Oracle Cloud Infrastructure (OCI) Reviews

I have created some database instances, and I also use IAM. I have also used the portal.

We have a private cloud deployment.

I find the interface to be great.

It is not easy to manage your data because you to need to switch your mini console to find a user.

The stability of this solution needs to be improved.

Technical support could be more responsive.

We have had some problems with stability. From when we started using this solution, we have had several bugs.

We use this solution on a daily basis.

We have ten people working with this solution, at a minimum.

Technical support for this solution is average. I contacted them last week and just received a message from them today. It has taken them one week for a resolution.

We also use Microsoft Azure, Amazon AWS, and Event Cloud. The functionality of these platforms is the same, but the performance of this solution for IAM is better.

The initial setup of this solution is easy.

We have not fully configured and deployed this solution because we still have many questions. I expect that it will be in production in about a month.

We are using a consultant to assist us with the deployment.

This is a product that I recommend.

I would rate this solution an eight out of ten.

We are using the public model of this solution. We have a strong Oracle investment in data within our reporting platform. This was a logical extension because Oracle provides seamless integration. That's why we picked it.

In terms of features, upgradeability to the latest version of Oracle suites has been a good feature. All we have to do is just patching or an upgrade, it's pretty easy. Then, it gets regularly updated. That's what I like about it.

The packaging part of the software needs improvement. It lacks customization abilities for users. Giving them VMs for machine learning or running their own programs like Azure and Amazon, for example. Things like scalability based on the requirement of the tools. Oracle still lacks these kinds of things. For example, if you need a VM from Oracle, you need to pay for a monthly fee. They started developing containership but it's still at the initial stage and it's still lacking. They also need to develop integration between packages. 

In order for this solution to be a ten out of ten, it needs to be a little more customizable. Currently, it's not. Having said that, it's a cloud solution, but there is some rigidity when it comes to scaling up or scaling down. Oracle has to work on maybe better pricing models. If I need to run a program monthly one day in a month, I don't need to pay for a machine for the whole month. It should be a pipeline like Azure has where you just start with that pipeline. For that one or two hours when your program's running, you pay. Otherwise, you don't pay anything. If that gets added, I think it will be closer to ten out of ten. The other fact is that they need to have more data centers. Currently, we have only one in Australia. I think they should have more than one here. 

It's stable. We hardly see any issues related to stability. I don't have a benchmark to compare it to, but we do not see many issues with stability. 

I don't have a benchmark to compare it with anything, but the scalability part is still not as good compared to Amazon because you need to manually scale up the application. Although, once you select the upscale or downscale configurations, it's easy, it's smooth. It's not like Amazon where you can scale based on requirement and it's much more seamless. Here, it's not. Currently, the OCI package that we are on is customer managed more than actually Oracle managed. We do have backend access for those applications. We can modify that. Going forward, I think they will come up with a strategy where it would be more Oracle-managed rather than client managed.

We have more users on the Oracle Analytics Cloud platform, which is 50 people currently using out of a total set of 200, 250, 300 people. People are creatures of habit, so they go to the on-prem option rather than going to the cloud version. Slowly, we are migrating people to the cloud.

We hardly require any people for maintenance. In fact, we have only one guy who takes care of the maintenance part of it. For upgrading and patching, we require just one person, who is not full-time. He does his day job, this is a side job for him. 

We do have plans to increase usage. We're taking it slow and migrating. 

Their technical support is average. Oracle support staff are not up to the mark. They take their time. They are average in terms of support, quality, and timely in resolving issues. 

I have not previously used another solution. This is the first one. That's why I mentioned a few times that I don't have a benchmark to actually compare Oracle with. When I compare it with Amazon or a similar product it's from the knowledge that I got from researching online. I don't have the first-hand experience with other cloud platforms.

There is complexity when it comes to setting up cloud platforms when you set up the network part of it. After that, it is very easy compared to if you wanted to deploy an Oracle application on Amazon or an Azure platform, you have to do the installation and you have to do all the integration. Here, it's not the case. You choose the application that you want and that springs up. That gives you everything. That's a good part about Oracle. If you are an Oracle heavy company and you want to spin up OBIEE, which is Oracle Business Integrator Platform or Oracle Data Integrator Application, you don't need to do anything. You just select the whole package and it gets deployed. When it comes to Azure or Amazon, you need to build a VM. Then, deploy this on them, install that software on the VM. 

The setup takes 20 to 30 minutes.

I don't have that much information about pricing because I'm not at that level to know. It's not that expensive. I think it's maybe half or one-fourth of our actual on-prem cost, especially in Oracle Data Integrator. It's pretty cheap. Maybe around $30,000 or $40,000 per month. 

My advice would be, if you have enough to invest in Oracle, I would recommend going for it. If an organization has OBI, Oracle Business Intelligence reporting platform, which is quite mature, and they want to move into cloud, Oracle's a good fit for them because it's easier to move. If you don't have anything set and you don't have that much of investment in Oracle, I wouldn't recommend it. I would recommend Amazon because of the sheer fact that it's a much more stable integration. You get a lot more options. You can play a lot more in terms of upscaling or downscaling the solution. 

I would rate it a six or seven out of ten.

The most valuable features of Oracle Cloud are flexibility and beneficial security.

I have been using Oracle Cloud for approximately two years. 

 I have found Oracle Cloud to be a scalable solution.

The organization I was working for had business worldwide in over 10 countries and there were more than 10,000 people using this solution.

I have not used the support.

Clients are able to reduce their costs by using Oracle Cloud.

The price of the solution should be reduced to a price that people can afford.

I would recommend this solution to others.

I rate Oracle Cloud a seven out of ten.

Our use case is for a variety of purposes. We use it for our billing system, our operations support system, our analytic data warehousing, digitalization, customer service, marketing, and sales. So it is integral to our operations.  

It provides us with our first opportunity to use a cloud solution.  

I think the price was actually very good for us although it is not exactly a feature. The autonomous database functions are an excellent feature.  

Even though the price was not bad for our purposes, I think Oracle should open up their software service more to customers by bringing the pricing down for the product. The cost may be a bit high for many potential users.  

One feature I also think I would like to see is better portability of the VMware environment into the Oracle Cloud. I think the integration process should be made more simple. We use vSphere and it was not as easy as it should have been.  

We have been using Oracle Cloud for about 16 months now.  

As far as our impression of the stability, we have had no outages so far. It has been quite stable.  

This product can scale automatically. So if you configure it to scale, it will scale accordingly upon need.  

We have around 24 users working on this solution in our company. They all in technical roles like there are business analysts, there are some developers, there are some engineers, and a few DBAs as well.  

We have had the opportunity to call technical support and we do like their services. There are not any problems with that part of the experience at all. They are good at what they do.  

We had not used a different cloud solution for our infrastructure prior to Oracle. This was our first experience with this type of product.  

The initial setup was really quite straightforward. We did it as part of plans for multiple projects but getting up a VMware database was just another half an hour or so. The process was pretty quick but could still be improved.  

We did some of the implementations ourselves, but on one of the reporting projects, we used an Oracle integrator. We were not entirely satisfied working with them and came away with mixed feelings. I think they did not make the effort to understand the requirements properly and I think that the delivery was really was not up to our expectations.  

Someone considering this product as a solution has to examine their needs. If Oracle Cloud probably meets their use case, then it is a good choice.  

On a scale from one to ten where one is the worst and ten is the best, I would rate Oracle Cloud overall as an eight-out-of-ten. They have a good product but there is really some room for improvement while they are still developing the solution into something more mature.  

We use Oracle Database, and it only runs on Oracle Cloud Platform. No other cloud vendors support it.  

I've been working with Oracle Cloud Platform for six months.

Oracle Cloud Infrastructure is about as stable as the other CSPs, but Oracle Cloud is more common in Korea. 

Oracle Cloud installation is about the same as any other CSP—very straightforward.

I rate Oracle Cloud seven out of 10.  I say seven because I don't have much experience with Oracle Cloud.

We have an application and run this application on this Infrastructure element. That's our primary use case for this product.

The solution has improved our organization's implementation and running costs. It's saved us money already, in just a few short months.

We plan to use the solution to service our databases. 

The solution's availability is quite good.

The implementation costs are quite low. The pricing isn't too bad.

The solution needs to improve the creation process for server fonts and the usability and scripting methodology. There's a lot of room for improvement so far.

Technical support is pretty good, however, it could be improved upon.

The solution could always be less expensive. 

If the product could add HSM services to the infrastructure service, that could make it better.

We've been using the solution for about six months at this point. It hasn't been a year yet. It's still relatively new.

If we're just speaking about the database, it's a very stable solution. In terms of the cloud aspect, we are still at the very beginning. It's still quite new to us as a product. We will see when we have relevant experience with real operational statistics. Therefore, it's difficult to make a statement on stability in general. I don't have enough information.

We don't have the relevant experience yet to really discuss scalability. It's not something that we have attempted yet, with the product still being so new to us. We need more time to really figure that part out.

Technical support has been pretty good so far. I'd give them a rating of eight out of ten. We're mostly satisfied with the service they've provided. They are knowledgeable and responsive. That said, it could be slightly improved. 

While the installation was relatively easy, there is some complexity involved when you get into the scripting methodology. To create at least 10 or 40 databases with the same scripting is not really easy.

The deployment took around two or so weeks.

In terms of pricing, as far as I've heard from my colleagues and the management, it is an acceptable price. However, they would still be interested in a cheaper solution.

If they did attempt to evaluate another solution, at the time, I was not at the company. Since I have been around, they have only been interested in the Oracle solution.

We are a reseller partner.

In general, I would rate the solution at a seven out of ten. We're mostly happy with the solution, however, there are aspects that can be improved upon.

I would recommend this product to companies who are really familiar with the earlier version of Oracle databases.

We use the Oracle Cloud to migrate workloads from customers on-premise to the cloud.

We have a customer that had been on-premise Oracle product, hardware, and software.

The hardware was aged already. In fact, it was discontinued. It was the most cost-effective to move to the cloud and investment in terms of licenses was significantly less.

Currently, Oracle Cloud is one of the cloud providers that has a better cost and the right commercial conditions here in Brazil.

In general, for customers who already use Oracle database products, this solution has some advantages. They're migrating to the cloud, however, the simple infrastructure of the service is very useful. 

Oracle Cloud is still young compared to AWS or Microsoft. They still need to develop in many areas. They need to expand their services portfolio. They don't have even half of the services provided by AWS, for instance.

The scalability requires some improvement. This is one of the most important things they need to work on.

There are many other services that they need to add to the infrastructure - such as analytics, machine learning, and IoT.

We've been using the solution for about four to six months, so it's been about half a year.

The stability is very good. We have no problems. We have a client that migrated from AWS to Oracle Cloud. It's been one year, I believe, and he is still satisfied running production there with no issues.

The solution isn't quite AWS yet. They have some issues with the outer scaling, for instance. They need to improve in that area a bit.

We tend to deal with medium-sized organizations. One of those customers has about a bit more than 100 servers there. I would say there are 120 servers running on Oracle.

We have clients that do plan to increase usage in the future. It will require some scaling.

Oracle offers very good support. We're quite satisfied with the level of support we get.

Technical support is very good. I would say it is better than AWS. They are investing on partnerships, so we get a lot of support from Oracle Cloud. Much more than from AWS. For AWS we are just a small partner, however, we've gotten much more attention from Oracle Cloud than AWS, or even Microsoft.

It was a smooth and similar transition from on-premise to the cloud. I think it's very good. 

I'm afraid that I cannot comment much about the process as I'm not very technical. It was our VBAs with customers and the Oracle architects and analysts that made the implementation.

It's my understanding that the deployment too approximately one month.

We had good support from Oracle during the implementation process. They were very helpful.

The price here in Brazil is very competitive.

We've had clients that have evaluated Microsoft Azure. However, they get much better commercial conditions, costs, and benefits from Oracle than any other cloud provider. Even IBM, which is very aggressive here in Brazil.

We're Oracle partners.

We're using the current version of the solution.

The solution has very good infrastructure. They are being very aggressive as they want to expand their footprint. In a few years, they will compete in a more balanced way against AWS and Microsoft and Google as well.

Overall, I would rate the solution six out of ten. As it matures, it will become much better and be much more competitive.

Oracle Cloud is a very broad portfolio. They have a very good infrastructure as a service, IaaS portfolio, which has a core function of compute, storage, and networking.

I have been using Oracle Cloud for learning and certification. I have not yet used it in a project for one of our customers, but I definitely plan to increase my usage in the future.

The strength of this product is that they have many good database options, compared to other vendors. In particular, they provide various Oracle database options, which is a unique offering. They offer multiple versions of their own database so that customers have a lot of choices.

Another advantage to Oracle Cloud is the pricing. First, the cost of the basic service is not expensive. Second, the data-out pricing is very liberal. A lot of other vendors charge heavily for getting data out of the platform, but Oracle's policy is very attractive for many customers.

The global coverage in terms of the number of regions that are supported is very limited.  They should really consider improving the availability of this product in more locations. This would help customers to better serve their own clients across different regions. For example, I do not have a local region for coverage in Dubai. My understanding is that it will be coming within the next six months, but there are many other cities that don't have it locally available. Customers with data residency laws need to have their data stored locally, so better coverage is important.

Compared to providers like AWS or Azure, they do not have a large portfolio of services such as artificial intelligence, IoT, or blockchain. They offer some basic services but the choice is not as rich as other cloud providers.

I have been using Oracle Cloud for three months.

My impression of the stability is that it's good.

There are good options with respect to scalability. They offer fault domain, which is an option not available with other cloud providers. The high availability options are also good. The only problem with respect to scalability is that they do not cover too many regions.

I did not have to contact technical support with a problem, although I was receiving good support during my evaluation of the product. There were people from the Oracle support team who were calling to see whether I needed help, and trying to figure out why I had not been using the evaluation period to its fullest. For example, they were willing to extend the evaluation period.

Overall, my initial customer experience from the support team was good.

I am currently using Amazon Web Services (AWS), Azure, and Oracle Cloud. For specific workloads, we might use AWS, but when it comes to database-intensive workloads then Oracle definitely has an edge.

The first time I tried to set up the service, I found it a little bit complex because they had two separate logins for Oracle Cloud Infrastructure and Oracle Cloud Platform. However, after a few months when I tried it a second time, these two were integrated and it was much better. They now have a combined experience for Oracle Cloud Infrastructure and Oracle Cloud Platform.

The length of time required for deployment depends on the solution. In my case, I was trying different services so it is difficult to estimate. That said, I would say that generally, it is easy to deploy.

The subscription is a pay-as-you-go model, with fees that are dependent on usage. The monthly fee will vary based on how much compute, storage, and networking you use.

Oracle Cloud is definitely a product that I recommend, especially for existing Oracle customers. If you have an Oracle database then you should definitely look into it. Similarly, if you have an Oracle SaaS application then you should definitely consider using this platform because there are a lot of integration points.

I would suggest familiarizing yourself with the terminology that is used. This can be done by reviewing the content available on the Oracle website, learning the concepts and terminology that they use. This is important because some of it is slightly different from AWS and Azure, so it is good to have knowledge about topics such as fault domain, tenancy, and compartments.

There are certain things that are unique to Oracle and it would be a good thing to do a basic course, which is available on the website, to help speed up your learning curve.

I think that over the years, Oracle has come a long way and they have improved a lot. They are doing a lot of things the right way. That said, they do not have a breadth of services. More can be offered in terms of analytics, AI, IoT, and blockchain. Although I would expect more services to come in the future, AWS and Azure currently have the edge in this regard.

I would rate this solution a seven out of ten.