We performed a comparison between OpenText Documentum and SharePoint based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Content Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We primarily use it for storing documents. We host a variety of documents in OpenText Documentum. This includes raw files, analyzed files, and documents in multiple formats."
"The most valuable feature is that it's a central repository for everything, whether it's videos, documents, Excel sheets, etc."
"The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role."
"The product is tamper-proof and enables us to return to the document source, which is helpful in legal issues."
"Two things are excellent in Documentum. One is business process management. The other is its support for metadata."
"Documentum is a highly scalable document management solution because it's built on a solid platform."
"It is a very secure system. It is reliable, and that is one of the reasons people manage their content within Documentum. It gives them the confidence that the content is accessible to the right people and not to the wrong people."
"The storage of metadata content, workflows, and life cycles are the most valuable features of OpenText Documentum."
"SharePoint is already moving to cloud, if you are using SharePoint online, which is cloud-based technology, it is more accessible."
"Tech support tops off as excellent."
"It's stable. It's very widely used by companies. Also, the knowledge of the product has improved over the years, and by other companies that support it or are Microsoft SharePoint partners. So if there are problems, there's always a user or company that knows the information or can help you; even with very uncommon problems."
"Its most valuable feature is the document library."
"For any organization with more than one person in it, if they are trying to organize things to let people in the company know what others are doing, then this solution is good for them."
"The most valuable feature is the ability to easily build intranet sites for communicating within teams, storing documentation, product information, pricing policies, updates on product infrastructure, and other related news."
"Document flows, storage, and numbering take off the actions for checking and assigning the numbering and running around with approvals and pre-approvals."
"The ability to take Excel files and make them dynamic SharePoint lists with instant reporting capabilities has been a major benefit."
"The product needs to improve the way documents are logged together. I believe running it on the cloud or containerization will bring value to it. The tool's Time to Market and deployment cycle need to be improved. Finding suitable training materials for OpenText Documentum is also a bottleneck. If we can find the training modules easily, we can bring together people, give them quick training, and start working on the deployment. It can help with quick outputs."
"An area that needs to improve is how to reduce storage space on the AWS site."
"It's difficult to manage and customize Documentum."
"I would like to see performance improvements, especially regarding slow response times."
"Sometimes DocBroker cannot see the DocBase."
"The documentation often leaves customers feeling somewhat frustrated, as OpenText seems to expect customers to remind them constantly about the need for better documentation, as they don't provide clear guidance on their documentation practices."
"OpenText Documentum has a lot of scope for improvement in terms of adding some AI integrations."
"The biggest issue for us is the price of the product."
"Search can be improved a lot because we are always trying to compare it with Google Search. Beyond that, it would be helpful to tag the documents."
"Improve the user-friendliness."
"It does not integrate despite being part of the Microsoft family."
"The initial setup process is not intuitive."
"This solution would benefit from the implementation of enhanced online forms and template development capabilities."
"We'd like to be able to upload from MS Excel to deploy tasks and use drop-down lists to collect further information."
"Flexibility and extensibility, above everything, could be improved."
"No good process to import emails from several users into a single comprehensive SP repository."
OpenText Documentum is ranked 2nd in Enterprise Content Management with 26 reviews while SharePoint is ranked 1st in Enterprise Content Management with 146 reviews. OpenText Documentum is rated 7.8, while SharePoint is rated 7.8. The top reviewer of OpenText Documentum writes "Saves time and increases an organization's productivity". On the other hand, the top reviewer of SharePoint writes "Good integrations, helps with collaboration, and increases visibility". OpenText Documentum is most compared with OpenText Extended ECM, IBM FileNet, Hyland OnBase, Alfresco and OpenText Content Manager, whereas SharePoint is most compared with Citrix ShareFile, Microsoft OneDrive, Dropbox, WordPress and IBM FileNet. See our OpenText Documentum vs. SharePoint report.
See our list of best Enterprise Content Management vendors.
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