Oracle Fusion Service Stability

Hitesh Kunchakuri - PeerSpot reviewer
Associate Consultant at University of California at Davis

Stability-wise, it is a very good product. I rate the solution's stability a nine out of ten.

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Jules  Kouame - PeerSpot reviewer
Expert ERP - Manager MOA at Orange

It offers good stability features.

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Omair Bokhari - PeerSpot reviewer
Head of IT Operations at Fatima Group

It provides excellent stability features, I would rate it nine out of ten.

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Buyer's Guide
Oracle Fusion Service
April 2024
Learn what your peers think about Oracle Fusion Service. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
770,292 professionals have used our research since 2012.
AjayKumar14 - PeerSpot reviewer
Operations director at FeatherThread LLP

Oracle Fusion Service is a stable solution. I rate Oracle Fusion Service a nine out of ten for stability.

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JK
software developer at IT Convergence

I would rate the stability of the solution as an eight out of ten.

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Mahesh-R - PeerSpot reviewer
Oracle Financial Functional Consultant at Tata Consultancy

We haven’t faced any stability issues with Oracle Fusion Service.

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IT
Group CIO at a construction company with 10,001+ employees

I rate the product's stability a nine out of ten.

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Hosam Ebada - PeerSpot reviewer
Senior Manager, Business Applications at ROSHN l روشن

I rate the tool’s stability a six out of ten. The stability must be improved.

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JD
Configuration Engineer III at Harte Hanks
Alioune Badara DIOP - PeerSpot reviewer
CEO at Wango

The solution is stable. 

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Marcelo Lara - PeerSpot reviewer
Coordinate IT Operations at Enex

Oracle Service Cloud is stable and agile.

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Shalvin Narayan - PeerSpot reviewer
Head of ICT at a comms service provider with 501-1,000 employees

The solution is stable. 

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it_user624876 - PeerSpot reviewer
Head of Solutions Delivery UK at a tech services company with 51-200 employees

We have not encountered any stability issues.

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it_user628758 - PeerSpot reviewer
Senior Consultant at a tech services company with 51-200 employees

This product is one of the more stable cloud products I have come across on the cloud. Maintenance windows are scheduled; however, they rarely take the site down for more than 30 seconds in a 180-day period. The few major outages I did encounter were resolved in about 5 minutes and full communication was shared with me and the other stakeholders from the Oracle team as issues occurred.

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it_user623547 - PeerSpot reviewer
Director, Solutions Consulting at a tech services company with 51-200 employees

We have not encountered any stability issues.

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PT
IT Consultant at a tech vendor with 1,001-5,000 employees

It is a stable solution. 

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it_user627780 - PeerSpot reviewer
Solution Director - Oracle CX at a tech services company with 51-200 employees

We have not encountered any stability issues.

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AM
Director - Emerging Technologies at Speridian Technologies

It's definitely a very stable product. I work with customers who have more than 1,000 call center agents, so you can see how robust and stable this product is.

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it_user631182 - PeerSpot reviewer
Consultant at a tech services company with 51-200 employees

There have been a couple of very minor outages which are proactively managed. I have never had a complete system outage.

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it_user622386 - PeerSpot reviewer
Project Coordinator at a manufacturing company with 1,001-5,000 employees

The data pod was initially overloaded, which caused issues with chat server stability, but a pod move fixed this.

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NH
Oracle Techno Sales consultant at a tech services company with 201-500 employees

Service Cloud has been stable so far. It's fairly new— only in the market for about three to five years. 

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it_user623688 - PeerSpot reviewer
Guest Insight Analyst & Oracle Service Cloud CX Administrator at a transportation company with 1,001-5,000 employees

Unfortunately, there are times when it goes down, but we have never had an outage that has impacted us significantly.

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it_user621777 - PeerSpot reviewer
Technical Consultant at a tech services company with 10,001+ employees

It is an absolutely stable product with no issues.

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AP
Head of Integration and NetSuite DUs at a outsourcing company with 501-1,000 employees

This is a stable product and I plan to continue providing it.

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Buyer's Guide
Oracle Fusion Service
April 2024
Learn what your peers think about Oracle Fusion Service. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
770,292 professionals have used our research since 2012.