Oracle Cloud Infrastructure (OCI) Reviews

Our primary use case is the delivery and implementation of Oracle Cloud Platform for customers.

I believe it's the platform as a service from Oracle that is the most valuable aspect. Normally, all the Oracle native workloads are the ones that are being pushed to the cloud.

One of the main areas that might be improved is not the Oracle product itself, but more like the infrastructure as a service. Big Oracle clients will also have several workloads with Microsoft, SAP, and so on and that's forced the clients to have multi-cloud options because Oracle does not have yet have an all-inclusive offering like Google or Azure. The systems are all interconnected and we deploy on different clouds, we have connectivity issues and so on. It also causes latency issues.

They need to interconnect between clouds worldwide. One of the things that Oracle announced recently is an ability to develop interconnection between it and with Azure's clouds. They are going to interconnect physically their own cloud centers to improve response time. The clients will be able to work with Oracle or Microsoft together more easily.

The main issue for the clients is that they need to understand the credit payments. If it's a currency that's not dollars or euros, Oracle will always convert it into credits and that's not easy for the customer to understand at the beginning.  

In the beginning, it wasn't very stable. We had a lot of downtime. At the moment it is much more reliable. We aren't facing any kind of issues around stability anymore.

The level of scalability depends on the products that you are using on the cloud platform. Most of them are already scalable. Others are always coming out with new offerings for scalability.

Technical support is good. We are partners with Oracle so we are always speaking with them.

The only issues we face occasionally are when we are dealing with new bugs. That's not relative to Oracle. We also have those issues when working with HP, SAP or Amazon, but Oracle has been around for many years and technical support is one of the areas that they have improved in the last ten years.

The initial setup is not complex, but we already know the Oracle technology very well and the Oracle Cloud platform has introduced new features and different ways of doing things. There's obviously a learning curve. It's quite small at the moment. They've already fixed almost all bugs. etc., so it's quite simple. 

Deployment times vary. It's not the deployment of the technology itself. It's not the landscape. It's more the development that we do on top of it for the specific customer or the specific project. The creation of the database and application is quite fast but then we need to deploy everything from the client and integration itself is what will determine how long it takes. 

The amount of people you will need for deployment and maintenance also varies, according to each implementation and its requirements.

We have some customers with private cloud services where they own the machines. We also work with customers that utilize the public cloud from Oracle for deploying applications and databases.

I would rate Oracle products overall at an eight out of ten but this product at a seven out of ten simply because of not being able to easily deploy to other technologies.

I use the solution for integration, application development, content storage, and analytics. We also use it in data warehouses and data lakes.

The product is easy to use and deploy. It provides us with security.

The product roadmap strategy for some of the products is not clear. The solution’s API management is not as great as Azure.

I have been using the solution for seven years.

We have not faced any stability issues with the solution.

It is really easy to scale the product. We can add additional CPUs with ease. More than 4000 people in our organization use the product.

The support is fairly good. Our issues get resolved fairly within the appropriate time.

The initial setup is fairly easy.

Our employees and some contractors deployed the product in our organization. The deployment process depends on what service we want to deploy. The deployment takes a couple of minutes.

We see an ROI because of the solution's reusability.

The product is the backbone of integrating multi-cloud strategies. For the same task, the number of staff needed for Oracle is a little bit less than that for Azure. People planning to use the product must plan their process and ensure they have a good platform architect. Overall, I rate the solution a nine out of ten.

Oracle Cloud could be improved with better third-party integrations. In addition, Oracle EBS has more reporting tools than other software, and more of these should be available in Oracle Cloud. There should also be more training, guidance, and support documentation available for users, as we need to pay additional costs for training at the moment.

I've been using Oracle Cloud for three years.

Oracle Cloud is reasonably scalable - I'd rate it seven out of ten.

The initial setup is a little complex in terms of understanding what's required, but once we know what the business is looking for, it's easy to implement in the cloud.

I would rate Oracle Cloud six out of ten.

This solution offers a cloud infrastructure for our customers. They are able to host their on-premises products for their users.

Oracle Cloud provides the latest infrastructure with good performance.

This solution is a Generation two data center, which is not offered by any other cloud provider.

This is a highly available and scalable solution that can host both modern and legacy on-premises applications.

One of the problems with this solution is that the person who procures it for the organization becomes a primary owner of the cloud infrastructure, despite not being a technical person. It is the IT people who will be doing the actual work, and Oracle is not able to map it. This is an operational hassle for customers and it has to be cleaned up.

Simple provisioning is fine, but when it comes to complex provisioning, Oracle Cloud is not quick compared to competing solutions.

Support from Oracle for this solution needs to improve.

Simplifying the cloud management console would be really valuable for small and large customers alike.

The next thing that needs to happen from Oracle is that they quickly expand data centers across different regions. This should happen at the very earliest time possible.

We are a consulting company and we provide solutions and services to end-customers. 

With Oracle Cloud, we create solutions that allow us to provide specific services.

We speak with technical support on a weekly basis. Sometimes, multiple times during the week. The support for this solution is good, but it has to improve because when you compare it to other providers, there is a lot of room for improvement. The quality of the support is good, but the turnaround time for responses is something that is an issue.

Oracle Cloud is a good solution, and better than its competitors, especially for enterprise-level clients. The SaaS application can be really customized using the PaaS with the Oracle Application Express model. The beauty of this is that you can put all of that into a single domain. You don't have to keep it separate. This is a real advantage and the kind of service that only Oracle can offer.

Because it is a generation two data center, everything can be done on a single domain which means that users do not have to pass through multiple domains or multiple hosts. It is a seamless interface for all of the applications.

I would rate this solution a nine out of ten. 

Oracle Cloud Platform is user-friendly. It is used for our infrastructure and other services. A form or a database can be created where codes are uploaded. Due to the recent developments, you can also easily upload all the solutions on the cloud, without any plug-ins or forms. The conditions are already defaulted and you will just require it to configure. The platform is new, with a lot of features. However, it isn't as comfortable as AWS and others. Now they are receiving a lot of patches and upgrades which are customized according to the requirements, according to the gaps, including the reconnection filter. 

The features allow you to connect the service solutions with the client's requirements. It is user-friendly, easy to navigate and provides assistance.

The customization and the requests put through were not flexible enough. The requests needed to be written and then dispatched to Oracle. The solutions were uncertain, some were resolved early, whereas some of them took time to be dispatched. Oracle needs to address the issues according to the country.

I have been working with Oracle Cloud Platform for three and a half years.

It's stable, but more stability is required because of changes in nature. Updates happen and there are bugs reported. They need to fix those bugs which hamper stability sometimes. In many cases, customization is required across all the systems and companies, which again disrupts the work. Similarly, issues are reported when they are moving to production. Otherwise, it works fine. I rate the stability a four out of five.

It is easy to scale and that is the reason we can use Oracle Cloud Platform in our enterprise.

The requested logging takes time because when an issue comes up, the database isn’t updated with the newest solutions, and takes weeks to resolve the issues. They need to work on customer support.

Neutral

I previously used SAP. SAP is more of a technical code which made it hard for me to cope with. In comparison, Oracle is more user-friendly and offers consultation.

The initial setup is straightforward. The deployment and the time depend on the project. It's based on the technology that is available for its upload, volume, the nature of the product, and the volume of work we are going to configure. Depending on these, it can be done in minutes or in hours.

Depending on the issue, the maintenance and the requirement of support are also uncertain. Regular maintenance is usually done by the employees. In case of a bigger update, then the requirements change and engineers are required.

It is cheaper as a solution model. It isn’t cheaper than SAP but offers more features and competition.

This solution is much more user-friendly and easy to navigate. It doesn’t require much training, from the end user, or manager's perspective. They can communicate with a lot of other platforms internally and it's beneficial. Overall, it is a nice package and I will rate it seven out of ten. 

The product's configuration is simple. 

The solution does not follow a retention policy while taking ad hoc backups. Since it does not follow the retention policy, we had to do the manual task to check the backups. 

I have been working with the product for two years. 

The tool is stable. 

The product is scalable and we can increase the resources which we need to pay. 

The solution's overall support is good if you chose the right platform. 

The product's setup is easy. The tool's setup is a two-step procedure. You need to create a policy and enable automatic backup. The product's maintenance is handled by the vendor. 

I would rate the solution a seven out of ten. The product's backup and configuration are simple. Database maintenance is manageable by engineers. 

I move databases to the public and private cloud.

My company has a big project to move all databases into the cloud and construct new sited in OCI. We have four to six huge databases amounting to 100 terabytes to move in OCI.

We specifically use the Oracle data guards because of the site disaster recovery. We have situations, one database has all the transactions all the time, while the other is positioned 6 hours ago. We have spent six hours to apply the transactions into the other database.

We have a lot of challenges with OCI because we need to build functions in the application. In my data center, if we have problems we change it in the cloud so part of the applications changes making it very complicated. 

In our system, we have some private dates and we need to use cryptography data, however, some of the cities are very old and we need to build all the social functions in the system, again making it very complicated to put all the information into the database.

In general, the systems application needs improvement.

I have been working with OCI for four years.

The complexity of the initial setup depends on the solution in the system. In our case, it was not very complicated because I used the new technology of excavators and I put all my databases into this solution. With the features, the security, and others. The initial setup is not a problem for databases.

We used some partners to help with the deployment. They are high level technicians that specialize in the service.

I would rate Oracle Cloud Infrastructure Registry an 8 out of 10.

We have customers working with these services and we work with those clients. Specifically, cloud services are made up of autonomous databases. There is an OCI (Oracle Call Interface) and this is configured depending exactly on the service that you want to use. When you talk about an autonomous database it makes it is easy to automate your services. You do not have to worry about the purchase and the upgrading of databases because Oracle will be taking care of those things.  

Right now, here in our country, we are experiencing a problem where people are not able to understand the importance of this autonomous database architecture. My take is that it is the type of service that can elevate a certain type of company.  

Most people are worried about putting their databases on the cloud because they worry about security issues. But with cloud end-customers, most of the people respond in a promising way now.  

The best features are the independence from hardware onsite, the ease of setup, and the lack of need for maintenance.  

So far, I do not have ant problems with the product. But I think that Oracle — especially for people in Africa — can look at the issues with subscriptions. They could make it so that people are able to have a better experience in trying out the product as that might lead to more adoption. Maybe they could look at reducing the price of the subscription because most of us are not able to afford it at the current level. The price in the subscription, for those who may want to subscribe to the cloud as a customer, keeps those potential customers from even considering it as a solution. Some of us are struggling a bit.  

We have been working with Oracle Cloud for less than six months.  

Oracle is stable. Stability is built into the cloud. The reliability of the connection is the only potential problem.  

Oracle Cloud is highly scalable. We are definitely going to use this product in the future and plan on scaling our usage with our customers. The way that end-users and potential customers are responding to the product is promising. A year ago when you talk about the cloud, people would not even listen to what you were saying.  

Unfortunately, right now there is no one in our company who is using the product. We do not have our own subscription. We are still trying to expand our customer base and secure more customers to use the service.  

I can not say anything about the technical support, because I have not done anything with the cloud that made it necessary for me to consult with them. My take is that because of the way Oracle Cloud has been designed, it is user friendly. This is especially true for the infrastructure as a service.  

The way it is deployed, it is not going to be difficult to administer the infrastructure as a service on the client side.  

Even though I did not do a lot of setups, my take is that the navigation of the setup process is user-friendly and conceptualized well. I think most people — even if they are not a DBA — can deploy a database on Oracle Cloud. Because the interface is so user-friendly and the navigation is not hard, it does not take a lot of effort to accomplish your task. Deployment takes just a few minutes for creating a situation where you are just testing. But it will take just a few hours for a live environment.  

I did not use an integrator, reseller, or consultant for the deployment. I was not necessary and I was able to complete it just doing it by myself.  

The cost of the subscription is high and may exclude many customers, especially in my country.  

I only use Oracle, but recently, I was looking at the vendor Salesforce. I was looking at their website and I think their concept and approach are quite interesting. It may be applicable for some of our clients.  

I would recommend this product, definitely. In a way, I am already working on that with potential customers by recommending its use for them. Most of the features that I have used in the product are good and I am happy with it. Oracle is good in terms of how they do things.  

On a scale from one to ten (where one is the worst and ten is the best), I would rate Oracle Cloud as an eight-out-of-ten.