We performed a comparison between Comindware Tracker, IBM BPM, and IBM Case Foundation based on real PeerSpot user reviews.
Find out what your peers are saying about Camunda, Apache, Pega and others in Business Process Management (BPM)."The ability to access Comindware Tracker from mobile has been greatly valuable to our organization. We are often out of office and this can create timeframe and task management issues. Being able to access tasks and time tracking while on the move is a great asset."
"I love this software because this software helps me to increase team productivity day-by-day."
"The clean interface, prioritization, and private task lists aren't present in other solutions."
"It is perhaps the most user-friendly web forms automation software. At least, I did not find anything better while testing several others similar to it."
"The configurable dashboard analytics and reporting capabilities ensure timely decision making."
"The feature I have found most valuable is the easy synchronization with other tools."
"The workflow tracker helps us to track our staff's workflow. It helps us to improve the productivity of our team."
"This solution can be useful for tracking the different stages of projects and the people working on them."
"The solution has helped us automate business processes."
"We use the solution to develop and deliver products."
"Stability-wise, I rate the solution a ten out of ten."
"One thing that I love about them is that they make it easier to integrate with other systems, especially with the use of smaller files."
"I rate the technical support a ten out of ten...The product's installation was easy."
"I would say that I like its GUI designer the best."
"One of the reasons for adopting this solution ten years ago was its ease of use. It had a lot of off-the-shelf functionality, and it did not need to be developed specifically for the project that we were implementing. That was the main reason for adopting it in the beginning."
"This solution has always been lacking in the user interface (UI), it needed to be improved a lot. However, from the acquisition of Spark UI, the UI is much better. Overall the solution is robust and has the ability to integrate with any product for complex workflows."
"It is easy to set up workflows that notify the user depending on certain events."
"The most valuable features are those involving decision making, analysis, and anything related to event documents because those processes are related to content as well."
"The most valuable feature is the content manager part of the file as it is very stable, robust, and reliable."
"Case Foundation provides a strong security boost."
"Flexible and the ability to divide search screens, and to search for documents. The ECM feature inside the system is great."
"A valuable feature includes seamless integration with the document management system, along with robust capabilities in analytics and reporting."
"The solution is scalable."
"It provides us the capability of producing business processes for documents that are launched immediately when a document comes into the repository."
"The initial setup seemed a bit complex, and there is no great documentation."
"Figuring out how to integrate defined teams or groups into this system is difficult, and there are no contextual menus."
"The OpenAPI is good, but it is not enough. It lacks out-of-box integrations with popular web services."
"If your organization has only a few team members then this tool is not suitable."
"I would like them to offer a one-time payment plan that one can choose."
"It would be wonderful to have newer version releases more frequently, but it is quite a minor con."
"The initial setup can be quite slow and finicky."
"This solution lacks API integration with some popular websites."
"The coaches and the user interface are the areas that can be improved a lot. It is good in terms of data processing, but the UI, scripting, and coaches are not very user-friendly and developer-friendly. Performance is always an issue. The scripting and the pattern that it uses are very tedious for new developers to understand, and it takes time to master it in depth. When comparing IBM BPM with IBM APN, a lot of things are provided out of the box in IBM APN. We don't have to write code or a Java connector to make a functionality work. It would be very helpful and time-saving for developers if IBM BPM is improved in this area to provide many functionalities or drag-and-drop options so that the developers don't have to write the code."
"The initial setup was complex."
"The initial setup was complex. It is not always easy to launch a new platform and it needed better coordination with IBM."
"Initial setup is very complex. Too many steps need to be done at the database and server levels, and complex configurations. From what I see, a lot of these steps can be and should be automated."
"We have had to use Mule as an alternative integration tool because it is more flexible than IBM BPM."
"I would like it more documentation during the design phase."
"Could increase vulnerability and security patches to make it more robust."
"There needs to be better documentation for IBM BPM in a central place. There is not any standard documentation for each component available and has been a barrier for developers."
"There is a need for more open and flexible integration capabilities, allowing seamless collaboration with a broader spectrum of business process management solutions, beyond the confines of IBM's document management offerings."
"The cloud version could use more stability."
"The solution can be quite expensive."
"The place of improvement is merging or combining all of the workflow functionality into one seamless tool. Now, there are multiple installations that are different. Case Foundation, before you can put Case Manager and you've got IBM BPM, and the roadmap is there to merge them altogether. But that's the struggle at the moment, it's having multiple installations and disparate workflow applications."
"The service as it currently stands is out-of-date and lacks flexibility."
"The interface needs to be more user-friendly."
"Comparing the solution with other interfaces, IBM BPM is much better than Case Foundation. They need to make this solution's interface more user-friendly."
"90% of the feedback we receive states that the UI is not very user-friendly."
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