We performed a comparison between IBM Blueworks Live and SAP Signavio Process Manager based on real PeerSpot user reviews.
Find out in this report how the two Business Process Design solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Business users understand it really well, which means we can then help them automate their business processes."
"The business process discovery is excellent. The diagram or blueprinting functionality of the solution are very good. It's quite easy. You can link the sub-processes and get a big overview of the whole process then."
"For me the most valuable feature is that it's one depository for our bank. So it's not like everybody has their critical processes on SharePoint or on their desktops. Everything is centrally located. It's very intuitive, easy to use. The support that I get from IBM is always great."
"This solution is good at utilizing standards rules for connectivity."
"The solution is easy to operate. Also, there is an automatic mode to make the business flow. You don't have to put any lines or arrows in a decision point in IBM Blueworks Live; it's very automatic."
"Collaboration is most valuable. You can collaborate online with many people. People can comment, and you can comment back. It is just like a social network, and that, for me, is very good."
"For me, what I find to be the most valuable is its simplicity and the association with Microsoft Office."
"Valuable features include real-time modeling and design work, the ability to perform workshops with clients in real-time with the tool, and getting instant output."
"The features I find most valuable are ease of use and the Collaboration Hub."
"The Signavio tool is very easy to use and it is one of the reasons why I like it."
"The GUI is very easy to use, where you can sit together with your colleagues, discuss the process, and during these discussions you can build up the model."
"The drag-and-drop functionality in Signavio is impressive and user-friendly, allowing easy connection to other elements without the need for excessive back-and-forth."
"It is a stable solution."
"SAP Signavio Process Manager is very responsive."
"The collaboration hub, which helps us in terms of being able to communicate with our customers, brings everybody into the tool and close to the process, allowing them to comment and to implement their own processes."
"The most valuable feature for me is the collaboration point of view, where everybody has a single view, or source of truth, and everybody sees the same thing. Everyone can comment, contribute, and discuss the processes itself, which makes it easier to funnel down the most value adding comments and make the relevant changes to the processes. This leads to the next best iteration or version of your process."
"I would like to see integration with ERP systems. This would help us to simulate the process and see where the problems are. Though IBM Blueworks Live is a good tool for documenting, it is not good for simulating."
"IBM Blueworks is BPMN 2.0 compliant, but it does not adapt to the overarching BPMN 2.0 concepts."
"The user interface is quite easy at first but process analysts soon run into roadblocks of limited functionality, which is disappointing."
"The APIs are great, except the normal business user doesn't know how to create APIs. So it's hard because IBM comes to us as the business users and tell us to create reporting with APIs, except we don't know that, so we have to turn around and flip it to our IT people."
"We'd also like to see it be Six Sigma or Lean compatible, a lot of people have asked about that."
"The font size is really, really small and it's really not useful to print out process models because you cannot read what's written in different boxes. This makes it necessary for people to have access to the tool. We view licenses to see how the printing or output is. It's not very good."
"The objects that the solution creates are not unique."
"We haven't yet been able to dabble in case management with Blueworks Live, as it is not yet offered with the product."
"Customized reporting can be improved to make this a more versatile tool."
"There is room for improvement in the reporting function. At the moment, for example, while it is possible to report on how many users you had in the last month, you can't use it to tell you how many users you had from the first week to the second week. This is really a drawback because when you have an activity to promote Signavio or BPI, it would be good to be able to measure how many people you had in the system."
"It could be more flexible from a customization point of view, where the user is able to display only whatever he needs."
"I would like to have the option to select the color of items and subgroups in the glossary because right now it is fixed."
"Part of the product that I think can improve is document control. That's currently not even possible. To work with documents we have something of a workaround using SharePoint."
"The solution’s pricing could be improved."
"There is a need for more varied access packages. The access packages that I have used are not cheap enough. They also provide a complete set of tools that are not always used. Sometimes, you need more segregated things, e.g., Signavio includes functionality for a company that has not yet matured. Since there are no basic packages, the company must pay for a package that is not fully used. Typically, process management is started in a company of a certain maturity."
"The product's pricing could be improved."
IBM Blueworks Live is ranked 12th in Business Process Design with 20 reviews while SAP Signavio Process Manager is ranked 6th in Business Process Design with 57 reviews. IBM Blueworks Live is rated 8.2, while SAP Signavio Process Manager is rated 8.2. The top reviewer of IBM Blueworks Live writes "An easily scalable and affordable solution that enables users to document and digitize processes with ease". On the other hand, the top reviewer of SAP Signavio Process Manager writes "Has many functionalities and is used to model processes to the former operating model". IBM Blueworks Live is most compared with Visio, Lucidchart, ARIS Cloud, Camunda and Sparx Systems Enterprise Architect, whereas SAP Signavio Process Manager is most compared with Celonis, ARIS BPA, Camunda, Visio and Lucidchart. See our IBM Blueworks Live vs. SAP Signavio Process Manager report.
See our list of best Business Process Design vendors.
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