Anonymous UserProduct Specialist at a tech services company
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"Its licensing is on an annual basis. Customers are okay with its licensing cost, and they don't find it expensive."
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HootSuite is ranked 3rd in Social CRM while Salesforce Marketing Cloud is ranked 1st in Social CRM with 3 reviews. HootSuite is rated 0.0, while Salesforce Marketing Cloud is rated 8.6. On the other hand, the top reviewer of Salesforce Marketing Cloud writes "Good technical support, extremely good scalability and very stable". HootSuite is most compared with Sprinklr, Falcon.io, Sprout Social and Khoros Care, whereas Salesforce Marketing Cloud is most compared with Oracle Eloqua, Amazon Pinpoint, Adobe Campaign, SAP Marketing Cloud and HubSpot Marketing Hub.
We monitor all Social CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.