Cisco Wireless Implementation Team
PS
reviewer1486461
Technology Specialist at a consultancy with 1-10 employees
I pretty much deployed it myself. I try to keep it simple, I don't make things complex. It makes it easier for me to manage it. A couple of times in the past we've had some outside help. A lot of that just had to do with the installation of something because it comes down to timing. Being a very small department, I don't always have the time to be able to put this stuff together. So sometimes it's just helpful to get someone outside to help us out.
View full review »LM
Lorenzo Mata
Network Engineer at County of victoria
We handled the setup all in-house. We do have their tech support. At one point, we did get tech on the phone and were working with them. It basically came down to firmware. The one they shipped us could not downgrade its firmware to the firmware we were running on. There was no good way to make it upload the config from an older firmware. They wanted the same firmware restorations. That was kind of a pain, however, we just ended up manually going through and resetting everything, which was not too terrible.
View full review »We have a team of people certified in Cisco and Huawei, and we directly engage with Cisco. We eliminate other vendors, which has two benefits. One benefit is the knowledge from Cisco, and the second benefit is that it eliminates the cost of the support. When any vendor comes to your site and offers services, they charge 10% to 20% of the SLA cost.
Cisco gave us a contract team, and we directly engaged with Cisco for installation and integration. We have support at levels one, two, and three. At level four, when there is a hardware failure, we go to Cisco and open an RMA. Cisco then sends us a new product that we install personally. We don't need any vendor support.
Their maintenance is done quarterly. The hardware support team uninstalls our APs on off days, cleans them up, loads the required things, and then reinstalls them. If they find any defect in the physical box, they just open an RMA. Cisco then gives us a new product, and we install the product.
There are two people who work on the controller and access points. Customer enrollment is handled by the desktop support team, which is a 30 people team. Out of them, 10 to 15 people take care of user access. The core team has only two network guys.
The other part is the hardware support team, and for the whole bank, there are 30 to 40 people for any kind of hardware support. Any person is available to replace the AP. It is just a few-minute job. They just plug out the cable, do the installation. When APs come on the network, they directly go to the controller, and the controller updates their software and pushes the configuration. It is an easy task.
View full review »Buyer's Guide
Cisco Wireless
May 2024
Learn what your peers think about Cisco Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
769,789 professionals have used our research since 2012.
My company did not just see the help of consultants but also engineers from Cisco to help us with the product's installation process and for all the tips for the deployment and the integration with the wireless controller.
The product's deployment phase was done with the help of my company's in-house personnel.
View full review »JM
Jhon Montoya
Engineer at Comunidad Cristiana Misioneros San Wenceslao
I contract a partner to help with implementation. If I have a big project, I contract the design.
As the first step, we contract the design. For the design, sometimes Cisco gives us the special engineers. However, in other cases, we contract the design. That design comes with a WiFi heat design. They have visual material.
The other step is to contract the solution with a partner. We send to the market an RFP, a request in order to have the best price in the market and the best partner in the market. The other step is to implement or to develop the project.
IT
Ibrahima Thioub
Technology Manager at International School Of Dakar
Yes, we implemented that through with vendor team. Their level of expertise is very good.
View full review »Our in-house team deployed the solution.
View full review »HH
Housni Hammoud
Coordinator of the IT Department at College Notre-Dame
For deployment and maintenance we had three technicians and we also had support from our consulting company. We actually changed consulting companies twice, and we used them mainly for making updates and changing the setups.
With the most recent consulting company, we unfortunately lost contact with them and didn't have the documentation to finish the job that they had started.
We set up the whole network, including the privileged network, wireless network, and security with firewalling.
View full review »DP
Danya Philip
Network Engineer at a healthcare company with 1,001-5,000 employees
The first time we implemented the solution, we did request vendor support.
View full review »The deployment process depends on the use case. To deploy the product, we can configure the physical wireless controller and add all APs one by one. The deployment is time-consuming. We have certified engineers to deploy the product. Two to five engineers are needed to deploy the solution. We do not face any issues in maintaining the product.
View full review »JR
reviewer1780668
Director of Technology at a individual & family service with 201-500 employees
I outsource some of the implementations and the planning stage can be the largest issue.
I do most of the maintenance of the solution, such as patching.
View full review »RR
Ravi Ramachandran
Senior Manager at a tech services company with 201-500 employees
We are system integrators and we do have our own team who design and implement wireless solution..
View full review »We've used both consultants and resellers when it comes to setting up the solution.
If our clients need assistance, we can help them set it up.
View full review »LT
Luis Adrián Acurio
Telecommunications Specialistde Telecomunicaciones at Telalca
It took me approximately three months to deploy the solution, but this involved going to different parts of Ecuador to fully implement it. The deployment took two engineers to put the AP physically into place.
View full review »MG
MahmoudGhonem
Head Of Architecture Department at a university with 51-200 employees
We implemented with a Cisco partner. They were experts. They did all they were supposed to do and it was active within the time as planned.
View full review »RK
reviewer1650075
Operations Manager at a computer software company with 5,001-10,000 employees
We did the implementation of the solution ourselves.
We have approximately 10 engineers and managers that do the implementation and maintenance.
View full review »The implementation and maintenance are done by our five-person technical team.
View full review »AD
reviewer1447938
Chief of Systems at a mining and metals company with 5,001-10,000 employees
We did not have any problem with the implementation of the solution it is straightforward. It took approximately one week. We do implementation ourselves but sometimes we use an integrator. We have approximately three engineers doing the maintenance of the solution.
View full review »AL
Ali Liaqat
Executive at FFC
We were able to complete the installation ourselves.
View full review »FS
FawziSIYOUCEF
Senior Network Engineer at a tech services company with 11-50 employees
We are the wireless solution integrator, so we deploy the projects. We undertake the integration as well as convert the existing access points to conserve energy.
We implemented it in-house.
View full review »MN
MuhammadNaeem
Network & Information Security Engineer at a healthcare company with 1,001-5,000 employees
I can handle the initial setup myself using the GUI for the controller.
View full review »DT
דוד טל
CEO at Dinet Systems Ltd
I install this solution for my customers.
View full review »Implementation was done in-house.
View full review »VK
reviewer1289523
Network Engineer at a retailer with 10,001+ employees
We have a partner that helps us with the solution's deployment and maintenance. In general, we have three technicians that help with the solution but if we run into more complex situations we contact Oracle.
View full review »SA
Sintayehu Alemu
Director Of Information Communication Technology at Dire dawa University
We used Jimma University as a consultant and had a good experience with them.
View full review »SS
Shrijendra Shakya
C.T.O at Sastra Network Solution Inc. Pvt. Ltd.
The installation team was highly skilled and certified.
View full review »WK
Wojciech Kaczor
Board Member and Co-Owner at a comms service provider with 51-200 employees
As integrators, we can install the solution for our clients.
View full review »GG
reviewer1571142
Network Consultant at a comms service provider with 10,001+ employees
I am a consultant.
View full review »We implemented it in-house.
View full review »MR
reviewer1768326
It specialist
While we did have some access to information to help us, we mostly handled the implementation process on our own.
View full review »AA
reviewer1125813
IT Support Team Leader at a tech services company with 201-500 employees
One engineer can install the solution. We have two engineers for the support of the solution.
View full review »MC
Manoj Chitgopeker
Region Head - S1@Dimension Data India at a computer software company with 51-200 employees
We have four engineers and one administrator that can do the implementation and maintenance of the solution.
View full review »JO
JOHNOKUNADE
Network Support Engineer at Nigeria LNG Limited
We installed and deployed this solution ourselves.
View full review »MK
reviewer1380057
Solutions Architect at a computer software company with 201-500 employees
We are an integrator. We handle the implementation for our clients.
View full review »SS
Supattra Smithsirikajone
Senior Technical Consultant at a tech services company with 201-500 employees
The deployment time for these solutions is approximately two weeks.
We have less than five people to assist with deployment of these solutions.
View full review »Working as a solutions architect for an IT service provider I did the scoping and implementation for the client.
View full review »Both implementations were performed by a supplier team with support from an in-house team for integration into the local network. I would rate the expertise of the supplier team a solid 8/10.
View full review »NM
reviewer1162332
Owner at a tech services company with 51-200 employees
We are an integrator, and we implemented it ourselves.
View full review »ZO
reviewer1069050
Marketing Officer at a wholesaler/distributor with 1,001-5,000 employees
We had help from a Cisco reseller.
View full review »YS
reviewer938022
Lead Presales at a tech services company with 1-10 employees
We have two people that are required at a minimum to do the implementation and maintenance of the solution.
View full review »I am an consultant and I implement for our clients.
View full review »SP
reviewer1593852
ICT Infrastructure Architect at a energy/utilities company with 501-1,000 employees
We used an outsource partner.
View full review »It is done in-house.
View full review »A vendor(Xiamen WisDom Net), They have 3 CCIE engineers in routing and switches but not in Wi-Fi, They quickly improvee their Wi-Fi skills and even I improved a lot.
View full review »WW
Wesley Wang
DevOps System Engineer at Monash University
We handled the installion on our own.
View full review »CU
Can Unal
Professional Services Manager at DESTEK Bilgisayar ve İletisim Hizmetleri Tic. A.S.
I implemented myself.
View full review »I implement it myself. I work for a Cisco partner.
View full review »I implemented myself for multiple companies.
View full review »MP
reviewer1112427
Enterprise Architect at a tech services company with 501-1,000 employees
We don't need any consultants or implementors as we have sufficient in-house expertise. We can handle it ourselves.
View full review »PS
reviewer1439676
System Administrator at a manufacturing company with 10,001+ employees
I completed the installation myself.
We have a team of three to maintain this product.
View full review »It was a mixed schema; the case study and the initial implementation was made by a vendor, then, the tune up was made by us.
View full review »AR
reviewer1454613
VP of IT at a tech services company with 51-200 employees
Our in-house team is responsible for deployment and maintenance. The number of people required to deploy depends on the size of the installation.
View full review »MO
reviewer1307829
Technical Support Manager at a tech services company with 11-50 employees
The deployment can take one day if the network is small but if it is a larger network it could take a while longer. When we have issues with security the process becomes more complex, taking more time.
View full review »Buyer's Guide
Cisco Wireless
May 2024
Learn what your peers think about Cisco Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
769,789 professionals have used our research since 2012.