Compare BMC TrueSight Operations Management vs. IBM Tivoli NetCool OMNIbus

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Top Review
Find out what your peers are saying about BMC TrueSight Operations Management vs. IBM Tivoli NetCool OMNIbus and other solutions. Updated: September 2021.
535,015 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization.""The solution has a very good business event manager tool.""I like the deep-dive detail and end-user metrics data. The synthetic monitor is the best one. The best point of the new one is that there's no need for configuration. You can inject the Java script and start to change major developments in the application. This is a good approach, and we received all the data using this.""The most valuable features are the rich reports, high performance, and the look and feel of the WebEx webpage are very good."

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"The monitoring is the solution's most valuable feature.""The most valuable feature is the event management capability.""It is customer-centric. Customers can access the event list from their location or desktop and view the event. There is no need to go and connect to any other server and run events to have a view of all the events happening in the environment. We get a good response from customers about this feature and the main architecture of NetCool. Its processing is very good. Deduplication and correlation functionalities are good in this solution as compared to other solutions. A big advantage of NetCool is that it also supports multi-layered protocols. We can receive multiple events from different protocols like UDP, HTTP, and those events can be captured in NetCool."

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Cons
"It's too complex, too many servers are required, there are too many different components in the solution, and a lot of agents are required.""The solution is overly complex.""I would like them to improve the deep-dive details, tracing, and data agents in this product. We have EUEM, an end-user experience monitoring appliance. This one's quicker than the current one, and reporting side and filtration side are very bad. There are many details we look at and explain what we receive information in the current one, but we cannot have historical data like we do with EUEM. We cannot have a powerful point to look for specific traffic from a specific application and a specific browser. We don't have it in the new one. The current BMC also needs to add the thing that control versions."

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"The cost of the product is quite high. They should work to adjust their pricing models.""The web portal and typical event controls are a little outdated.""Its integration could be better. They should provide an easier integration for all the monitoring stuff, and it will make things easier for us. Currently, there is a complexity in integrating it with a vendor application, and we have to use another tool to integrate it with a vendor application. To integrate some applications with NetCool, I need to install an IBM tool on top of it. It would be good if they can provide an API or any kind of interface that we can leverage while developing a new protocol interface or application. We should be able to use an API or interface with NetCool. Its GUI can also be better. As compared to other tools, it is not user friendly, and it is not easy to do stuff through GUI. Whenever we do anything on the GUI, it takes time. They need to focus on the GUI part, especially the dashboard. They should focus on how users can effectively drill down from one box to another. The visual appeal of the dashboard is as important as the data and functionality."

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Pricing and Cost Advice
"Consider scalability very carefully: how much you want to monitor and what components are very important. Then, depending on these two things, filter out unwanted metrics or attributes. If you do a good job at filtering the data, then your licensing costs will be manageable.""The price of BMC TrueSight Operations Management is very high. If there was more flexibility with the sizing of the licensing it would be helpful, especially during the pandemic. We have wanted to expend but the licensing cost is too high."

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"You have to have the right level of budget to afford this solution.""Its license cost is a little bit more than other solutions. Our customers expect a standard market price that is comparative to other products. For each and every NetCool OMNIbus component, we have to purchase a separate license. These components are not free with the product."

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Questions from the Community
Top Answer: The solution has a very good business event manager tool.
Top Answer: We haven't yet established what the final cost would be for licensing this solution, we're still working on that.
Top Answer: I think the solution is overly complex and requires a lot of resources.
Top Answer: It is customer-centric. Customers can access the event list from their location or desktop and view the event. There is no need to go and connect to any other server and run events to have a view of… more »
Top Answer: Its license cost is a little bit more than other solutions. Our customers expect a standard market price that is comparative to other products. For each and every NetCool OMNIbus component, we have to… more »
Top Answer: Its integration could be better. They should provide an easier integration for all the monitoring stuff, and it will make things easier for us. Currently, there is a complexity in integrating it with… more »
Ranking
2nd
out of 19 in Event Monitoring
Views
11,565
Comparisons
6,163
Reviews
1
Average Words per Review
1,935
Rating
8.0
5th
out of 19 in Event Monitoring
Views
2,782
Comparisons
1,489
Reviews
3
Average Words per Review
463
Rating
8.3
Comparisons
Also Known As
ProactiveNet, TrueSight Operations Management
Tivoli NetCool OMNIbus
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Overview

TrueSight Operations Management is a broad ITOM solution that delivers performance monitoring, event management, end user experience management, AIOps use cases and automated remediation and ticketing . It deploys machine learning and analytics to dynamically learn behavior, correlate, analyze, and prioritize event data so IT operations teams can predict, find and fix issues faster across complex, hybrid environments. TrueSight Operations Management provides a converged view of application and infrastructure performance across physical, virtual, multi-cloud and container environments. With visibility into web, mobile, and on-premises applications, TrueSight provides the insight IT operations needs to deliver high-quality digital services quickly and effectively enough to keep pace with business demands. TrueSight helps IT to ensure that the applications and services that drive the business continue to perform optimally by examining operational norms, automatically revealing abnormalities, measuring service impact, and proactively identifying risk.

Tivoli Netcool OMNIbus provides near real-time service assurance for business infrastructure, applications, servers, network devices and protocols, Internet protocols, storage and security devices.
Offer
Learn more about BMC TrueSight Operations Management
Learn more about IBM Tivoli NetCool OMNIbus
Sample Customers
Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
Consolidated Communications, €sterreichische Bundesbahnen (€BB), Capgemini
Top Industries
REVIEWERS
Comms Service Provider30%
Healthcare Company20%
Manufacturing Company20%
Government10%
VISITORS READING REVIEWS
Computer Software Company41%
Comms Service Provider16%
Financial Services Firm8%
Government7%
VISITORS READING REVIEWS
Financial Services Firm33%
Computer Software Company22%
Comms Service Provider15%
Retailer4%
Company Size
REVIEWERS
Small Business50%
Midsize Enterprise9%
Large Enterprise41%
VISITORS READING REVIEWS
Small Business8%
Midsize Enterprise2%
Large Enterprise90%
REVIEWERS
Small Business29%
Midsize Enterprise14%
Large Enterprise57%
Find out what your peers are saying about BMC TrueSight Operations Management vs. IBM Tivoli NetCool OMNIbus and other solutions. Updated: September 2021.
535,015 professionals have used our research since 2012.

BMC TrueSight Operations Management is ranked 2nd in Event Monitoring with 4 reviews while IBM Tivoli NetCool OMNIbus is ranked 5th in Event Monitoring with 3 reviews. BMC TrueSight Operations Management is rated 8.6, while IBM Tivoli NetCool OMNIbus is rated 8.4. The top reviewer of BMC TrueSight Operations Management writes "Monitors a mix of on-prem and cloud, and predictive alerts help maintain availability". On the other hand, the top reviewer of IBM Tivoli NetCool OMNIbus writes "It is customer-centric and has support for multi-layered protocols, but it needs better integration and GUI". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, Splunk, SolarWinds Server and Application Monitor and AppDynamics, whereas IBM Tivoli NetCool OMNIbus is most compared with BigPanda, IBM Tivoli NetCool Impact, ScienceLogic, SCOM and DX Spectrum. See our BMC TrueSight Operations Management vs. IBM Tivoli NetCool OMNIbus report.

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We monitor all Event Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.