it_user4278 - PeerSpot reviewer
Marketing at a media company with 51-200 employees
Vendor
Great advanced marketing tool for the modern company

What is most valuable?

For what is essentially a marketing product I find that the database friendliness and ease of performing advanced functionality far outstrips anything else in this space

What needs improvement?

Due to its advanced nature, some traditional marketing users can be put of by the different approaches and requirements

What other advice do I have?

If invested in properly, a worthwhile and extremely beneficial tool that I would advocate to any company looking for something that really delivers functionality and results
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user2724 - PeerSpot reviewer
it_user2724Marketing with 501-1,000 employees
Real User

I agree. I'm not sure how, as a marketer, you can effectively execute in your role without this solution.

it_user3843 - PeerSpot reviewer
Marketing at a tech vendor with 501-1,000 employees
Vendor
Eloqua has had a positive impact on my company's revenue performance.

Valuable Features:

Powerful, solid platform that enables modern marketers to execute best in class nurture programs, lead scoring and campaigns that drive revenue.

Room for Improvement:

Costs a bit more than some of the other providers and there's a bit of a learning curve compared to less powerful Marketing Automation Platforms (MAPs) Some advances features like Eloqua for Sales are at an additional cost.

Other Advice:

Eloqua is not only a highly effective MAP, it's backed by a great group of people. Support has dramatically improved, training is more comprehensive and the user community and Topliners are a huge plus compared to other players like Marketo.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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it_user1491 - PeerSpot reviewer
Manager of Web Development with 201-500 employees
Vendor
Eloqua will make you a better marketer not only through its software, but it's network of customers constantly educate eachother

Valuable Features:

E10 is a slick easy to use tool that is also robust for those automation experts. Our event manager is up almost up to speed enough to run full campaigns in only a few weeks. For the power user it has excellent SFDC digital behavior tools where sales people can monitor every move their prospects make and get notified about it. Automated nurture streams, campaign management, open API's to most major vendors with cloud connectors that drop right into their "Campaign Canvas," and much much more make this the tool to have. I worked with Aprimo for 4 years and this is far above and beyond.

Room for Improvement:

Some times new features get rolled out too soon, but the good thing is they constantly adapt to the demands of their customers.

Other Advice:

Eloqua is not just marketing automation, it is a powerful marketing network. Their community is so active with so many experts, being just a part of that is worth the money. I have become a better marketer because of the network Eloqua has provided for me.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user4401 - PeerSpot reviewer
it_user4401Developer at a transportation company with 1,001-5,000 employees
Vendor

Do you know other SFDC tools, beside Aprimo, that can be used by sales people to monitor every move their prospects make?

it_user4608 - PeerSpot reviewer
Marketing at a tech company with 10,001+ employees
Real User
Great marketing automation tool, helpful support team, and...

Great marketing automation tool, helpful support team, and lots and lots of reporting options!

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user4608 - PeerSpot reviewer
Marketing at a tech company with 10,001+ employees
Real User
Eloqua's marketing automation tool has made me a better marketer

Valuable Features:

Eloqua's marketing automation tool has made me not only a better marketer but has given me a new outlook on marketing. It has an easy to use interface and campaign setup features. As a power user, I'm constantly learning new features and best practices and the Eloqua community makes it easy to connect with others and hear their stories. Eloqua has a great tech support team and is always there to help if you're having trouble with anything.

Room for Improvement:

Price can be somewhat expensive
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user2577 - PeerSpot reviewer
Marketing at a manufacturing company with 5,001-10,000 employees
Real User
The Eloqua community is one of the biggest assets Eloqua offers

The Eloqua community is one of the biggest assets Eloqua offers. The users share ideas as well as support. Having such an active group is a great benefit.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user6903 - PeerSpot reviewer
it_user6903Head of Engineering at CloudBearings
Top 20Consultant

What we need in today's world is smart solutions within few dollars so that those who really need it can leverage the most; Solution leveraging absolute free infrastructure on storage side, on SMTP, mobile messaging and relevant context generation, most likely as paid but available on usage basis; And you should have it in 10-20$ to start with first 1000 customers :-)

it_user2577 - PeerSpot reviewer
Marketing at a manufacturing company with 5,001-10,000 employees
Real User
Flexible, user friendly and great reporting module. Quick to fix bugs.

Valuable Features:

flexibility user friendly great reporting module tons of features app add-ons allow you to increase your programs and integrate with other programs easy set-up

Room for Improvement:

There are usually bugs after updates but you know they are coming and they are very responsive to quickly fixing any issues

Other Advice:

Eloqua is a fantastic tool for managing your communication strategy and your contact strategy. It allows you to easily measure the outcome of your programs and adds validity to your marketing programs by showing the direct ROI of campaigns.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
IT Applications Specialist at a tech company with 10,001+ employees
Real User
We are able to send more targeted emails more efficiently and score leads as they come in

What is most valuable?

The campaign canvas is extremely versatile, while being easy to use. Powerful online marketing campaigns, integration with data augmentation services, and more can be done with a drag-and-drop interface.

How has it helped my organization?

We are able to send more targeted emails more efficiently, score leads as they come in, and pass them to CRM after they meet certain thresholds.

What needs improvement?

Data manipulation tools are lacking.

Documentation is sketchy and often incomplete.

Getting technical answers from support is sometimes like pulling teeth.

There are the occasional performance issues.

For how long have I used the solution?

Two and a half years.

How is customer service and technical support?

A seven out of 10.

How was the initial setup?

It is something you either need experience in or need to hire professional services. Reading the manual is not enough to set it up properly.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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