cloud a ten out of ten.

The scalability of Oracle Cloud is very good. It is highly scalable.

We have millions of exchanged conversations on the Oracle Cloud per month.

I rate the scalability of Oracle Cloud a ten out of ten.

I rate the support from Oracle Cloud a ten out of ten.

Positive

The initial setup of Oracle Cloud is simple.

Microsoft Azure and Amazon AWS have similar features and functionality to Oracle Cloud. They all have their enterprise versions.

I rate Oracle Cloud a nine out of ten.

I'm mainly focused on autonomous databases.

Oracle is a more powerful database than Azure or AWS. 

Recently, they have been offering free certificates, which is a good way to distribute their solutions and to showcase their cloud services.

They seem to be more readily integrating with Azure, which is great.

So far, I have found the solution to be stable. 

In the market, they are still not the best, however, they are working on it. They want to be more popular than AWS or Azure, which dominate right now.  

The initial setup can be a bit complex.

They need to build up their DevOps. 

They need to increase their high availability regions. They need more data centers in Africa. It risks services when high availability isn't available.

I've only really used the solution for four months. I've just begun to focus on it in the last three weeks. 

The stability is good. They have very good SLAs.

While the scalability is good, only two or three have high availability domains. This is something they need to work on. 

We have 15 users who are using Oracle in our organization. 

Recently, we started work on a project with HPC, high-performance computing. We'll be using this on the cloud. However, we may use AWS for this as they are a bit more powerful still. 

In terms of support, sometimes we open some cases if we find any issue, however, everything is stable and working well. We are satisfied with their level of service. 

We previously worked with Excel databases. 

I'm also familiar with AWS and Azure. 

AWS was based on high-performance computing and their infrastructure is more powerful than Oracle infrastructure.

The initial setup can get complex. The network aspects are still a little bit complex, however, their cloud services are pretty straightforward. 

The deployment times vary. It depends on the type of system we are deploying. It takes two to three days to deploy typically.

We have two or three people that can handle any maintenance tasks. 

While we haven't seen an ROI yet, that I know of, we likely will see some sort of ROI in the future. 

They have an OpEx model that is pay-as-you-go.

We have a yearly contract subscription. 

I'm just a customer and an end-user.

We are using the most recent version of the solution. 

If anyone is curious to learn more about Oracle, they have opened all of their courses on Oracle University for free. Those interested in adopting the solution should take advantage, and learn as much as they can about Oracle before they go ahead and deploy any services.

I'd rate the solution at a seven out of ten.

There is room for improvement for stability. 

I have been using the product since 2018. 

I would rate the tool's stability an eight out of ten. 

I would rate Oracle Cloud's scalability a ten out of ten. 

Oracle Cloud's setup is easy. 

There is ROI with the product's use. 

Oracle Cloud's pricing is competitive. The tool changes its pricing when there is a change in its architecture. 

I would rate the product a nine out of ten. 

We find the ease of use and the cost associated with the solution valuable.

The ability to have other workloads from other suppliers running on the solution would be nice in the next release.

We have been using the solution for approximately six years and are currently using the latest version.

The solution is stable.

The solution is scalable, and approximately 500 people are utilizing it in our organization.

Oracle technical support is good compared to the other providers. So it is good for Oracle Cloud Infrastructure and general cloud products.

The initial setup was straightforward. We have always had cloud adoption and connections for customers, but as soon as we passed the cloud adoption connection to EAM, it ran smoothly.

I rate the solution a nine out of ten. The solution is good, but it should have other workloads from other suppliers running on the solution in the next release.