We performed a comparison between Appian and IBM BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Process Modeling enables creation of business process workflows. You can create complex business workflows in a visual manner, and it is also easy to debug/monitor."
"The initial setup was seamless. We didn't run into any hardships at all."
"There is no need to worry about vulnerabilities in the system, because Appian built a secure system."
"The initial setup is easy."
"Appian has many valuable features, the first being the ease of development—rapid development. Second, the process of learning the product and tool is faster when compared to its peers in the market. It's closer to low-code, and while it's still not very easy, it's more low-code than other products in the industry. Appian has a good user interface, a seamless model user interface, which comes without additional coding. It can also integrate with multiple systems."
"It has created executable requirements and speeds up the SDLC process greatly."
"Technical support is helpful."
"It's heavy on business processing in terms of logic, process workflows, and primarily on the process design modeler. Appian is really great at that. In terms of the full stack set from a low-code platform perspective, it's definitely an eye opener since it can be deployed via mobile app and on the web as well."
"The initial setup is straightforward and easy. I would give it a nine out of ten."
"The solution has helped us automate business processes."
"The case management and its integration with process design are good features."
"It is easy to take a requirement, put it in the code, and deploy it."
"It has an elaborated way to explore the IBM BPM processes."
"Everything is coupled together and comes as one solution."
"IBM BPM's most valuable features are its speed in implementing and providing any changes."
"This is one of the best tools to support the business and the way we work, and the numerous processes we need to implement."
"It has it's own built-in UI components and doesn't provide much flexibility to customize or extend those components."
"The ability of the interface to load automatic data is not great."
"If that had more DevOps capabilities, it would be an excellent product."
"Form creation and SAIL proprietary language still basically require programming. The claim a BA type can do everything is hogwash."
"Appian could include other applications that we could reuse for other customers, CRM for example."
"They should provide more flexibility so designers can create a more picture perfect device."
"The product’s pricing could be improved from the developers' perspective."
"The solution could use some more tutorials to help brand new users figure out how to use the product effectively."
"This is technology, and there's always room for improvement. It would be better to have a single solution. Trying to have an overview in terms of this solution brings together the concepts of BPM processes, customer journeys, and an automation part for KPIs. All of this working together and coming up with a single solution with privacy is more commercial than anything else."
"The debugging needs improvement. There is some confusion surrounding the debugging."
"Stability wavers. We have some opportunities for improvement in this space, especially as we approach our target volume of a million transactions a day. It is tough, because it is not necessarily the product. It is more around the platform and infrastructure to support it, so the connectivity to the database, web sessions, and reverse proxies in front of that."
"We would appreciate more user-friendly definitions of processes with a more user-friendly interface for documenting processes."
"I would like IBM to consider including AI-enabled process mining, robotic process automation, and very good OCR capabilities from the computer vision side."
"The constant switch between Eclipse and its web versions can be annoying and confusing."
"IBM BPM uses JavaScript as a programming language for the server-side. I don’t know why it’s not Java, as it’s more powerful and the JavaScript part is translated into Java anyway."
"The stability varies because it involves a lot of other components like databases, so sometimes if something goes wrong there, it can't recover from the fatal errors."
Appian is ranked 4th in Business Process Management (BPM) with 57 reviews while IBM BPM is ranked 5th in Business Process Management (BPM) with 105 reviews. Appian is rated 8.4, while IBM BPM is rated 7.8. The top reviewer of Appian writes "Low resource consumption, easy setup, and stable". On the other hand, the top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". Appian is most compared with Microsoft Power Apps, OutSystems, Camunda, ServiceNow and Bizagi, whereas IBM BPM is most compared with Camunda, Pega BPM, IBM Business Automation Workflow, Apache Airflow and AWS Step Functions. See our Appian vs. IBM BPM report.
See our list of best Business Process Management (BPM) vendors and best Process Automation vendors.
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