We performed a comparison between BMC TrueSight Operations Management, IBM SevOne Network Performance Management (NPM), and Nagios XI based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Zabbix, New Relic and others in Cloud Monitoring Software."The ability to pull hosts together to show what processes are running, so it can be used for change management."
"What I like best about BMC TrueSight Operations Management is that it allows you to do granular monitoring and improves VM load."
"The noise reduction for ticketing works much better than we have seen in a lot of other companies."
"Signature baselines, which have allowed us to fine tune many of our events and significantly reduce the number of events generated."
"Using the TrueSight platform we can monitor server performance and notify the customers using the integrated ticketing for events. We can let them know if there are any issues with a server, or application, or database."
"Its event management capabilities are very open and flexible. I haven't seen a use case scenario with a customer that we couldn't actually solve the problem for, so it's really good. There are some interesting things that happen in an enterprise network (things that people don't normally expect), and the event management product is very flexible. You can solve problems as far as your imagination can go with it."
"It is very helpful to be able to apply rule-based routing to alerts."
"The tool is flexible enough to be customized based on customer requirements."
"The SMP and the xStats, which is for flat file integration, are both useful for integrating the various metrics that the device provides to monitor the performance of those systems."
"Scalability. I have never had to worry about how to handle really big environments."
"The modules and the performance management reports that come with data insights are two of the most valuable features. I also find the reports for Wi-Fi, Netflow, LAN, and WAN for monitoring to be very good."
"The network data collection has been very flexible for us. It's been thorough in areas that were lacking. They have a team that I've worked with to add other pieces to it. So if it's missing something out of the box, they work with me to add it. I was able to collect that data. It's not perfect, but it's pretty thorough."
"The out of the box reports and workflows are pretty good and they meet our requirements well."
"The comprehensiveness of this solution's collection of network performance and flow data is one of the basics in the field for what it does. It meets all of our needs. So for all those areas, for the most straightforward collection capabilities, right up to NetFlow and even telemetry, it meets all those demands. Not only just basic or fundamental SNMP collection capability, but the product also supports what we need for the future with telemetry streaming. So it's very comprehensive."
"SevOne has rich API capabilities, giving us the flexibility to control what we collect and customize the collection, creation, and manipulation of now metrics as necessary."
"We've had great feedback from our customers about SevOne support. They're willing to set up a remote session upon request. You have to go through three tiers of support with most vendors, and they ask a lot of screening questions before they will do a remote session. You need to spend a lot of time before an engineer will host a remote session to look at your problematic system."
"Nagios is a custom API manager, and we can expose custom APIs for our integration. This is a great feature."
"It's a monitoring agent. It's designed to do one thing. Its most valuable feature is its monitoring."
"Nagios XI is a simple monitoring tool with performance management."
"It's great for monitoring IT services infrastructure."
"I can monitor a phone on a desk to very big servers of any company."
"The most valuable feature of Nagios XI is customization. We can customize based on our requirements. We can do modifications and implement a lot of scripts. Additionally, it is easy to use."
"The most valuable feature is the dashboard, where I can have a single screen that provides a summary for hundreds of servers."
"BPI: It allows defining peripherals to map business criticality for efficient monitoring, as required."
"The solution is overly complex."
"The solution could improve its price."
"The solution should improve predicting events and flaws in service. It also needs to improve integration with other systems."
"BMC TrueSight Operations Management could improve the reporting."
"In our company, we faced some issues with the solution’s application endpoint, IP, and the physical location of the transactions."
"Application performance management (APM) is an area with certain shortcomings in the solution that needs improvement. I"
"Specifically around application performance monitoring, BMC is definitely not the market leader. The Dynatraces, the New Relics and the like are more of the market leaders in that space. I would like to see them grow that space a little bit more aggressively. It has not really been their bread and butter."
"The UI for the end users could be improved and more flexible than it is now."
"Telemetry is hot these days, and IBM can improve SevOne's support for telemetry correction. Reporting is another feature that could be better. It provides the bare minimum functionality, which is good enough for most engineers, but the management isn't advanced. The new portal provides a much lighter view and better visualization, but the management is not so good."
"There are a lot of pain points. My main problem is that we don't have a high availability system. There are 20 peers. We're going to lose the end-of-life appliances that are old. If we lose a peer and it doesn't come back, we lose all that data. The reason we don't have high availability is because it's double the charge."
"The customizations are very hard. The person doing it has to be very good at analytics and has to be very good in all languages"
"I'm not really sure if this was the software's fault or a server issue, but a couple of years back the disks were failing on our SevOne physical server every month and the server would go down. The secondary server took over from the primary until the disk issue was resolved. That was annoying."
"The one area with room for improvement is probably administration. They added data insights to make a better user experience, but I'd like to see some improvements in the way the system's administered."
"When I started using it, I tried adding one of the BroadWorks application servers into SevOne... it created thousands and thousands of objects from that one application server and we immediately ran out of license... It would help, when new objects are discovered, if there were a way to categorize those objects and to pick the part of the object you need..."
"The reports are easy to configure but they are a bit outdated in terms of appearance and visualization."
"There are some tweaks and enhancements that I've already requested. One is to be able to make changes per device rather than as a global setting. That has to do with naming. It's minor."
"The Configuration Wizard needs improvement, because not all vendors are present."
"The way Nagios displays information isn't easy for a new user to understand. It's not intuitive enough. You need to read some tutorials or be trained to understand what it's displaying. Also, I think it needs more features to improve network visibility because there are some things you can't detect."
"I would like to see more customization in the network map because it is a bit tricky to use it."
"Technical support is an area that needs improvement. It is not available 24/7."
"We'd like to see more integration capabilities."
"The reporting structure could be more streamlined."
"It is really difficult to integrate Nagios XI with another system to generate logs and alert our management of failures in security infrastructure."
"It can be quite difficult to know which drivers and agents to use when setting up."
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