Cisco Wireless Review

The ability to group APs to specific VLANs gives us a lot of flexibility. The GUI needs work.

What is most valuable?

  • Scalability
  • Enterprise Wireless Mesh
  • Number of interfaces
  • High Performance Video

How has it helped my organization?

In our company we have employees spread across multiple floors which requires more APs than we originally have. This new WLAN Controller accommodates us very well. It also has the great feature of grouping APs to specific VLANs which gives us a lot of flexibility.

What needs improvement?

Overall i haven't had any major complaints. I have noticed though when grouping interfaces, sometimes if you need to delete a previously created interface group there can be glitches. The GUI can be improved on.

For how long have I used the solution?

This specific model (Cisco 5508 Wireless Controller ) - 1 year

Cisco WLAN controller in general - over 10 years

What was my experience with deployment of the solution?

No. The setup was pretty simple and straight forward.

What do I think about the stability of the solution?

None encountered.

What do I think about the scalability of the solution?

None encountered.

How are customer service and technical support?

Customer Service:

They do just fine.

Technical Support:

Very good. On the 2 occasions that I had to contact support I got immediate assistance and the reps were very knowledgeable and able to resolve my issues in little to no time.

Which solution did I use previously and why did I switch?

We have always used Cisco.

How was the initial setup?

The intial setup was very straight forward. Like most of Cisco devices the initial setup asks you some questions and you can select what you want to use as default or change. I did the preliminary setup then everything else from the GUI.

What about the implementation team?

Implementation was done in-house.

What was our ROI?

The increased productivity and low downtime from the wireless network is worth every cent spent. The different teams can roam the building while staying connected.....100%

What's my experience with pricing, setup cost, and licensing?

The initial set-up cost including the device was approximately $7500. There is no day-to-day cost besides the power it uses since the device just about maintains itself. Unless adding new APs or subnets to the wireless network there is no need to touch the controller really.

Which other solutions did I evaluate?

No, we stuck we Cisco since that's what we have been using all these years.

What other advice do I have?

No, we stuck we Cisco since that's what we have been using all these years.

**Disclosure: My company has a business relationship with this vendor other than being a customer: Cisco Partner
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