Blue Prism vs Jacada

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Blue Prism
Based on 123 reviews.
Jacada
Based on 1 review.
Overview
Information Not Available
Jacada is a software and services company which provides unified desktop and process optimization products for customer service and support. The firm, founded by Gideon Hollander, was incorporated December 1990 in Israel as a limited liability company. The firm has headquarters in Atlanta, Georgia, and offices in the Americas, Europe, Middle East and Nordic regions. Jacada WorkSpace, introduced in September 2005, is a product for customer service representatives to provide a single point of access to applications and call center tools required to complete a customer interaction.
Sample Customers
Blue Prism
Coca-Cola, Walgreens, American Express, Royal Bank of Canada, Pfizer, Shop Direct, O2, Siemens, Ascension Healthcare, Jaguar Land Rover
Blue Prism Cloud
Cabot Credit Management, Hovis, Utilita
Jacada Intelligent Agent Engagement
Humana, Turk Telekom, Leumi Card
Popular Solutions
Top Industries
Financial Services Firm
19%
Computer Software Company
12%
Manufacturing Company
9%
Comms Service Provider
8%
No Data Available
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
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Customer Service
Review 1 of 30
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Technical Support
No Data Available
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