We performed a comparison between Appian, Bizagi, and IBM Case Foundation based on real PeerSpot user reviews.
Find out what your peers are saying about Camunda, Apache, Pega and others in Business Process Management (BPM)."Technical support is quite responsive."
"It has good integrations. We were looking for out-of-the-box integration with both on-prem and publicly accessible data sources. We needed integration with the cloud, OData, our REST API feed, and then on-prem passthrough to go to a SQL database or on-prem APIs through Azure local deployment, etc."
"It is really simple to create a new app, and I like the data-centric aspect of the BPM tool."
"Since implementing we have had a faster time to solution, with fewer resources needed."
"The technical support is excellent."
"Another advantage of this tool is its reports and records. You can maintain dashboards, layouts. If you with a Java solution, it takes six months time. If you use this tool, you can finish in one or one and a half months' time."
"The process models provide self-documenting systems."
"Appian's most valuable features are the quick time it takes to develop for the market. It's easy and faster than other BPM solutions."
"The solution offers a free version of their product."
"I like the business process management engine. It's very detailed, and you can probably map any of the corporate workflow processes you come across in it compared to some of the other solutions out there. I can probably say that it has very good support to work in tandem with other RP solutions in the market. The software is still very user-friendly and integral, and they have pretty good online resources. The automation feature is pretty good, so is the integration feature."
"The product allowed users to connect with flow chart elements with ease."
"Your team can work on it having basic training about databases and BPM modeling."
"The user logic is very easy to understand, even for people who are not engineers nor developers."
"BPMN 2.0 compliance, while you model the processes, the system can detect your notation errors."
"Bizagi is a very useful tool because it does not require you to program. The user logic is very easy to understand even for people who are not engineers or developers."
"The main feature of Bizagi is the speed to which we can automate processes and how we can modify them without a strong impact on the end users."
"Flexible and the ability to divide search screens, and to search for documents. The ECM feature inside the system is great."
"The content management is great."
"A valuable feature includes seamless integration with the document management system, along with robust capabilities in analytics and reporting."
"The most valuable feature is the content manager part of the file as it is very stable, robust, and reliable."
"The most valuable features are those involving decision making, analysis, and anything related to event documents because those processes are related to content as well."
"It's very easy."
"The most valuable feature is its stability, which is why we are using it."
"It provides us the capability of producing business processes for documents that are launched immediately when a document comes into the repository."
"It is also not easy to learn. Training tutorials could be improved."
"The reporting is not as good as in similar products. They could also improve the dashboards."
"The graphical user interface could be easier to use. It should be simplified."
"The biggest areas of improvement would be in facilitating team development, DevOps, and integration with typical tools used in enterprise development (Jenkins, Subversion, etc.)"
"Form creation and SAIL proprietary language still basically require programming. The claim a BA type can do everything is hogwash."
"Something I would like to see improved is an SQL database connection."
"We'd like improved functionality for testing new devices."
"Sometimes, clients expect us to implement ERP using Appian, which is very complicated. In such cases, I don't believe that Appian is a good tool for that."
"Its performance needs to be improved. The main thing is that it is limited, especially in terms of the response times. When the processes become a bit large, it is very awkward to work with the Bizagi modeler. When you have already modeled but start to rearrange, it is quite a bit of an effort to change the stuff. When you rearrange lanes or have new structures, it goes rather squiggly up and down and so on, which could be improved. The visual outputs of the DIREPs of the process models are pixelated and have a bad image quality. It is a PNG or JPEG, and you cannot export it as a PDF. When you have rather large processes, you should be able to arrange them hierarchically. Currently, it is not supported. If you use sub-processes and inflate a process, suddenly the arrangement is totally different, and although you know the process, you have to look where is it now. You need a good understanding of the levels of your processes before you start in Bizagi. It can have automatic support for optimal presentation. In BPM, you should have it from the top left to the bottom right. However, in most cases, people don't know how they should arrange it. Therefore, it would be nice to have a suggestion system for different arrangements to be able to better present the process."
"Difficult to export in formats other than PDF."
"The solution is a bit heavy on resources and has slowed down my computer."
"It is difficult to drive ROI on types of processes involving complex business rules."
"The product must make automation easier."
"It needs an easier setup for the Bizagi Engine."
"One of the features which could be improved is machine learning. Even though this product has been working on this topic, we can see that it still requires improvement."
"It needs some better notation functionality."
"The service as it currently stands is out-of-date and lacks flexibility."
"The cloud version could use more stability."
"There is a need for more open and flexible integration capabilities, allowing seamless collaboration with a broader spectrum of business process management solutions, beyond the confines of IBM's document management offerings."
"The place of improvement is merging or combining all of the workflow functionality into one seamless tool. Now, there are multiple installations that are different. Case Foundation, before you can put Case Manager and you've got IBM BPM, and the roadmap is there to merge them altogether. But that's the struggle at the moment, it's having multiple installations and disparate workflow applications."
"IBM needs to update the user interfaces of all its products to make them more intuitive and accessible to beginners. Compared to Microsoft products, IBM solutions are less user-friendly. IBM programs are hard to master. It's a problem in my region because it's hard to find IT staff who can work with IBM."
"The interface needs to be more user-friendly."
"Once a workflow is launched then it stays static forever, which is a problem because if there is a change in the business then you cannot change the workflow."
"There are some features that could be enhanced like the document viewer"
