We performed a comparison between Alibaba Cloud, Google Firebase, and Microsoft Azure based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Amazon Web Services (AWS), Oracle and others in Infrastructure as a Service Clouds (IaaS)."The cost of hosting the solution is very reasonable. It's quite inexpensive."
"ECS is the most valuable feature of the solution."
"We use the solution to run VMs."
"Flexibility and costs were probably the most important thing for us. The cost was one of the big factors for choosing Alibaba Cloud relative to other cloud solutions, especially in Asia"
"Alibaba support is responsive. When we create tickets in the Alibaba portal, they usually respond online or call me in five minutes."
"Alibaba Cloud allows for easy setup of mirror sites and backup servers, ensuring data redundancy and high availability."
"It is a scalable product. So, scaling up or scaling down is possible."
"Feature-wise, it provides many features. ECS, VM, SP, bucket object storage, and databases are the most valuable."
"I love Firebase's notifications, crash analytics, and bug tracking. It gives you detailed reporting about app usage and users."
"It is a very stable solution."
"If there's data added to the solution, there's a good record of it so it's easy to track everything."
"Google Firebase is one I like a lot because it gives us a little bit more power and accessibility when it comes to publishing apps a lot quicker and for the needs that we have."
"The Realtime Database feature is the most important for us since we are able to see changes in the database the moment they are happening."
"The most valuable features of Google Firebase have been Analytics, Remote Config, and Crashlytics. Additionally, a lot of companies have used push notifications which is important. There is little maintenance required."
"The solution is stable."
"The product is easy to use."
"The tool's most valuable features are SQL servers and Managed Instance databases."
"The Azure Portal has an advantage in terms of UX making buying resources or downgrading is really easier to understand. AWS has micro, smaller functionalities whereas Azure has more end-to-end focus which makes it easier saving you time and money."
"The solution has given us more agility, scalability and opportunity to optimize the cost."
"With Microsoft Azure, we have a platform that lets us easily deploy applications to the cloud."
"I think the single sign-on functionality and the ease with which you can deposit things on the cloud have been valuable. Azure has very robust security functionalities and authentication features, which come with mobility, along with backup and credential checks."
"The most valuable feature of this solution is the integration between all of the components in Azure."
"It's easy to use, and it's scalable. If we want to grow our product more, we can do it."
"The tool's most valuable aspect is the account management side. This involves tasks such as assigning credentials to different individuals, managing user accounts, and implementing Privileged Access Management."
"I think that sometimes the customer service for Alibaba Cloud is inefficient.... Sometimes it's hard to reach out to them."
"The user experience must be improved."
"From the improvement point of view, there are lots of issues that we are facing. In all the areas, it seems like it is not mature. For example, a customer wants to provision some VM that has many configurations. If I want to show the price to the customer, it is very challenging. The SDK that Alibaba has provided is very limited. We can have the pricing for VM, but we cannot have pricing for RDS databases or some other services. This is a big concern area for us. They should put more effort into the SDKs or APIs that they provide, for example, pricing APIs or pricing SDK. They do not provide support for most of the services they provide. For example, if I want to get the price of MongoDB, that SDK is not available from Alibaba. Similarly, robust API support is required for S3, which is OSS or Object Storage, so that we can read the data in a faster manner, for example, in chunks. We have raised many issues with the Alibaba support team, and they have been fixing the issues after we report them."
"A big area for improvement in Alibaba Cloud is its support. Another area for improvement in Alibaba Cloud is SDK-based service because sometimes, the SDKs don't work correctly. Support for API-based services also needs improvement in Alibaba Cloud because, at the moment, it's not that stable."
"The majority of the tools and processes, in general, have a lot of room for improvement."
"Alibaba Cloud has some problems related to latency and connection issues. If you go for a cloud solution provider, you will need to access the Internet, which may result in latency and bandwidth issues, leading to slowness in operations."
"Alibaba Cloud needs to increase availability in Thailand."
"It is not robust."
"The notifications must be made a little bit better."
"The solution's notification system could be much better."
"Their technical support needs to be enhanced with more support for customers."
"I rate the support from Google Firebase a four out of five."
"Firebase uses JSON, and the storage format is very different to that of SQL. This does not allow for easy migrations."
"Integrations and extensions offered by the product are quite limited presently."
"There's always room for improvement in every product, and the major improvement that's needed in Google Firebase is its simplification, particularly for unsavvy users or non-technical users. If you're not tech-savvy, it would be very difficult for you to use the functions of the solution and understand its security rules. If you want even non-technical people to find it easy to use Google Firebase, it should be simplified because the difference between screen-derived management and code-derived management isn't complex, so simplification wouldn't be an issue."
"Google Firebase could improve the ability to create our own reports, other than what's available on the dashboard. For example, if we want to customize the report or export the data, this is a large task."
"The solution could use mutual segmentation for servers. It would be ideal if you could constitute something like five or 15 groups among the groups of different computers inside Azure."
"The solution is too expensive."
"It can be cheaper, which might simplify things a bit."
"The cost management and billing section features could be improved."
"The solution's email hosting pricing could be improved."
"Microsoft Azure needs to be simplified to make it better understood for users."
"The alerts management should be improved. Alerts management is very complicated to configure. You have to go through a lot of tests and config action groups to set up those things. It is very complicated, and it can be simplified."
"The pricing criteria can be improved with broken-down terms that can be understood easily."
