Deliver Head - Database and Infrastructure cloud services at Tech Mahindra Limited
Real User
Top 5Leaderboard
Flexible and high-performing, with high availability and excellent technical support
Pros and Cons
  • "Oracle Cloud has wonderful features and offerings as a service. It's not just a pure-play cloud product or SaaS application. It has a complete suite from infrastructure to platform as a service to software as a service, and this is what I find most valuable in Oracle Cloud. For infrastructure on the cloud or infrastructure as a service on the cloud, there's OCI (Oracle Cloud Infrastructure). Oracle Cloud is easily available. You just click it. I also found the feature of creating a landing zone valuable. Oracle Cloud is also very flexible as it lets you have a hybrid cloud model along with other cloud solutions. I also like that it offers good management on the cloud. Oracle Cloud is ready to use as a service, and that's wonderful because the time to market is very quick. I also like that Oracle Cloud offers high performance and high availability. A lot of people claim that there's high availability in their companies' cloud operations, but technically speaking, pure high availability in today's context is found in Oracle Cloud."
  • "What I'd like to see from Oracle Cloud is an option for the customer to have a single portal to manage and monitor not just Oracle Cloud, but some of the on-premise products in the hybrid scenario as well. If it can be shipped out as an out-of-the-box solution, that would be wonderful. It's not so easy, but for a company like Oracle, it shouldn't be a problem. Many customers go through a lot of effort and burn money to achieve this, so it's an opportunity for Oracle to provide it for customers looking for this type of solution."

What is our primary use case?

Oracle Cloud has many use cases, and even open-source or non-Oracle products can be hosted on it. Some customers of my company even host SAP applications on Oracle Cloud. People use it for healthcare applications and other third-party applications. People also use it for development purposes.

Oracle has Development Cloud Services bundled with Java, so people use it for application development. Oracle Cloud is also being used for high-performance computing, for example, in wireless industries with crash tests or speed tests that create a huge amount of data in a short period.

Other use cases for Oracle Cloud include large-scale migrating and hosting of databases, for example, enterprise-class databases and open-source databases, which is something that my company does.

Oracle Cloud is also used for hosting ERP products such as SAP Oracle, Oracle ERP, EQL, JD Edwards, etc. It's also used for engineering, for example, GIS applications.

Currently, my company has one customer doing a POC and plans to go live in early 2023, once the POC is approved. For this customer, Oracle Cloud will be utilized for multiple GIS applications, collecting location data through IoT, etc.

Oracle Cloud has multiple use cases. In the area of data management, there's the Oracle Data Lakehouse which is a complete suite of services for managing both structured and unstructured data from different sources. My company works with various customers on multiple use cases. These are customers from different industries involved in different scenarios. One healthcare customer is analyzing the high volume of data multidimensionally with patients, particularly through predictive analysis of certain treatments. Because of in-built products on Oracle Cloud, my team can do some of the concepts based on what industry leaders have in mind. My team can translate that into action points very quickly. 

Other use cases of Oracle Cloud include tech management, ERP, and geological information systems. You can also use it for asset reports, maintenance reports, and utility management such as electricity, water, telephone, etc. It can also be utilized for transportation, traffic management, management of parking spaces for large cities or large building complexes, etc. Oracle Cloud can help in building applications for a smart city. It's suitable for a lot of use cases. You just need to utilize, model, configure, and implement Oracle Cloud.

What is most valuable?

Oracle Cloud has wonderful features and offerings as a service. It's not just a pure-play cloud product or SaaS application. It has a complete suite from infrastructure to platform as a service to software as a service, and this is what I find most valuable in Oracle Cloud. For infrastructure on the cloud or infrastructure as a service on the cloud, there's OCI (Oracle Cloud Infrastructure). 

Oracle Cloud is easily available. You just click it. I also found the feature of creating a landing zone valuable. Oracle Cloud is also very flexible as it lets you have a hybrid cloud model along with other cloud solutions. I also like that it offers good management on the cloud.

Oracle Cloud is ready to use as a service, and that's wonderful because the time to market is very quick.

I also like that Oracle Cloud offers high performance and high availability. A lot of people claim that there's high availability in their companies' cloud operations, but technically speaking, pure high availability in today's context is found in Oracle Cloud.

What needs improvement?

What I'd like to see from Oracle Cloud is an option for the customer to have a single portal to manage and monitor not just Oracle Cloud, but some of the on-premise products in the hybrid scenario as well. If it can be shipped out as an out-of-the-box solution, that would be wonderful. It's not so easy, but for a company like Oracle, it shouldn't be a problem.

Many customers go through a lot of effort and burn money to achieve this, so it's an opportunity for Oracle to provide it for customers looking for this type of solution.

For how long have I used the solution?

I've been working with Oracle Cloud for fifteen years.

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Oracle Cloud Infrastructure (OCI)
April 2024
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What do I think about the stability of the solution?

Oracle Cloud is a stable solution. My team has been using it for a good amount of time and it's very stable.

What do I think about the scalability of the solution?

Oracle Cloud has good scalability. To a certain level, you can scale it without even issuing a separate PO. Beyond that, you can always get in touch with the Oracle team and discuss how to scale Oracle Cloud.

How are customer service and support?

The technical support for Oracle Cloud is excellent.

How was the initial setup?

The initial setup for Oracle Cloud is easy, but after you purchase it, you have to wait for the Oracle representative to onboard you to the cloud. Oracle may have a specific reason for this step, so I won't tell Oracle to automate it. If there's a scope to do it, then it's all well and good. Otherwise, Oracle should solve this.

What was our ROI?

Some customers enjoyed ROI from Oracle Cloud. From an operations point of view, sixty percent of the customers who've embraced the latest versions of Oracle Cloud were able to optimize the cost of the operations within the first three quarters.

What's my experience with pricing, setup cost, and licensing?

The price for Oracle Cloud may seem expensive, but if you start comparing features and what Oracle offers, you'll realize that the pricing for Oracle Cloud is competitive.

If you consider every aspect of Oracle Cloud, you'll see that its price tag is reasonable because it has a good user interface, user experience, and management. Oracle Cloud is a sophisticated infrastructure and the level of management it allows you to enjoy isn't available in other solutions, so I wouldn't worry about needing to invest huge money into it because it's a wonderful product to use.

What other advice do I have?

My company is a partner of Oracle Cloud, and it deals with different versions for clients. My team is supporting all versions of Oracle Cloud, but now customers prefer the latest version because of the digital transformations across all industries and all regions of the world.

Across all regions and verticals, in the customer community, people worry about multiple aspects in terms of security, scalability, etc. My advice is when you're planning to migrate to Oracle Cloud or any other public cloud, I can say that Oracle Cloud has all features, for example, routine security and all other features bundled, without any extra costs. Data egress is also free up to 10GB. From compliance and regulatory perspectives, it's all in place in every region Oracle Cloud operates. This is what you should look into, especially if you're an enterprise-class customer when you need to host your business or enterprise applications, or any mission-critical applications. You should seriously look into it and utilize Oracle Cloud because it's compliant in all areas and aspects.

My rating for Oracle Cloud is nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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SureshKumar2 - PeerSpot reviewer
DBA Competency Manager at a computer software company with 201-500 employees
Real User
Top 10
Excellent performance and processing, but support and security need improvement
Pros and Cons
  • "The performance and processing capability are excellent."
  • "Oracle support could be better; we had cases where certain regions experienced specific issues and received little help from Oracle."

What is our primary use case?

We primarily use the platform to host Oracle ERP and Oracle databases. We're a service-oriented company, and we provide solutions to our clients. 

What is most valuable?

The performance and processing capability are excellent. 

What needs improvement?

We faced issues building a disaster recovery site.

Oracle support could be better; we had cases where certain regions experienced specific issues and received little help from Oracle.

Sometimes when we're doing a cloud migration, we get generic error messages, which makes it challenging to figure out the issue. Relevant and easy-to-interpret log messages would make finding and resolving issues easier.

Recently, Oracle said they were facing an issue with malware and that we needed to apply the latest security vulnerability patch. Our question is, if Oracle Cloud has a lot of security at the network level, how does malware get into the system? They also say Linux is supposed to be unbreakable, so we have some security concerns. We discovered an issue in our private cloud where a process was consuming too much CPU, and Oracle told us it was due to a malware attack. The security needs to be better.

For how long have I used the solution?

We've been using Oracle Cloud for almost three years.

What do I think about the stability of the solution?

We faced a few stability issues, but overall I rate it eight out of ten. 

What do I think about the scalability of the solution?

The scalability is excellent, so I rate the platform ten out of ten here. We migrated ten of our clients to Oracle Cloud. 

How are customer service and support?

We have an issue, and we've been waiting for an Oracle expert to help us for over a month. They should be able to find out what is happening quickly, but the process is dragging on.

How would you rate customer service and support?

Neutral

How was the initial setup?

The deployment is of average complexity; it is neither difficult nor straightforward.

What's my experience with pricing, setup cost, and licensing?

The price is middling; it's not the most expensive product, but there is still some room for it to be more flexible.

What other advice do I have?

I rate the solution seven out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Buyer's Guide
Oracle Cloud Infrastructure (OCI)
April 2024
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Lead Senior Architect at DigitalPath
Real User
Top 10
Flexible licensing, stable, and scalable
Pros and Cons
  • "The most valuable part of the Oracle Cloud Platform is the ability to develop applications that help us migrate information from on-prem to the cloud."
  • "I would like the Oracle Cloud Platform to have a more user-friendly UI similar to Microsoft Azure."

What is our primary use case?

We use the solution to build and run applications.

What is most valuable?

The most valuable part of the Oracle Cloud Platform is the ability to develop applications that help us migrate information from on-prem to the cloud.

What needs improvement?

I would like the Oracle Cloud Platform to have a more user-friendly UI similar to Microsoft Azure. I have used Azure, AWS, and Oracle, finding that the Azure UI is the best.

For how long have I used the solution?

I have been using the solution for four months.

What do I think about the stability of the solution?

I give the stability a nine out of ten. We sometimes have connectivity issues but that is related to the internet connection with the on-prem hardware.

What do I think about the scalability of the solution?

I give the scalability a nine out of ten.

The solution is for medium size companies.

How was the initial setup?

The initial setup is straightforward as long as we have a working knowledge of Linux machines. The deployment time depends on the size of the project and the experience of the implementer. I am the lead architect for deployment.

The implementation strategy depends on a lot of factors including if it is going to be hot or cold, online or offline, and public or private.

What about the implementation team?

The implementation is completed in-house.

What's my experience with pricing, setup cost, and licensing?

The cost is based on multiple factors including which cloud service we are using, the size of data, performance, security, support contracts, and machine licensing.

Oracle has flexible licensing models. Oracle offers universal credit and pay-as-you-go options. We can also bring our own license.

What other advice do I have?

I give the solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Yasir Obaid - PeerSpot reviewer
Managing Director at Technometrics Limited
Reseller
Top 10
Effortless scalability, ease of navigation, but complex implementation
Pros and Cons
  • "The most valuable features of Oracle Cloud are the ease of navigation and stability. The solution is more feature-rich and powerful than these smaller alternatives."
  • "The Oracle Cloud platform remains complex, and despite the abundance of resources available, significant challenges can still arise during the migration process from a legacy or on-premise system. Conversely, smaller companies with less complicated systems, such as those with a two million budget, can migrate more easily."

What is our primary use case?

We are hosting and migrating customers to the Oracle cloud, this is the service that we provide. We don't have our own cloud, we use Oracle in the backend.

Many individuals are shifting towards interconnected digital systems, and one significant advantage is Oracle's comprehensive cloud-integrated solution. A large number of people currently utilize Oracle's database, which allows for smoother integration into the cloud platform when migrating from an on-premise solution. Having certified resources is crucial since even if you have an excellent solution, it can be challenging to operate and maintain without qualified individuals. Unfortunately, there is a scarcity of certified resources for solutions, such as SAP, and Dynamics does not yet offer this feature, Oracle Cloud is ahead of the game in this regard.

What is most valuable?

The most valuable features of Oracle Cloud are the ease of navigation and stability. The solution is more feature-rich and powerful than these smaller alternatives.

What needs improvement?

The Oracle Cloud platform remains complex, and despite the abundance of resources available, significant challenges can still arise during the migration process from a legacy or on-premise system. Conversely, smaller companies with less complicated systems, such as those with a two million budget, can migrate more easily.

For how long have I used the solution?

I have been using Oracle Cloud for approximately one year.

What do I think about the stability of the solution?

The stability of Oracle Cloud is good. It is highly stable.

What do I think about the scalability of the solution?

The scalability of Oracle Cloud's system is exceptional and highly commendable when handling complex operations, such as running separate billing servers for cell phone companies. With the system, the data can be taken to the cloud and run seamlessly without any problems. Scaling up the system is effortless, particularly with the hyper-converged infrastructure, making the process very straightforward.

We have over 50 users using this solution.

How are customer service and support?

We have an internal support team of professionals and other third-party support if we run into issues.

How was the initial setup?

The migration process can be complicated, particularly for those moving from an outdated on-premise system to a newer online platform. It's unclear whether Oracle Cloud still employs outdated designs, but the migration process itself is not straightforward.

What's my experience with pricing, setup cost, and licensing?

The pricing for Oracle Cloud services is reasonable. Additionally, compared to other service providers, Oracle has a substantial presence and established infrastructure in Bangladesh. Considering all these factors together makes Oracle Cloud an ideal choice and a strong contender in the market.

I rate the price of Oracle Cloud a four out of ten.

Which other solutions did I evaluate?

We have evaluated other options, but for our niche use case, this solution is best suited for our needs.

What other advice do I have?

I rate Oracle Cloud a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Director at a financial services firm with 1,001-5,000 employees
Real User
Top 20
Provides the flexibility to spin up instances and alter the capacity as needed, and does what it's advertised to do
Pros and Cons
  • "The flexibility is most valuable. By having our infrastructure in the cloud, we are able to spin up instances as needed and alter the capacity as needed."
  • "There should be more management automation."

What is our primary use case?

We migrated our in-house Oracle processing to the cloud. It's really just a database.

What is most valuable?

The flexibility is most valuable. By having our infrastructure in the cloud, we are able to spin up instances as needed and alter the capacity as needed. 

It works well, and everything is working as we expect it.

What needs improvement?

There should be more management automation.

For how long have I used the solution?

I have been using this solution for four years.

What do I think about the stability of the solution?

It's very stable. There have been no outages in four years.

What do I think about the scalability of the solution?

It's great. I can spin up as much as I'd like. We have thousands of in-house users who are working on in-house applications. 

It's being used very extensively, and we do not have great plans for increasing usage. It does what it does, and it works well, but there won't be much storage increase. We're not about to hire another 5,000 employees to use it.

How are customer service and support?

It's as good as any vendor. I would rate them a four out of five.

How would you rate customer service and support?

Positive

How was the initial setup?

It was pretty straightforward. The migration took about three months. Most of that time was used for testing.

What about the implementation team?

We used some consultants. Our experience with them was great. They knew what they were doing. We didn't.

For deployment and maintenance purposes, I have a team of five DBAs.

What's my experience with pricing, setup cost, and licensing?

It's less expensive to operate your environment in the cloud than in-house. It's a bundle cost. Everything is included in one price.

Which other solutions did I evaluate?

We were looking at Oracle and AWS a couple of years ago, but we moved to the Oracle Cloud because we couldn't get our in-house solution to work with AWS. We looked at migrating to a different relational database platform, but the costs were just going to be too high, and the support was not going to be there.

What other advice do I have?

Cloud is the way to go. I would rate this solution a nine out of ten. It does what it's advertised to do.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Vice President, Information Technology at MSSL
Real User
The solution has good scalability, but its customer support could be improved
Pros and Cons
  • "Oracle Cloud Platform has good scalability."
  • "The solution’s support could be improved."

What is our primary use case?

We host one of our applications on Oracle Cloud Platform.

How has it helped my organization?

We wanted to host one of the applications for our global uses, so we posted it on the OCI platform. Since disaster recovery, we are looking for a solution where we can start small and can scale up whenever we need it.

What is most valuable?

Oracle Cloud Platform has good scalability.

What needs improvement?

The solution’s support could be improved. In the past, the solution's customer support team took a long time to solve a few of my technical issues.

For how long have I used the solution?

I have been using Oracle Cloud Platform for one and a half years.

What do I think about the stability of the solution?

I rate Oracle Cloud Platform a seven out of ten for stability.

What do I think about the scalability of the solution?

Around 100 users are using the solution in our organization, and we plan to increase the usage.

I rate Oracle Cloud Platform an eight out of ten for scalability.

How are customer service and support?

I rate Oracle Cloud Platform’s technical support five and a half out of ten.

How was the initial setup?

I rate Oracle Cloud Platform a seven out of ten for the ease of its initial setup.

What's my experience with pricing, setup cost, and licensing?

Oracle Cloud Platform's pricing is comparable to other solutions, but it is definitely not cheap. I rate the solution's pricing a five out of ten.

What other advice do I have?

The solution is deployed on-cloud in our organization. I would recommend Oracle Cloud Platform to users who have Oracle use cases.

Overall, I rate Oracle Cloud Platform a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Bráulio  Etiandro - PeerSpot reviewer
IT Analyst at Muilo, SA
Real User
A solution that requires a simple setup phase but needs to improve its technical support team's speed of response
Pros and Cons
  • "It is a stable solution since it offers a very powerful performance to its users."
  • "Database instances and computer storage are areas with shortcomings in the product that need improvement."

What is our primary use case?

My company uses Oracle Cloud for our infrastructure as a service cloud.

What needs improvement?

Database instances and computer storage are areas with shortcomings in the product that need improvement.

The product's technical support team must improve their speed of response.

Oracle Cloud is not an easy tool to use, so I would like to see it offer faster connectivity and better migration capabilities in the future.

For how long have I used the solution?

I have been using Oracle Cloud for two years. I use the solution in my company as our company is a customer of Oracle. I don't remember the version of the solution.

What do I think about the stability of the solution?

It is a stable solution since it offers a very powerful performance to its users.

What do I think about the scalability of the solution?

My company has more than 100 users of the product, with around 12 administrators.

How are customer service and support?

I am satisfied with the solution's technical support. I rate the technical support an eight out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have experience with AWS. Oracle Cloud is available at a low cost compared to AWS. Compared to Oracle Cloud, AWS offers more services and quality at a high cost.

AWS also provides a database and S3 as a part of their services. Oracle is more easy to learn, while AWS is hard to learn.

How was the initial setup?

The initial setup of Oracle Cloud was very simple.

Our company has senior engineers who oversee the product's setup phase.

What's my experience with pricing, setup cost, and licensing?

The costs involved are low when it comes to Oracle Cloud, especially when compared to AWS.

What other advice do I have?

I am not satisfied with Oracle Cloud as a product.

Oracle Kubernetes, Oracle AI, and Oracle Analytics are good, making the database Oracle a better choice for my company.

I rate the overall product a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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HarishMahanta - PeerSpot reviewer
Sr PeopleSoft Consultant at People Tech
Reseller
Top 5Leaderboard
Has good scalability but its technical support services could be better
Pros and Cons
  • "The solution is stable."
  • "It takes more time to release resources than one of its competitors."

What is most valuable?

The solution works very well.

What needs improvement?

The solution's cost could be better. Also, it takes time to release resources compared to AWS. They should improve this particular area.

For how long have I used the solution?

We have been using the solution for nine months.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

Around 40% of our organization uses this solution. It has good scalability.

How are customer service and support?

The solution's technical support services are more expensive than AWS. Also, they should expand the team to address day-to-day issues.

How would you rate customer service and support?

Neutral

What's my experience with pricing, setup cost, and licensing?

The solution is expensive.

What other advice do I have?

I rate the solution a five out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer:
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Buyer's Guide
Download our free Oracle Cloud Infrastructure (OCI) Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free Oracle Cloud Infrastructure (OCI) Report and get advice and tips from experienced pros sharing their opinions.