Slack Reviews

We use Slack for having meetings with one of our vendors.

The most valuable features are video conferencing and sharing content during meetings.

I would like the in-meeting content sharing facility to be improved.

We have been using Slack for about one year.

Slack is stable and we haven't had any problems.

We have not had issues with scalability but our audiences in the meetings have not been large.

The technical support is fine.

In addition to Slack, we use Microsoft Teams as well as Skype. I think that all of these products are comparable, with nothing, in particular, that is an advantage or disadvantage.

Overall, Slack meets the needs that we have.

I would rate this solution as average, at five out of ten.

Overall, it is a good idea as it works better than most solutions out there.

The mobile function is horrible. 

Notifications rarely show up. Either messages will not send or they will send twice.

The mobile app needs improvement. It consistently misses notifications.

I use Slack to communicate mainly for content related tasks with clients as they find it easy and quick to keep track of all of the on-going projects. Most importantly, it helped me to communicate with other content writers whenever I have to work in a team for a particular content project.

Earlier, while we used to communicate through email, it was good but it became difficult to keep track of all the projects and keep ourselves updated with the latest changes. Since we started using Slack, we have been able to solve each other's problems and identify all of the loopholes within a reasonable timeline.

Slack is a powerpack bundle of features that help small or large organizations to handle teams and their tasks. Personally, I love the feature that gives you the ability to name a channel as per task and include/exclude members within that channel to eradicate all other disturbances.

According to my observation, a large size file sharing feature is what can be expected, which will centralize all activities within Slack and that can save a lot of time.

I would like to see the social sharing of blogs, announcements, or other news directly from the message corner. 

It's our organization's chatroom where workflows and information are passed. We use Slack for communication within teams.

Slack has been very useful in our organization for doing communications and passing on pieces of information.

I really liked the Slack bot and its integration with partners to make the work easy and with proper flow. We can create a group also.

• I think it's the best till now and the Slack team is doing well.
• It will be great if they can start using the offline mode chat. Once we are back online, it will float the messages again.

The product is stable, but you need an online connection.

This product has been doing well until now. 

We were using Google Hangouts before Slack.

The initial setup was very easy.

It was an in-house implementation and easy to set up.

You can have a free trial also for Slack, and its pricing depends on the features and team size you want to go with. The pricing is good, and it's worth it.

We were planning for Skype, Discord and Microsoft Teams.

We are using Slack for all office internal communications — to create polls, reminders, notifications for builds, etc.

Previously, we were using Skype and HipChat, but the issue was we had bad notifications systems, so that's why we shifted to Slack.

In my opinion, the integrations feature is the most powerful feature because some issues are of immediate priority and we want to get the notification promptly, and through the Jira plug-in, we are getting those.

I think the login feature needs to be improved most because I've been having an issue with logging in to the desktop app for more than six months, but still, it's not been resolved.

I use it every time. For professional and personal use. Their integration is a game changer, and the UX is really great.

• Process made easy
• Collaboration between teams increased
• Productivity is now largely increased: top.

• Integration with Phantombuster, Box, and many many more. 
• Now, teams can do much more and proactively with Slack.

• We can't improve the perfection. 
• The pricing is OK.
• The UX is wonderful.
• They could improve the calling quality.

We are able to manage various channels by different locations and subjects, and it integrates with Google Drive.

• Channels
• File sharing
• Works well on mobile

Notifications.

No stability issues, works perfectly.

I haven't notice any scalability issues.

Tried to find information about advance settings for notifications, but did not find what I was looking for.

We used Skype. We switched because our parent company uses Slack, and we had to adjust.

Pretty straightforward.

I am not dealing with pricing and licensing, so I cannot comment.

Initially I thought it cannot be better than Skype, but after working with it for a while I can definitely confirm it is a great tool for collaboration.

The valuable features are mainly group chat, calling, easy sharing of attachments, and pinning items. These might be basic features, but they make life much easier.

Communication with clients became easy. Different groups for different teams helped a lot in the planning and execution. Everyone stays updated with the progress without any ambiguity.

I believe they can improve upon ‘calling’, which was introduced recently.

I have been using this solution for more than a year.

There were not many issues with stability, but whenever they introduced a new update, the loading time went up.

There were no issues with scalability.

Technical support is good. They are pretty quick with responses and provide excellent support.

We were using Skype. We switched mainly because maintaining different client organizations is pretty easy on Slack.

Other reasons include the powerful search feature, rich messaging, a more customizable interface, chat functionality, and email notifications.

The setup was pretty simple and quick. The sign up form was easy and the complete onboarding process was quite smooth.

Slack is actually rewriting the rules on SaaS pricing. It’s free for basic use and offers some awesome features at no cost at all. I will highly recommend Slack to other companies.

We didn’t look at other alternatives.

I am not sure if someone is looking to implement a product like Slack, but if someone is really looking for it, then it’s not that easy.

Slack took many months/years to get to this stage. More importantly, they focused on small and medium sized enterprises, which was their biggest market.