We performed a comparison between AppDynamics, Broadcom DX Application Performance Management, and ITRS Geneos based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability.
"The AppDyniamics technical support is good. We haven't had any problems with them. They answer very quickly."
"This solution not only provides answers but also provides sensor data. This allows us to quickly resolve issues that developers may take a long time to solve."
"This solution is easy to use and very powerful, it is a complete tool for us."
"The most valuable feature of AppDynamics is Proactive Monitoring and Alerting."
"AppDynamics' best feature is automation - for example, when I add a note, it can understand the data automatically."
"AppDynamics' most valuable features are the response time of the business transaction modules, the ability to monitor multiple services, and testing and developing environments."
"Error analysis in the troubleshooting sections go straight to the point."
"AppDynamics provides us with detailed information about the performance of the underlying infrastructure, including servers, databases, and external services."
"It is very useful and helpful with the analysis of historical performance data."
"The triage can find the root cause for pent up issues."
"It helps us prioritize application performance issues. It has assisted triage where we can drill down and see where exactly the problem lies."
"The ability to accomplish the identification of the root cause of problems with applications in drill-down level by integrating the suite with tools for managing and monitoring."
"It has a random transaction trace which gives our customers the ability to look at how their transaction performs."
"CA APM is very scalable and used in a clustered environment because it supports more than its technical capacity."
"The features that I find most valuable are related to network monitoring."
"We understand for APM, it has the ability to drill down and do the end-to-end monitoring that we are looking for."
"The NetProbe carries over 100 samplers which are capable of monitoring hardware, OS, and the application layer."
"The ability to logically normalize data gathered from multiple types of sources via pre-built plugins is extremely powerful. This functionality, coupled with the ability to import custom data via the Toolkit plugin allows Geneos to be leveraged to monitor every system in the enterprise."
"I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option."
"It's also easy to implement. The implementation of Geneos is very easy and interesting. It's not complicated. It's very quick to implement. The installation is very easy. There are many topics about ITRS Geneos that explain more about the features of the function of Geneos."
"This tool allows one to analyse, integrate and customize as per the systems and allows you to set your own rules."
"The solution is used across the entire investment banking division, covering environments such as electronic trading, algo-trading, fixed income, FX, etc. It monitors that environment and enables a bank to significantly reduce down time. Although hard to measure, since implementation, we have probably seen some increased stability because of it and we have definitely seen teams a lot more aware of their environment. Consequently, we can be more proactive in challenging and improving previously undetected weaknesses."
"The solution's log monitoring and alerting mechanisms are very user-friendly and easy to plug and play."
"Ability to monitor logs for potential issues to prevent app outages before problems get a chance to arise. That's invaluable for our teams in a fast-paced trading environment."
"Needs more integration with applications suites, like Oracle Enterprise Server or BMC Remedy."
"One area for improvement is the MST model. It would be more helpful if it could be offered as a managed service provider model with more multi-tenancy and features."
"AppDynamics is a solution that requires extra learning and could be more user-friendly. Additionally, automated reports would helpful similar to have they have in Google Analytics."
"SQL statement monitoring"
"The price of the solution could improve."
"AppDynamics could benefit from greater integration with emerging technologies such as artificial intelligence and machine learning."
"The QA and test environment need improvement."
"The documentation and training material have room for improvement."
"We enountered stability issues. They were mitigated by performance tuning within infrastructure."
"The interface is getting a little old."
"Stability could actually be helped because it is a wrapper or an agent on our system. If we are having a bad day in production or if other resources are being utilized, then we will get get gaps in our monitoring system."
"Technical support needs to be more responsive and address support tickets more quickly."
"Very often, we use tools such as Kibana or Jaspersoft for dashboards and reporting on CA APM data because CA APM’s old interfaces do not reflect well in modern displays, compared to those new tools."
"In order for the tool to be successful, at least in our organization, it will need to have more self-serve features for implementation, instrumentation, and then modification of metric data from the APM."
"The reports are a key part of APM in my vision because it is through them that we manage to generate the evidence to direct the development team and operational support to address. However, we can not extract the information of the tool through reports. We have needed several times to use screen print screen, CTRL + C and CTRL + V."
"Technical support is slow to respond and also asks redundant questions."
"I would also like to see suggested guidelines to accomplish a monitoring task. The issue is that ITRS is so flexible that there is more than one way to complete a task, each with benefits and disadvantages."
"The ITA, the post-incident analytics, could be improved."
"Sometimes, if there is a lot of data coming onto the servers, we have observed a little bit of slowness on the gateway servers which are doing the ITRS dashboard monitoring."
"Mobile phone integration is probably not as rich as it could be."
"I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself."
"There is one drawback to using lightweight data collection: we lack the feature of observability based on time series, such as historical model data. This makes it difficult to view data in ITRS. ITRS needs to improve this feature."
"Data visualization – real time and historical – is a weakness."
"It needs to be easier to configure, especially with the JMX plugins."
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