Clients have been drawn to ARCON Privileged Access Management mainly because of its competitive pricing compared to BeyondTrust.

I have used CyberArk before. CyberArk is the most famous PAM solution. Also, it is a very costly solution.

We did a few POC, proof of concept. One was with Centrify and also with another solution. When our POC was done, it was clear that PAM was the best solution for us and I was happy with the result. We also heard from other companies that they were happy with this solution and word-of-mouth is also an important source. 

This is the first solution.

I have experience with several similar products across different organizations. These include SIEM solutions, as well as Micro Focus ArcSight and IBM QRadar.

This was the first solution we started using.

There was a previous solution, but it was not writing in the logs properly. It was writing the logs only for the Unix-based system, which is text-based. Those logs were available. However, Windows and other systems were not available in that previous system.

We did not have a previous solution. We evaluated some solutions and then started using ARCON. We found the potential was there in ARCON because it was supporting the applications which are only OS-based. That means, if you have Linux OS or Windows OS, it is supporting you. But from the application point of view, no one was supporting it, so that was a plus-point which contributed to ARCON being selected.

I don't recall the name of the product, but we switched because of a lot of performance issues. With that product, we used to get a lot of customer complaints as well as user complaints saying that they would be in the middle of some production activity and the performance would be very slow, causing the production activity to be delayed.

We started with ARCON because a few of our projects were using it and, when we were thinking in the direction of adopting a PAM solution, we got recommendations from the projects that we should consider it.

We were not using another solution prior to ARCON.

We did not use a previous access management tool. This product seems to appropriately meet our scope financially, as well as technically, which is why we went for it.

We did not have a previous solution.

We did not use any other solution.

No.

We did not have a previous solution. We were looking in the market for a product but we couldn't find one that met our requirements. ARCON provided a product that was able to meet the requirements and that's why we went with it.

We have never used a PAM solution before. ARCON is the first of its kind in our organization.

No previous solution was being used.

No previous solution, this is our first.