BMC FootPrints Service Core Previous Solutions

Carrie Wu
Sr. Systems Analyst at Port of Vancouver
We've examined the difference between ServiceNow and BMC FootPrints. We made the switch because our company has grown a lot over the past few years, so gradually we got more and more service desk tickets. We found it really hard to handle everything without a proper system in place. We couldn't handle the workload. After conducting some research we decided to use ITMS. That's the reason we switched to BMC. I feel confident in saying that BMC FootPrints Service Core is definitely one of the best products in the market. View full review »
IT System Administrator at a healthcare company with 1,001-5,000 employees
We looked for the problem and where there was inefficiency within the team or company-wide. We are looking into ServiceNow to replace the system. The team that is managing this system did a POC and they love it and we are going that way. I was not really part of the choosing of this system. View full review »
Find out what your peers are saying about BMC, ServiceNow, Atlassian and others in IT Service Management (ITSM). Updated: May 2020.
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