We performed a comparison between BMC TrueSight Operations Management, vRealize Network Insight, and Zabbix based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring."The tailoring of the knowledge modules has been particularly useful as I can streamline the agents to only report on critical events."
"Intelligent solution with a proactive monitoring feature and consolidated dashboard that's stable and easy to scale."
"It has provided us with a single location to host all events to be viewed/monitored by our NOC. This has greatly helped them to streamline their processes."
"The most valuable features of the solution are alert management, alert generation, and event management."
"The noise reduction for ticketing works much better than we have seen in a lot of other companies."
"It provides common administration, and a Single Sign-On Platform with RBAC, which eases the cross launch between multiple tools"
"It is breadth. It covers so many different technologies which can roll up into a single console."
"The solution's event management capabilities are fantastic. We do a best of breed. If, on the network side, they use a different tool, we pull all that data in so that we have a single console. It's kind of like the monitor of monitors. We're able to aggregate all the different types of data sets, whether it's log data, app data, OS data, infrastructure data, or network data. We're able to aggregate all those events and then correlate and be able to say we're having an event."
"The solution helps reduce time to value, increase performance, provide deep visibility, and easily manage networks."
"I like being able to see the flows coming in and out of the product. In terms of monitoring network flows, we use it to verify whether or not different servers/applications should be communicating with each other."
"It's user-friendly. It's similar to the GUI that most VMware products are moving to, and the consistency across those makes it easy to switch from one product to another. Also, the search bar at the top is plain text and it helps you, it guides you along with your search query, so that helps. The first day you're in there you can start building actual queries."
"The best feature of this application is its ability to capture everything within the same application, as well as capture all the traffic."
"It has definitely helped us to meet compliance rules by assuring that all traffic is going to where it's supposed to go. It can be used to report that you are in compliance, as well as helping you get into compliance."
"The initial setup was straightforward."
"It helps a lot because, until now, we didn't have the tools to figure out the micro level, VM-to-VM kind of traffic; that was not in the current environment. We could not figure out VM-to-VM communication from the other tools. This is the tool which gives us end-to-end transparency."
"We can see everything going on in NSX and get a good picture of our environment."
"The solution is stable."
"The most valuable features are the monitoring and the ease with which we can set it up at customer sites with our custom Zabbix proxy and tools."
"Every new asset placed in the environment can be automatically detected, predicting human failures."
"Zabbix is good for discovery."
"The integration capabilities and APIs are the best part."
"It is a great product. The SNMP protocol tracking feature is good. I really like how it tracks SNMP. The alerts are also great."
"Zabbix is scalable."
"Zabbix helps to save time."
"We have a unique use case because BMC typically sells this solution into enterprises that are deploying it within their IT, versus to a managed services provider like us where we're supporting thousands of customers. Multi-tenancy and the scalability have been challenges along the way, as we've grown... If anything could have gone better as we were ramping this up and adding a lot of volume to it, I would say it's the scalability. That would be one thing that could be improved."
"In a large company of our size, we need multiple people in our company trained. So, I have to take the training classes. Then, I have to go and train the rest of my organization. I would prefer to say to the other people on my team, "Go to this link and..." Or, "Here's a list of training sessions that you can go to which are online and that are free." I think it would help the adoption of their product in the marketplace, personally."
"The dashboard and performance graphs should include a way to automatically schedule and export reports."
"BMC TrueSight Operations Management could use some enhancements in the application visibility tools."
"BMC TrueSight Operations Management could improve the reporting."
"The solution could improve its price."
"Reporting would be an area for improvement in TrueSight... We have almost 800 customers today on TrueSight and just under 10,000 assets. We need to be able to give a customer some information. If the customer's product fails, they'll ask us, "Did it have a problem beforehand?" We have all those events and we know all the problems it had beforehand. We have to be able to give them access to that kind of reporting. That's an enhancement that we need."
"Application performance management (APM) is an area with certain shortcomings in the solution that needs improvement. I"
"I'd like to see better support for being able to search the hardware NetFlow data. It ingests fairly well, but you can't tell, in a lot of cases, what source the data came from. I'd like to see more support for picking specific sources. That way you could really make a compelling use case. There are also some difficulties where it can't exactly trace the path between source and destination but if you hit the reverse flow on the same search it shows the entire path."
"If it had some kind of plugins with vSphere, more effective plugins with Horizon View or other VMWare products, if it had interconnectivity, I think it would be more effective than it is today."
"There are some random glitches in the Web UI, but they are usually pretty cosmetic in nature. I don't really seem to use any browser other than Chrome with it. I also get some weird errors from time to time on the hardware NetFlow Collectors, where it doesn't sync data."
"I would like to see more reporting features, more dashboards."
"The IT infrastructure industry is expected to evolve towards a hybrid cloud model in the next five to ten years. In this model, most of the customer's resources reside on-premise within a private cloud setup, such as VMware. Another segment operates within public cloud environments like Azure and AWS, and a portion remains in traditional data centers. There should be seamless interoperability between public and private clouds. AWS and VMware need to work together to make it possible. Whether users interact with on-premise infrastructure or configure resources in the public cloud, the user experience must be seamless."
"If it were more application-aware, more descriptive; if it were able to determine the application that is actually doing the communication, that would be easier. More application information: which user or account it's accessing, is it accessing this application, doing these calls, if it is accessing a script, what script is it accessing. Things like that would provide deeper analytics so I can track what's going on. It would not just be, "These people shouldn't be talking," but who is actually doing these calls."
"While it's not exactly a feature, what normally happens when we are trying to look at the VM flow portion is - although Network Insight does have options to integrate a few physical switches into it - we can't really get an end-to-end flow of the network. We might be using a few switches that are not supported by Network Insight. That is where they can improve, in the support for more physical switches and network devices."
"When we talk about those micro-segmentation rules, there's an Export function. It is very macro-segmentation oriented instead. So if you choose an application, it will find the tiers within that application and say that it's communicating on, say, port 80 to a separate VLAN. There might be 200 machines in that other VLAN. You don't want to open port 80 at all of them. So we need a lot more granularity in those suggested firewall rules."
"To improve Zabbix, adding more features to support the monitoring of modern workloads like containers would be beneficial."
"If you want to use all of the features then you have to pay a licensing fee."
"The solution needs to add remote features."
"Zabbix can use better documentation and support for troubleshooting."
"Implementing Zabbix is difficult. I've deployed many solutions over the years, and Zabbix is the hardest to implement. You have to do some development to get it to work with IBM, Micro Focus, or HP products."
"I am having difficulties connecting it to Grafana, as well as some of the other plugins like Kibana."
"Even though it’s such a powerful monitoring system, it would be more helpful if it had a flexible UI."
"The reports are not great and should be improved."
More BMC TrueSight Operations Management Pricing and Cost Advice →
