Slack Reviews

We are using Slack for web conferencing. It is primarily for external communication with one of our suppliers.

The most valuable feature is the screen sharing, which works well.

This solution is freely available to almost everyone.

The tracking, integration tool, and voice calls are all good.

The user interface is intuitive for me.

There should be better integration between Slack and Office 365.

It should be easier to work collaboratively on files.

I would like the text in chat to be more customizable.

I have been using Slack for a couple of months.

We have not experienced any problems with stability. We use it maybe once a week to contact one of our suppliers.

As a user, I have not had problems with scalability. I am part of a small group that makes use of slack but that doesn't mean that it isn't widely used in the company.

I have not been in contact with technical support.

We are using multiple web conferencing tools including Mircosoft Teams, Skype, and Slack.

I would say that the user interface in Slack is more intuitive than in Teams. One advantage to teams is that it is fully integrated into Office 365. I would say that collaborative working on files is better in teams. In our situation, the focus of Teams is internal, rather than with external partners.

Overall, this is a good product and I can recommend it. It's easy to use and so far, it has been reliable.

I would rate this solution an eight out of ten.

We use the solution for basic communication such as chatting. 

Slack helps me to read bulk messages. 

The tool has stability issues that need to be improved. We are not native English speakers and Slack needs to integrate grammar checks. 

I have been working with the product for five to six years. 

I would rate the product's scalability an eight out of ten. My company has 5000 users on Slack. 

I haven't encountered any outages and hence never contacted the support. 

Slack's setup is simple. 

I would rate Slack a nine out of ten. 

We use Slack for Team communication and also for channel alignment functionality. We also use the solution for monitoring. Meaning that we integrate it with other workloads that we have in the cloud, so that we can monitor. 

The most valuable feature is that we can easily integrate different workloads and the alerts are reliable. Also because it allows us to use it as a monitoring tool sometimes. 

The solution should have less frequent updates. 

I have experience with Slack. 

It is a stable solution. I rate the stability a ten out of ten. 

It is a scalable solution. A few thousand users are using the solution presently. 

I did not have the need to contact the technical support team. 

I would recommend this solution because it has reliability of all the functionalities, the channel functionality, the visibility of the channel. And as I mentioned before, the use cases that we have with  reliable alerts and monitoring of different workloads. So for me, the solution is very easy to use from that perspective. 

I rate the solution a ten out of ten. 

The tool helped us with collaboration. Another use case for us was ticketing, where people who needed to take action could be informed immediately on Slack rather than over the conventional mechanism of emails. You need to look over hundreds of emails and then realize that there is a ticket. You can also collaborate to get document reviews done and avail feedback immediately rather than exchanging and putting it in our systems. 

I am impressed with the product's calls and screen share features which are very useful. 

I want a feature in the solution that will help me share documents only with the set of people that I prefer rather than all of them. I would also like the solution to have a feature similar to Microsoft SharePoint where you can group all your documents. 

I have been working with the product for one year. 

I haven't encountered any issues with stability. 

The solution is scalable and can accommodate thousands of users. I didn't see any problem with scaling. My company has 1500 users for the product. 

We use the solution's cloud version. 

I would rate the product a nine out of ten. The tool is a great collaborative tool that works well with teams spread across different locations. It helps them to come together and have a common workspace to work efficiently. Slack is a productivity improvement tool as well. My company has migrated to Teams since we subscribed to the Office 365 suite and switched to a standard communication channel. 

We used Slack for all of our internal communications during the COVID pandemic.

The most valuable feature for me was the different channels. You can make categories and then jump between different channels and groups.

It is really easy to use.

Slack does not have videoconferencing capabilities, which would have been nice. It would be helpful if they added this feature in the future.

The addition of more chat features such as sending GIFs and emoticons would be an improvement.

We were using Slack for about three months.

The stability is good. It had never failed us.

It is widely used in our organization, although I cannot say how many users in total. In our department, there are 14,000 employees.

We were using Slack and then during the COVID pandemic, we switched to Zoom. Now, we have installed Microsoft Teams and are working with it.

I think it would be excellent if they combined Slack and Zoom.

The initial setup is easy. I had set something up wrong because I didn't make it private versus public, although I had not read anything about configuring it beforehand.

My understanding is that we were using the free version. 

My advice for anybody who is considering Slack is that it is a great tool. For us, it's difficult to talk with other departments, so this was the ideal solution. Overall, we really liked it, although it would have been nice to have videoconferencing support.

I would rate this solution a ten out of ten.

I use Slack for communication with my colleagues. 

When someone responds to my message in Slack, a new window opens. There should be an option to roll down the answers. 

I have been working with the product for three months. 

I would rate the product's stability a ten out of ten. 

I would rate Slack's scalability a nine out of ten. My company has 60 users for the solution. 

Slack's installation is very simple and I don't think I spent more than five minutes to complete it. 

I would rate Slack a nine out of ten. I use the application on my desktop and I don't use a mobile version now. However, I may use it in the future. 

We use the tool to communicate with the design team, and exchange links, and code needs. I use it for collaborating with outside spaces. 

I like Slack's notifications. It is more user-friendly and pleasing than Teams. 

The tool is a bit slow. 

I have been using the product for six years. 

The product is a bit slow but stable. 

Slack is scalable. 

Teams is a Microsoft product and not free. You have to buy a 365 account and everyone cannot do that. Slack has a facility to avail free accounts. 

Slack's setup is easy. The product does not require any maintenance. 

There are no licensing costs associated with the solution. 

I would rate Slack a five out of ten. 

We use the product in the office for communication. It's our main channel for any communication.

Slack provides very fast communication. The communication is sent directly to me, so I do not miss out on anything. The product provides various channels to communicate. A channel is like a team, where all communication regarding a team is sent. The product gives the flexibility of having many channels. Communication is isolated and sent to the right person at the right time. Slack has a voice messaging feature.

The product crashes when I use it on the desktop. The product must improve user experience. It would be quite interesting if Slack works with Microsoft Teams.

I have been using the solution for six years.

The product crashes sometimes. I've never understood what the problem is. It happens intermittently. I don't know what really makes it crash, but it happens once in a very long time.

The solution is scalable. We are a huge team. We’re about 40 people. All of us use it seamlessly. It achieves our objective as a small team.

In 2006, we used IP Messenger. It worked the same way but could be used only in the office. We didn't have any visibility of the communication outside the office. It did not have channels. It had many drawbacks, and Slack solved a lot of those problems.

The solution is quite easy to set up. Anyone can easily set up the product, whether senior employees, junior employees, or professionals.

I use Slack on my desktop. I have it on my phone too. All communications reach me as soon as they are sent, whether I’m in the office or outside. I don't look at the product for improvement. I appreciate what the product is doing. I'm not an administrator. I am a typical user. I joined the Slack channel because I was invited. I have access to Slack as a user, not as an administrator. I used IP Messenger as a software developer for a medium-sized organization in Kenya. We could share files. We could send text messages and all of it. We couldn’t use IP Messenger outside the office. It did not have channels. 

For people who need constant communication and don’t want to rely on emails, Slack is the right tool for them. We can work on the mobile phone to communicate on the go. As long as we have internet connectivity, it is secure. We can create as many channels as we like and collaborate. We can also do voice calls and send voice notes. Overall, I rate the product a seven out of ten.