Compare BMC Remedy Asset Management vs. ServiceNow

BMC Remedy Asset Management is ranked 8th in IT Asset Management with 1 review while ServiceNow is ranked 1st in IT Asset Management with 20 reviews. BMC Remedy Asset Management is rated 8.0, while ServiceNow is rated 8.4. The top reviewer of BMC Remedy Asset Management writes "It provides visibility and more control". On the other hand, the top reviewer of ServiceNow writes "Discovery has reduced the time to build/deploy devices within our environment". BMC Remedy Asset Management is most compared with ServiceNow, BMC Track-It! and Symphony SUMMIT IT Management Suite, whereas ServiceNow is most compared with BMC Helix ITSM, Appian and Pega BPM.
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Most Helpful Review
Find out what your peers are saying about ServiceNow, Device42, BMC and others in IT Asset Management. Updated: March 2020.
407,242 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pricing and Cost Advice
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The license model is based on a number of fulfillers (active users who play some role within the ServiceNow functionality). Therefore, you can serve as many end-users as you want, without additional costs.Initially, the licensing model ServiceNow came up with was very good. But now, from a licensing perspective, they are changing their model day by day. It is becoming a bit expensive for customers.Isn't pricing always too much? We really do chafe at the ITIL licensing. ITOM is also pretty expensive.ServiceNow is a leader and its pricing is quite good, quite competitive... Sometimes some plugins are not priced reasonably but, generally, the platform itself, its modules, are priced reasonably.ServiceNow pricing is an art, not a science. The deal depends on how commercially savvy you are, which does make it something that is quite difficult to get right. It is most definitely an opportunity area for ServiceNow to improve and have more visibility around pricing of the different products within the platform.It's sold as a less expensive solution, but it has to be highly modified. That's where you get into the cost.We know that ServiceNow is not cheap, it's more expensive than other solutions. But we are trying to increase our ability to handle tickets so that the cost per ticket is less.

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407,242 professionals have used our research since 2012.
Ranking
8th
out of 37 in IT Asset Management
Views
557
Comparisons
421
Reviews
1
Average Words per Review
72
Avg. Rating
8.0
1st
out of 37 in IT Asset Management
Views
52,530
Comparisons
31,115
Reviews
20
Average Words per Review
623
Avg. Rating
8.3
Top Comparisons
Compared 21% of the time.
Compared 6% of the time.
Compared 5% of the time.
Also Known As
Remedy Asset Management
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BMC
ServiceNow
Overview

BMC Remedy Asset Management 9 provides complete lifecycle management of your IT assets, from procurement to end-of-life, giving full visibility into ownership, deployment, state, context, and cost of ownership and operation.

Seamless integration with Remedy Service Management aligns ITAM to day-to-day business processes. Integration to the BMC Atrium CMDB enables IT assets to be managed from legacy hardware through to the public cloud and Internet of Things. BMC Remedy Asset Management combines financial, contractual, and IT data to provide complete visibility over your assets.

  • Asset costing: Track depreciation over time.
  • Compliance: Software licenses management helps you avoid audit costs.
  • Contract management: Proactively identify contract infringements and purchasing opportunities.
  • Asset tracking: Know where your assets are located, who’s using them, and how many there are.
  • Effective change: Make informed decisions about IT changes.

Now, with the ServiceNow System of Action, every employee, customer, and machine can make requests on a single cloud platform. Every department working on tasks can assign and prioritize, collaborate, get down to root cause issues, gain real-time insights, and drive to action. Your employees are energized, your service levels improve, and you realize game-changing economics. Work at lightspeed.(TM)

Offer
Learn more about BMC Remedy Asset Management
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Sample Customers
Scripps NetworksAAA, AstraZeneca, Becton, Dickinson and Company, Broadcom, Christus Health, Epicor, Equinix, GE Capital, Intuit, KPMG, Loyola Marymount University, OshKosh, Quantas, RedHat, Royal Bank of Scotland, Swiss Re, U.S. Department of Energy, Safeway, Yale University, and Zillow
Top Industries
No Data Available
REVIEWERS
Healthcare Company14%
Financial Services Firm14%
Insurance Company10%
University9%
VISITORS READING REVIEWS
Software R&D Company40%
Comms Service Provider11%
Government8%
Financial Services Firm4%
Company Size
No Data Available
REVIEWERS
Small Business15%
Midsize Enterprise13%
Large Enterprise72%
VISITORS READING REVIEWS
Small Business22%
Midsize Enterprise7%
Large Enterprise71%
Find out what your peers are saying about ServiceNow, Device42, BMC and others in IT Asset Management. Updated: March 2020.
407,242 professionals have used our research since 2012.
We monitor all IT Asset Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.