We performed a comparison between Citrix ShareFile and OpenText Documentum based on real PeerSpot user reviews.
Find out what your peers are saying about Dropbox, Box, Microsoft and others in Content Collaboration Platforms."The solution is scalable."
"Easy to manage and fully secure."
"Citrix has a very good file auditing features and security features."
"ShareFile gives you all of the features of cloud providers, but in an on-premises solution."
"It's user-friendly for end users."
"The Enterprise Dropbox solution is highly integrated with Microsoft's Office 365 and Azure products."
"This provides us with a secure way of sending tax returns without having to use passwords."
"The solution would query the Active Directory, and if new accounts were identified, Citrix ShareFile would add them automatically."
"The product is tamper-proof and enables us to return to the document source, which is helpful in legal issues."
"We primarily use it for storing documents. We host a variety of documents in OpenText Documentum. This includes raw files, analyzed files, and documents in multiple formats."
"Documentum is a highly scalable document management solution because it's built on a solid platform."
"We like Documentum for its capacity and reliability."
"The most valuable feature is that it's a central repository for everything, whether it's videos, documents, Excel sheets, etc."
"It is a very secure system. It is reliable, and that is one of the reasons people manage their content within Documentum. It gives them the confidence that the content is accessible to the right people and not to the wrong people."
"The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role."
"It has reduced the amount of paper documents; reducing time and errors in the process."
"The configuration on the mobile devices is a little clunky, in terms of setting up the application."
"They should integrate the solution with more email services."
"The user interface is not very intuitive."
"DLP features are lacking and required because, especially with everyone working from home, security is now paramount when the data is on BYOD devices."
"My only issue with this solution is the cost, which should be improved."
"Everything they have should be integrated into one item."
"There are sometimes scalability issues after updates."
"Some of our customers are facing issues if they've deployed in hybrid mode."
"It should provide more tools to help clients upgrade solutions based on Webtop."
"OpenText Documentum has a lot of scope for improvement in terms of adding some AI integrations."
"We mostly use the Life Sciences package. That package is somewhat dated. There should be enhancements to the Life Science package and additional offerings to support pharma in particular."
"It's difficult to manage and customize Documentum."
"The biggest issue for us is the price of the product."
"The main issue is the software's performance when storing around 10 million or more documents. It becomes slow and needs improvement. Perhaps it's a cloud-related issue, but it needs to be addressed. It could be due to our S3 bucket or something else. Nevertheless, this is a significant challenge we're facing."
"An area that needs to improve is how to reduce storage space on the AWS site."
"It needs a better UI and it should also be cloud-ready. The UI has not changed in years."
Citrix ShareFile is ranked 9th in Content Collaboration Platforms with 11 reviews while OpenText Documentum is ranked 3rd in Enterprise Content Management with 26 reviews. Citrix ShareFile is rated 8.4, while OpenText Documentum is rated 7.8. The top reviewer of Citrix ShareFile writes "Flexible plans, stable, and scalable". On the other hand, the top reviewer of OpenText Documentum writes "Saves time and increases an organization's productivity". Citrix ShareFile is most compared with SharePoint, Dropbox, Microsoft OneDrive, Box and Office 365, whereas OpenText Documentum is most compared with OpenText Extended ECM, SharePoint, IBM FileNet, Hyland OnBase and Alfresco.
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