We performed a comparison between AppDynamics, BMC TrueSight Operations Management, and Savision Live Maps based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability.
"After a major incident, root cause analysis is conducted and, most of the time, we understand what caused the incident and how it can be prevented from happening again."
"It allows us to configure health rules so that we can, based on our own experience, determine when an application is behaving incorrectly."
"This solution not only provides answers but also provides sensor data. This allows us to quickly resolve issues that developers may take a long time to solve."
"I like how the AppDynamics dashboard portrays the information flows. When a task is executed, various flows between different applications and databases happen in the background. The dashboard is intuitive and helps visualize the connections, the directions of the flow, and the information related to these specific sessions."
"The flow map is very valuable to us. Before we installed APM, we had no idea how our application looked."
"What I like best about AppDynamics is that it's functional, particularly in APM in Java and .NET."
"In 2014 and 2015, AppDynamics was one of the best products on the market."
"The features that I like best are the dashboard and Business Journey."
"Intelligent solution with a proactive monitoring feature and consolidated dashboard that's stable and easy to scale."
"The major advantage of the product is estate management."
"The initial setup of BMC TrueSight Operations Management was easy."
"The most valuable features of BMC TrueSight Operations Management are the blackouts and event management."
"It is a stable solution."
"Its event management capabilities are very open and flexible. I haven't seen a use case scenario with a customer that we couldn't actually solve the problem for, so it's really good. There are some interesting things that happen in an enterprise network (things that people don't normally expect), and the event management product is very flexible. You can solve problems as far as your imagination can go with it."
"I like the event management part."
"The solution has a very good business event manager tool."
"This helps to centralize multiple monitoring solutions and streamline integration into ITSM."
"Regarding Search Guard functionality, there is room for improvement."
"The worst part is that the AppDynamics SaaS Environment has a lot of downtimes, and AppDynamics, despite our efforts, does not give us any feedback on these downtimes/incidents."
"The GUI can be overwhelming at first to a novice Dev or Ops support person, and the possible root causes of an issue do not bubble up to the first screen you see."
"AppDynamics lacks integration with cloud technology. It probably isn't a good fit for emerging enterprises because it's an on-premise solution, and many newer companies are moving to the cloud. AppDynamics' on-premise technology works reasonably well, but it doesn't have cloud features."
"The solution could be more user-friendly for diagnostic purposes. Anyone who is using the solution should be able to infer what that error is about, they should be able to troubleshoot it better."
"The solution could improve by covering more technologies. For example, it does support .NET Core applications. However, it could be a bit better."
"I’d like to see better out-of-the-box visual reporting so that we can roll this up to management."
"When you have high stress of visits I do not know if you are more stress because of the amount of visits or because you have to wait eternal 60 seconds to find out it things are going well or you already have mess."
"I would really like to see out-of-the-box support for monitoring uninterruptible power supplies."
"We have a unique use case because BMC typically sells this solution into enterprises that are deploying it within their IT, versus to a managed services provider like us where we're supporting thousands of customers. Multi-tenancy and the scalability have been challenges along the way, as we've grown... If anything could have gone better as we were ramping this up and adding a lot of volume to it, I would say it's the scalability. That would be one thing that could be improved."
"The dashboard and performance graphs should include a way to automatically schedule and export reports."
"The product must provide application or service monitoring features."
"I would like to see a little more out-of-the-box event correlation and expanded AIOps type capabilities. Where you can train your artificial intelligence operations to be able to memorize an issue once you encounter one scenario, so if you encounter that same problem, you can get to the root cause very quickly."
"Specifically around application performance monitoring, BMC is definitely not the market leader. The Dynatraces, the New Relics and the like are more of the market leaders in that space. I would like to see them grow that space a little bit more aggressively. It has not really been their bread and butter."
"One of the things that the TrueSight environment is missing is some of the HA abilities. The data collection server called the ISM doesn't really have the HA functionality or workload balancing. It was missing from the previous product as well. It's missing redundancy."
"It would be better if the initial setup and deployment were more straightforward."
"Perhaps more focus can be done on the CMDB portion and bi-directional communication to the ITSM system, but this is a small portion."
More BMC TrueSight Operations Management Pricing and Cost Advice →
Earn 20 points
