GoToMeeting vs Skype for Business comparison

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1,189 views|515 comparisons
86% willing to recommend
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2,839 views|1,073 comparisons
80% willing to recommend
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Executive Summary

We performed a comparison between GoToMeeting and Skype for Business based on real PeerSpot user reviews.

Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed GoToMeeting vs. Skype for Business Report (Updated: March 2024).
768,740 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Pricing is reasonable. It's not expensive. The pricing is one of the great selling points for the product.""GoToMeeting's security is very good. I've never known anybody to crash a GoToMeeting.""GoToMeeting's low latency is crucial because everybody is using VPN to connect to their PCs at work. The sound and video quality are solid, and the whiteboarding features were especially useful. The administrative side of it was fairly simple and intuitive to use.""GoToMeeting is very handy. It's good software. I would definitely recommend it.""Even for somebody who does not have a lot of experience, they can easily use it.""The key advantage of GoToMeeting is the ability to use it without installing anything.""It's easy to set up.""Screenshare is the most valuable feature as well as the number of meeting participants possible in a meeting. It also has good quality."

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"The solution is scalable and is capable of working on every appliance on every operating system.""Our employees use this solution for a communal space to collaborate for organizational decision making.""Scalability-wise, I rate the solution a nine out of ten...Stability-wise, I rate the solution a ten out of ten.""The solution is stable and scalable.""The most valuable feature of Skype for Business is that it has many other tools that you can be integrated with it. It makes the meetings more interactive.""Scalable communication tool that's easy to install. Even old people are using it, because of its ease of use.""We chose Skype for Business after other colleagues suggested that we give it a try. It has served us well.""The most valuable feature of Skype for Business is overall it is an okay solution."

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Cons
"It is not so stable.""I didn't like the fact that they tried to make their new version look like Zoom.""Sometimes we'll run into issues where firewall rules aren't set correctly and won't work.""The enrolment for a non-IT user should be easier. It should be simplified for non-IT users.""The product itself doesn't stand out against other options on the market.""Using GoToMeeting in a meeting-sized conference room is kind of a letdown. The camera is supposed to track the speaker and focus on that person so that they can be on the screen. That feature rarely worked. We tested it thoroughly, so maybe it was an issue with the size of the conference room. It may not be suitable for large conference rooms.""The solution could scale a bit easier if you need to add more people to meetings.""The solution could always be more secure."

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"I would like to see an updated user interface and layout even though no functionality is missing.""The solution requires deployment on a Microsoft server and its performance is heavy because it consumes too many resources from the RAM.""If one of the users has a poor internet connection, this failure will compromise the meeting, causing delays and distortions in the communications.""The technical support from Microsoft needs to be improved.""There might be some invitation issues with Skype for Business.""Make it user friendly.""Lacks a zoom-in feature for whoever is presenting.""We need a feature where you can virtually raise your hand to silently let the presenter know that you have a question."

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Pricing and Cost Advice
  • "Negotiate for discounts."
  • "It is a little expensive although now, with the competition from Zoom and other products, they have lowered their prices and it is better."
  • "GoToMeeting is a little bit expensive compared to other products."
  • More GoToMeeting Pricing and Cost Advice →

  • "We have been able to save money by moving our conferencing solution to Skype for Business Conferencing."
  • "We negotiated a fair price with Microsoft. It is definitely worthwhile to negotiate with them for the best price for your solution."
  • "The pricing is really good. It is quite affordable because it came with our Office 365. It is on a per-user license, which is nice. I quite like that they have made it very granular with all of their licensing."
  • "It may be considered costly for certain markets, such as in India."
  • "It may be slightly costly, but the features are awesome."
  • "To realize value from the purchase of Skype Business, you need to take advantage of all the important functions of the program."
  • "The cost of Skype for Business is incorporated into our Office 365 licenses."
  • "We purchased an open license."
  • More Skype for Business Pricing and Cost Advice →

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    768,740 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:Reduced the need for physically commuting between offices.
    Top Answer:This is not an expensive solution, we pay around $5,000AUD maximum per year. There are other fees for data carriage, PABX fees, and the like but they would apply to any similar product.
    Top Answer:We're phasing out the use of GoToMeeting because of some of its deficiencies. It lacks ease of connectivity, calendar integrations, and third-party app integrations. The user interface is quite poor… more »
    Top Answer:The solution’s video quality is fine.
    Top Answer:The solution has very limited features. The solution should improve the chat and add more flexibility to make a call.
    Ranking
    10th
    out of 63 in Virtual Meetings
    Views
    1,189
    Comparisons
    515
    Reviews
    5
    Average Words per Review
    405
    Rating
    7.6
    4th
    out of 63 in Virtual Meetings
    Views
    2,839
    Comparisons
    1,073
    Reviews
    23
    Average Words per Review
    332
    Rating
    7.7
    Comparisons
    Also Known As
    Skype for Business Plan 1, Skype for Business Plan 2, Lync Server
    Learn More
    Overview

    GoToMeeting web conferencing software makes it simple and cost-effective to collaborate online with colleagues and customers. Best of all, meeting participants can share their webcams in high definition, so you can enjoy more personal interactions _ without needing a complicated setup.

    Skype for Business offers features including presence, IM, voice and video calls, online meetings, conferencing, and telephony solutions that support enterprise-level collaboration requirements. Skype for Business Record meetings, share your screen, and annotate PowerPoint for real-time collaboration with up to 250 people and use whiteboard, polls, Q&A, and built-in IM during your business meetings to make them more productive. Skype for Business provides new client experience, Skype for Business Server provides several new features to improve manageability of on-premises servers and hybrid solutions. Skype for Business also supports the Lync client experience so that you can choose a phased upgrade approach to the new client experience for users. Skype for Business is also an integral part of Microsoft Office 365, providing PSTN Conferencing, Cloud PBX, PSTN Calling, and Skype Meeting Broadcast capabilities to Office 365 users.
    Sample Customers
    AAPT, ACD Groupe, Addison Fire, Avigilon Corporation, Basic Industries Ltd., Bitdefender, Branson School Online, Budd Van Lines, Business Fitness, Business Wire
    EmpireCLS Worldwide Chauffeured Services,LA Fitness, MedcoEnergi International, Tampa General Hospital, and HopewellHoldings Limited.
    Top Industries
    REVIEWERS
    Computer Software Company20%
    Financial Services Firm20%
    Comms Service Provider13%
    Legal Firm7%
    VISITORS READING REVIEWS
    University22%
    Financial Services Firm13%
    Educational Organization12%
    Computer Software Company11%
    REVIEWERS
    Computer Software Company25%
    Financial Services Firm20%
    Comms Service Provider13%
    University8%
    VISITORS READING REVIEWS
    Educational Organization87%
    Computer Software Company2%
    Government2%
    Financial Services Firm2%
    Company Size
    REVIEWERS
    Small Business74%
    Midsize Enterprise9%
    Large Enterprise17%
    VISITORS READING REVIEWS
    Small Business29%
    Midsize Enterprise6%
    Large Enterprise64%
    REVIEWERS
    Small Business27%
    Midsize Enterprise27%
    Large Enterprise46%
    VISITORS READING REVIEWS
    Small Business4%
    Midsize Enterprise89%
    Large Enterprise8%
    Buyer's Guide
    GoToMeeting vs. Skype for Business
    March 2024
    Find out what your peers are saying about GoToMeeting vs. Skype for Business and other solutions. Updated: March 2024.
    768,740 professionals have used our research since 2012.

    GoToMeeting is ranked 10th in Virtual Meetings with 24 reviews while Skype for Business is ranked 4th in Virtual Meetings with 59 reviews. GoToMeeting is rated 7.8, while Skype for Business is rated 7.8. The top reviewer of GoToMeeting writes "It features low latency, which is crucial because everybody is using VPN to connect to their PCs at work". On the other hand, the top reviewer of Skype for Business writes "Reliable, useful for remote work, and great but isn't as robust as Microsoft Teams". GoToMeeting is most compared with TeamViewer, Adobe Connect, Zoom, BlueJeans Meetings and GoToWebinar, whereas Skype for Business is most compared with Webex, Zoom, TeamViewer, Cisco Meeting Server and HCL Connections. See our GoToMeeting vs. Skype for Business report.

    See our list of best Virtual Meetings vendors.

    We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.