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Featured Review
Find out what your peers are saying about ForgeRock vs. Microsoft Identity Manager and other solutions. Updated: November 2021.
552,695 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The identity lifecycle support is definitely valuable because we are a complex organization, and there is a lot of onboarding, movement, and offboarding in our organization. We have 31,000 users, and there are a lot of users who are constantly onboarding, offboarding, and moving. So, we need to make sure that these activities are supported. In old times, we used to do everything manually. Everyone was onboarded, offboarded, or moved manually. So, from a business point of view and an economics point of view, identity lifecycle is most valuable. From a security point of view, access review is the most important feature for us.""The best feature in Omada Identity is that it enables us to implement standardized employee life cycle processes so that we don't have to create them ourselves. We can then use the standard workflows.""The most valuable aspect of the product is that it is Microsoft-based and it supports all Microsoft technology.""Our customers have benefited from Omada Identity automating the certification process. Most of our customers were using manual methods for user access certification. With Omada Identity, you can automate almost all of it, which means that certification now becomes on demand. You don't have to wait for two or three months to execute a certification timeframe. Instead, you can do certifications as often as you want.""The most valuable functionality of the solution for us is that when employees stop working for the municipality, they are automatically disabled in Active Directory. Omada controls that 100 percent. They are disabled for 30 days, and after that time Omada deletes the Active Directory account. The same type of thing happens when we employ a new person. Their information is automatically imported to Omada and they are equipped with the roles and rights so they can do their jobs.""Omada Identity Suite has a very powerful workflow engine. It is used for requesting access for approval to everything that's around Access Management and for re-certification purposes.""The Governance and self-service that can be set up so you can use them yourself to work in the system are the most valuable features. End users can be enabled to help themselves.""When we started with identity and access management, we cleaned up and skipped 500 accounts. Therefore, there are a lot of people who are still in our system. Using this tool, we have cleaned up a lot of accounts for ourselves as well as our partners and suppliers. So, we can manage everything now."

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"The solution integrates well and it is important for them to keep up with the current trends in the market quickly enough, and they have been doing a good job at it.""ForgeRock has CIAM, which other products didn't have, and they have DevOps ready.""The solution is very scalable. We have a lot of users that have been increasing over the years that we have been using it. We have approximately 20,000 users.""We create and define the permissions and configurations for the users.""Their access management solution, OpenAM, is most valuable because it meets the needs of a lot of users.""Even though we have very small business interests with them today, they see that we plan on growing drastically over the next two years. Therefore, we have excellent support and we are now at a point where we are not calling tech support. We pick up a phone and call the Account Manager and they'll get everything resolved for us. We don't have to queue along with everybody else and go through a long process.""I like the intelligent authentication feature."

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"It is a stable product. You will experience some issues with it, but it's a good product.""The most valuable and most interesting feature is the conditional access.""Very powerful synchronization tool."

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Cons
"When the re-certification process is launched that makes Omada very slow. There are performance issues in the current version.""What I would most like to see added to the product is role management, especially enterprise or business role management, and the processes around that.""The security permission inside Omada needs improvement. It's tricky to set up.""I would like to search on date fields, which is not possible now.""If you find an error and you need it fixed, you have to upgrade. It's not like they say, "Okay, we'll fix this problem for you." You have to upgrade. The last time we upgraded, because there was an error in a previous version, we had to pay 150,000 Danish Krone (about $24,000 at the time of this review) to upgrade our systems... That means that we have to pay to get errors fixed that Omada has made in programming the system. I hope they change this way of looking at things.""The backend is pretty good but the self-service request access screen, the GUI, needs improvement. It's an old-fashioned screen. Also, Omada has reports, but I wouldn't dare show them to the business because they look like they're from 1995. I know they are working on these things and that’s good, because they’re really needed.""Its flexibility is both a good thing and a bad thing. Because it is very flexible, it also becomes too complex. This is common for most of the products we evaluated. Its scalability should be better. It had a few scalability issues.""We are trying to use Omada's standards and to adapt our processes. But we have had some trouble with the bad documentation. This is something that they could improve on. It has not been possible for us to analyze some of the problems so far, based on the documentation. We always need consultants. The documentation should include some implementation hints and some guidelines for implementing the processes."

More Omada Identity Cons »

"I find that it's quite expensive for just an open-source system. Support is quite expensive.""Automatic Deployment needs improvement. it could be made easier.""The solution requires more simplified customization. However, part of the problem is my clients determining their own preferences. Technology can help and do many things, but you have to define your own policies to ensure that the solution or service works within those parameters. Helping customers understand their business and different processes is another issue not relating to the functionality of this solution.""It should be a little bit easier to implement. It is user-friendly, but there is always scope for improvement.""In an upcoming release, the solution could improve by limiting the need to do customizations.""It should have a better user interface. Its flexibility should also be improved. It is not about simplifying; it is more about flexibility. Each company has its own requirements, and ForgeRock can provide more flexibility in terms of the use of existing modules to implement features for the customers.""We're worried about the scaling. We're told it will be okay and there won't be issues, however, I'm not 100% convinced."

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"All actions require logging in to the server.""The information that is available for the Active Directory portal is segregated here and there.""The product could be more friendly for non-native English speakers. It would also be better if it were more intuitive and visually attractive."

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Pricing and Cost Advice
"The initial total cost of ownership to implement Omada Identity is not small. The TCO for the implementation is as high as any other solution. However, the cost of maintaining the solution is at par or lower than competitors, including adding more features or maintaining the system after the initial deployment or installation to make sure that they are available for users to use or extending the functionalities of those activities. Those maintenance costs are lower than other vendors, but the initial cost of getting the system installed is still high.""It's a fair price for the on-premises system. Compared with what we had before, it's much cheaper and we get all the modules in one. We tried to go with the cloud, but it was far too expensive.""From an on-prem point of view, the cost is quite transparent and reasonable. The direct cost is primarily for licenses and maintenance on licenses.""It is licensed per managed user per year.""There were a lot of administrator, partner, and supplier accounts for people who were no longer working for us but still in the system. So, we reduced the number of users no longer with the company, which saved us some money on licensing."

More Omada Identity Pricing and Cost Advice »

"The license is purchased annually per user. However, you can negotiate if you are signing for a longer period of time. When comparing this solution to others on the market it is priced fair, it is not at the top of the price range or at the bottom end.""We have multiple clients we are looking at right now. We are at a very small number, however, the idea and the goal is to grow. We are looking at about $100,000 and $50,000 a minimum a month cost. That'd be minimum maybe in a couple of years.""The pricing of the solution is fair but I do not have the full details.""It's a bit pricey and could be more competitive.""Its licensing is on a yearly basis, but it also depends on the contract that you have with the vendor. They have multiple types of contracts. There are additional costs to the standard licensing fees. If you need some of the features, you have to pay more.""Its price is comparable to other products in the market."

More ForgeRock Pricing and Cost Advice »

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Questions from the Community
Top Answer: The best feature in Omada Identity is that it enables us to implement standardized employee life cycle processes so that… more »
Top Answer: Because we are a partner and an IT service provider, we have a special licensing agreement because we are planning to… more »
Top Answer: We are trying to use Omada's standards and to adapt our processes. But we have had some trouble with the bad… more »
Top Answer: The solution is very scalable. We have a lot of users that have been increasing over the years that we have been using… more »
Top Answer: The pricing of the solution is fair but I do not have the full details.
Top Answer: In an upcoming release, the solution could improve by limiting the need to do customizations.
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Comparisons
Also Known As
Omada Identity Suite
ForgeRock Identity Platform, ForgeRock OpenIDM
MIM, Forefront Identity Manager, FIM, MS Identity Manager
Learn More
Omada
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Overview

Omada Identity delivers an end-to-end identity and access management solution with essential identity governance functionality for secure, compliant, and efficient administration of all users' access rights across on-premises or cloud-based systems. The solution provides configurable best practice processes that covers all identity and access related scenarios from providing an access risk overview, management of identities lifecycle, to automated enforcement of policies.

Open source provisioning solution for real-time user management life cycle automation.

Microsoft Identity Manager (MIM) builds on the identity and access management capabilities of Forefront Identity Manager. MIM helps you manage the users, credentials, policies, and access within your organization. Additionally, MIM adds a hybrid experience, privileged access management capabilities, and support for new platforms.

Offer
Learn more about Omada Identity
Learn more about ForgeRock
Learn more about Microsoft Identity Manager
Sample Customers
Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group
Geico, Thomson Reuters, Salesforce, McKesson, Trinet, SKY, BNP Paribas, Deloitte, Capgemini, North Western University
Dow Chemical Company (Dow), Whole Foods Market
Top Industries
REVIEWERS
Government44%
Computer Software Company22%
Mining And Metals Company11%
Financial Services Firm11%
VISITORS READING REVIEWS
Computer Software Company34%
Comms Service Provider12%
Government8%
Financial Services Firm6%
VISITORS READING REVIEWS
Computer Software Company30%
Comms Service Provider14%
Financial Services Firm9%
Government7%
VISITORS READING REVIEWS
Computer Software Company25%
Comms Service Provider17%
Government13%
Financial Services Firm6%
Company Size
REVIEWERS
Small Business23%
Midsize Enterprise8%
Large Enterprise69%
REVIEWERS
Small Business36%
Midsize Enterprise21%
Large Enterprise43%
REVIEWERS
Small Business44%
Large Enterprise56%
Find out what your peers are saying about ForgeRock vs. Microsoft Identity Manager and other solutions. Updated: November 2021.
552,695 professionals have used our research since 2012.

ForgeRock is ranked 3rd in Identity Management (IM) with 7 reviews while Microsoft Identity Manager is ranked 9th in Identity Management (IM) with 3 reviews. ForgeRock is rated 7.4, while Microsoft Identity Manager is rated 7.4. The top reviewer of ForgeRock writes "Good for multi-client setups and easy to implement but the scalability seems uncertain". On the other hand, the top reviewer of Microsoft Identity Manager writes "Any action requires logging into the server which creates delays; powerful synchronization tool". ForgeRock is most compared with SailPoint IdentityIQ, Azure Active Directory, Okta Workforce Identity, CyberArk Privileged Access Manager and PingID, whereas Microsoft Identity Manager is most compared with SailPoint IdentityIQ, SAP Identity Management, One Identity Manager, NetIQ Identity Manager and IBM Security Identity Governance and Intelligence. See our ForgeRock vs. Microsoft Identity Manager report.

See our list of best Identity Management (IM) vendors.

We monitor all Identity Management (IM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.