ARIS BPA vs OpenText Documentum comparison

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7,983 views|6,081 comparisons
89% willing to recommend
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4,307 views|3,163 comparisons
83% willing to recommend
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Executive Summary

We performed a comparison between ARIS BPA and OpenText Documentum based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, Camunda, Sparx Systems and others in Business Process Design.
To learn more, read our detailed Business Process Design Report (Updated: April 2024).
768,740 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It helps to maintain a single source of truth regarding the processes followed within an organization.""Collaboration and governance over enterprise artifacts.""From an architectural point of view, when you're looking at the business area, you can find all the information you have to use as an architect.""I like everything about ARIS BPA. I've used it for a long time and it's a fantastic tool. There is a list of things ARIS has that other solutions do not have.""you want to do modeling with the old notation form, ours was EPC, you can use the same object in the BPMN because the database is built in a way that you can use both things. So you only have to define it once, and if the notation form is BPMN and those kind of activities, you can use the same EPCs, so there is a connection between them.""ARIS has a good collaboration function. You create a portal where any authorized users can work on the models. There are simple flows for making and approving changes.""Process Modeling or Process Mapping/Documentation. This is the most comprehensive tool for capturing the process details. Any organization who wants to embark on a BPM journey, process mapping/documentation, lays the foundation for the BPM led implementation.""It has helped me get some ideas across more clearly to my colleagues.​"

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"Documentum is a highly scalable document management solution because it's built on a solid platform.""The stability is very good.""The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role.""The tool's most valuable feature is ACL, which helps to control the user groups that access the documents.""We like Documentum for its capacity and reliability.""OpenText Documentum's composition is good. It is convenient and straight out of the box.""It stands out for its impressive records management capabilities and the ability to handle an extensive volume of documents, even reaching into the billions.""It provides possibilities for us to save documents and supporting the business process while doing so."

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Cons
"​Training is one of the important aspects for process awareness. As soon as a process is rolled out, process training is required. If ARIS could generate output in PowerPoint, it would be great for business users.""I had this decentralization mission where I had some friendly fights with the consultants of Software AG. My opinion was the business department should be able to publish their processes and do all their evaluation stuff in ARCM themselves. It has to be a one stop shop. I want a one stop shop to go from ARIS BPM to ARIS ARCM, because having everything go through that would be an improvement due to the inputs that we made with Software AG. They will make it possible that the trigger sent from BPM to ARCM will start their object generation.""I would like the possibility to use real data. In other words, it can use this system to integrate with others that are operating directing with users like clients, employs, and others.""The user experience's usability (in general) should be improved as the tool is updated.""The workflow approval process could be represented better in the overviews.""We should have the ability to download ARIS EPCs to Visio.""I believe the solutions BPM tools are not very good and need improvements.""There is a lot of room for improvement. They need to increase the performance of the system flow. They need to support it more. ARIS Process Governance is still quite basic, and they are using an old BPM and process automation module."

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"We mostly use the Life Sciences package. That package is somewhat dated. There should be enhancements to the Life Science package and additional offerings to support pharma in particular.""The documentation often leaves customers feeling somewhat frustrated, as OpenText seems to expect customers to remind them constantly about the need for better documentation, as they don't provide clear guidance on their documentation practices.""The main issue is the software's performance when storing around 10 million or more documents. It becomes slow and needs improvement. Perhaps it's a cloud-related issue, but it needs to be addressed. It could be due to our S3 bucket or something else. Nevertheless, this is a significant challenge we're facing.""I would like to see performance improvements, especially regarding slow response times.""The user interface can be improved.""It should provide more tools to help clients upgrade solutions based on Webtop.""It's difficult to manage and customize Documentum.""Documentum is a very robust system. Everything can be improved, but at this time, I do not have anything in particular. If anything, they can put our software in their standard."

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Pricing and Cost Advice
  • "Prices are high. However, they are worth it if the organization utilizes the tool to its full potential."
  • "The tool is expensive."
  • "Pricing is a bit on the higher side."
  • "The pricing and licensing costs are available on their website. They will assign a relationship manager to assist if you show further interest in their products."
  • "It is well worth the investment in the enterprise."
  • "Negotiate. Price is high so make sure you’re getting the best deal."
  • "​It is on the higher side."
  • "ARIS Express​ is free."
  • More ARIS BPA Pricing and Cost Advice →

  • "It is quite an expensive product."
  • "It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."
  • "OpenText Documentum has announced a new licensing model, which could be more expensive."
  • "OpenText Documentum's pricing is good."
  • "The price is considered affordable now."
  • More OpenText Documentum Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most valuable features of ARIS BPA are its flexibility and reporting.
    Top Answer:ARIS has different licensing mechanisms for different modules, but they are perpetual licenses. So you pay once. It is a mid-range product in terms of licensing costs. So, it depends on what you want… more »
    Top Answer:I always miss an execution module that is better than the current one. The current one is called ARIS Process Governance, and it's mostly focused on setting up internal workloads for ARIS and the… more »
    Top Answer:It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad.
    Top Answer:The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role.
    Top Answer:One area for improvement in OpenText Documentum is its handling of outdated documents, especially technical ones. Currently, older files remain online and clutter storage, but a new feature to offline… more »
    Ranking
    4th
    Views
    7,983
    Comparisons
    6,081
    Reviews
    20
    Average Words per Review
    475
    Rating
    8.7
    Views
    4,307
    Comparisons
    3,163
    Reviews
    11
    Average Words per Review
    536
    Rating
    7.7
    Comparisons
    Also Known As
    ARIS, ARIS BPM
    Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform
    Learn More
    Overview

    ARIS is the market-leading solution for professional business process management and modeling. Whether you want to document the "as-is" state of your operations for quality or certification reasons or design the "to-be" in terms of continuous improvement in your transformation program, ARIS is the best choice for establishing a single source of truth regarding all process excellence topics in your organization. It is for any organization looking to digitally transform their business, increase operational excellence and customer experience and ensure compliance in execution. ARIS helps you to make the most out of your processes with Process Mining, Risk & Compliance Management, RPA and much more.

    What makes the difference?

    • The most comprehensive platform for process excellence in the market
    • Easy to use
    • Covers business & IT architecture from all angles
    • Full flexibility and >100 diagram types
    • Customer-driven development based on best practices
    • Strong partner ecosystem

    ARIS is the market-leading solution for any organization and ideally suited to digitally transform the organization, increase operational excellence and customer experience and ensure compliance in execution.

    OpenText Documentum organizes, preserves and makes information
    accessible, while ensuring it adheres to all privacy and security
    protocols. Documentum manages content across file stores and integrates
    with enterprise applications, including SAP, Salesforce and Microsoft,
    to help organizations conquer information management challenges.

    Documentum provides integrated support for the entire lifecycle of a
    wide range of content; beyond typical office documents to include CAD files, design
    templates, rich media, audio, video, instant messaging threads, blog
    posts, images and more.

    Sample Customers
    Tesco, Weifu, Airbus, Siemens, Proximus, Alicorp, Sekerbank, Bancor, Philips,Sky, Emirates NBD, Dubai Municipality, Suva, U.S. Army, Australia Post, Westfalen Weser Energie - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as the market leader for process excellence with more than 30 years of experience in the market, 10 million users worldwide, from 1 user companies to the Fortune 500.
    Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin
    Top Industries
    REVIEWERS
    Financial Services Firm28%
    Manufacturing Company13%
    Comms Service Provider13%
    Retailer5%
    VISITORS READING REVIEWS
    Financial Services Firm15%
    Government11%
    Computer Software Company11%
    Manufacturing Company10%
    REVIEWERS
    Financial Services Firm25%
    Manufacturing Company15%
    Energy/Utilities Company15%
    Non Profit10%
    VISITORS READING REVIEWS
    Financial Services Firm17%
    Computer Software Company12%
    Government11%
    Manufacturing Company9%
    Company Size
    REVIEWERS
    Small Business39%
    Midsize Enterprise8%
    Large Enterprise53%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise14%
    Large Enterprise70%
    REVIEWERS
    Small Business27%
    Large Enterprise73%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise13%
    Large Enterprise70%
    Buyer's Guide
    Business Process Design
    April 2024
    Find out what your peers are saying about Microsoft, Camunda, Sparx Systems and others in Business Process Design. Updated: April 2024.
    768,740 professionals have used our research since 2012.

    ARIS BPA is ranked 4th in Business Process Design with 64 reviews while OpenText Documentum is ranked 3rd in Enterprise Content Management with 26 reviews. ARIS BPA is rated 8.4, while OpenText Documentum is rated 7.8. The top reviewer of ARIS BPA writes "I can usually find an answer to my issue on ARIS Community". On the other hand, the top reviewer of OpenText Documentum writes "Saves time and increases an organization's productivity". ARIS BPA is most compared with SAP Signavio Process Manager, ADONIS, Sparx Systems Enterprise Architect, Camunda and Bizagi, whereas OpenText Documentum is most compared with OpenText Extended ECM, SharePoint, IBM FileNet, Hyland OnBase and Alfresco.

    We monitor all Business Process Design reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.