BMC Remedy Asset Management vs. ServiceNow

As of February 2019, BMC Remedy Asset Management is ranked 16th in IT Asset Management vs ServiceNow which is ranked 1st in IT Asset Management with 26 reviews. The top reviewer of ServiceNow writes "Discovery has reduced the time to build/deploy devices within our environment". BMC Remedy Asset Management is most compared with BMC Track-It!, Symphony SUMMIT IT Management Suite and ServiceNow. ServiceNow is most compared with BMC Helix Remedy, JIRA Service Desk and Zendesk.
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BMC Remedy Asset Management Logo
834 views|410 comparisons
ServiceNow Logo
73,574 views|24,690 comparisons
Most Helpful Review
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Find out what your peers are saying about ServiceNow, CA Technologies, BMC and others in IT Asset Management. Updated: January 2019.
316,051 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pricing and Cost Advice
Information Not Available
Initially, the licensing model ServiceNow came up with was very good. But now, from a licensing perspective, they are changing their model day by day. It is becoming a bit expensive for customers.Isn't pricing always too much? We really do chafe at the ITIL licensing. ITOM is also pretty expensive.ServiceNow is a leader and its pricing is quite good, quite competitive... Sometimes some plugins are not priced reasonably but, generally, the platform itself, its modules, are priced reasonably.ServiceNow pricing is an art, not a science. The deal depends on how commercially savvy you are, which does make it something that is quite difficult to get right. It is most definitely an opportunity area for ServiceNow to improve and have more visibility around pricing of the different products within the platform.It's sold as a less expensive solution, but it has to be highly modified. That's where you get into the cost.We know that ServiceNow is not cheap, it's more expensive than other solutions. But we are trying to increase our ability to handle tickets so that the cost per ticket is less.It has a higher cost compared to local/regional solutions.The first impact for the customer is that it is expensive, but do not forget that it is a solution that includes infrastructure; a single cost, easy to justify.

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Ranking
16th
out of 34 in IT Asset Management
Views
834
Comparisons
410
Reviews
0
Followers
195
Avg. Rating
N/A
1st
out of 34 in IT Asset Management
Views
73,574
Comparisons
24,690
Reviews
26
Followers
1,338
Avg. Rating
8.5
Top Comparisons
Compared 17% of the time.
Compared 6% of the time.
Compared 5% of the time.
Also Known As
Remedy Asset Management
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BMC
ServiceNow
Overview

BMC Remedy Asset Management 9 provides complete lifecycle management of your IT assets, from procurement to end-of-life, giving full visibility into ownership, deployment, state, context, and cost of ownership and operation.

Seamless integration with Remedy Service Management aligns ITAM to day-to-day business processes. Integration to the BMC Atrium CMDB enables IT assets to be managed from legacy hardware through to the public cloud and Internet of Things. BMC Remedy Asset Management combines financial, contractual, and IT data to provide complete visibility over your assets.

  • Asset costing: Track depreciation over time.
  • Compliance: Software licenses management helps you avoid audit costs.
  • Contract management: Proactively identify contract infringements and purchasing opportunities.
  • Asset tracking: Know where your assets are located, who’s using them, and how many there are.
  • Effective change: Make informed decisions about IT changes.

Now, with the ServiceNow System of Action, every employee, customer, and machine can make requests on a single cloud platform. Every department working on tasks can assign and prioritize, collaborate, get down to root cause issues, gain real-time insights, and drive to action. Your employees are energized, your service levels improve, and you realize game-changing economics. Work at lightspeed.(TM)

Offer
Learn more about BMC Remedy Asset Management
Learn more about ServiceNow
Sample Customers
Scripps NetworksAAA, AstraZeneca, Becton, Dickinson and Company, Broadcom, Christus Health, Epicor, Equinix, GE Capital, Intuit, KPMG, Loyola Marymount University, OshKosh, Quantas, RedHat, Royal Bank of Scotland, Swiss Re, U.S. Department of Energy, Safeway, Yale University, and Zillow
Top Industries
No Data Available
REVIEWERS
Financial Services Firm14%
Healthcare Company14%
Insurance Company11%
University10%
VISITORS READING REVIEWS
Financial Services Firm18%
University11%
Energy/Utilities Company8%
Pharma/Biotech Company7%
Company Size
No Data Available
REVIEWERS
Small Business13%
Midsize Enterprise11%
Large Enterprise76%
VISITORS READING REVIEWS
Small Business19%
Midsize Enterprise25%
Large Enterprise56%
Find out what your peers are saying about ServiceNow, CA Technologies, BMC and others in IT Asset Management. Updated: January 2019.
316,051 professionals have used our research since 2012.
We monitor all IT Asset Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

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