We performed a comparison between Jamf Pro and JumpCloud based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The stability of Microsoft Intune is good."
"The Asset Management and Auto Pilot are valuable features."
"Its security is most valuable. It gives us a way to secure devices, not only those that are steady. We do have a few tablets and other devices, and it is a way for us to secure these devices and manage them. We know they're out there and what's their status. We can manage their life cycle and verify that they're updated properly."
"I haven't used other mobile device management solutions, but compared to SCCM, we eliminate a lot of on-premises infrastructure and maintenance by using Intune."
"It is a comprehensive security solution that not only controls access to enterprise resources but also tracks and prevents unauthorized access, ensuring the protection of sensitive data and preventing potential data loss scenarios."
"Compliance and the policies that can be set are the most valuable features."
"For Windows services, there are multiple options within Intune to modernize it to be more internet-facing and dynamic."
"Agile and easy to deploy MDM solution that covers the maximum number of policies. Stable, scalable, and with knowledgeable technical support."
"I like the ability to modify it to suit our environment and the fact that, since it's an Apple-dedicated service, the integration is easy."
"Users love that instead of having to wait for tickets to be resolved, they can open an app and run a specific policy."
"Self Service empowers the user and allows them to install the software they need when they need it."
"The most valuable features are the restrictions, Lost Mode, Self Service, and full implementation of anything Apple will let MDM manage."
"The most valuable feature is the self-service, which lets users install their preferred application instead of installing all applications and filling the machine with junk."
"The self-service is invaluable to the user."
"The ability to put a device into a lost mode state that will report locations as it checks in has allowed us to retrieve so many lost devices."
"I can add policies, configuration profiles, patch management, and smart group membership to one single view, and this is very helpful at a glance."
"The interface is clean and user-friendly. Setting up new devices or setting up new users inside the system is easy. Also, it integrates with Office 365, which is pretty much a must for our organization."
"The most valuable features of JumpCloud are flexibility, policy management for devices, and device patch management. For example, we can limit access to devices only in Chile or send a number of commands to the devices to manage them."
"Some of the most valuable features of Jumpcloud have been the use of the policies. They have been very helpful. There are modules in there for policies where you can create your own which indirectly are GPOs similar to what you have for Microsoft environments, however, they are only doing registry changes. They are very powerful and useful. Additionally, having your directory and SSO in one spot is another thing that they provide in application management. Adding, removing, and updating applications are in one place for desktop administration."
"JumpCloud enables different kinds of connections and enables employees or subcontractors not within the company to connect to our network securely."
"The solution is stable."
"I am impressed with the product's remote access which allows admins to control endpoints which is a timesaver."
"The usual authentication and authorization, which were all controlled into one portal, are very convenient."
"Scalability-wise, I rate the solution a ten out of ten."
"It would be beneficial to have a more straightforward understanding of Intune's capabilities, presented in a simplified manner."
"They need to integrate more with security options."
"Microsoft Intune could enhance its patch management for various devices, ensuring regular updates and tracking of device privileges."
"The initial setup is a little bit complex."
"Sometimes, customers compare it with AirWatch, but the concept of Intune is different from other solutions. It's an application management app. It gets a bit difficult to explain it to customers, but it's not a product limitation. It takes a presale document or presentation to explain it to customers."
"It would really be helpful to have the option to manage server operating systems as well, like Windows Server, at least. That way, we could scrap the use of SCCM, which requires a lot of on-premises infrastructure."
"There is room for improvement, particularly in terms of compatibility, extending beyond the well-known major brands."
"It would be great to see on-premises mailboxes and for the solution to have geofencing capabilities."
"One of the big areas in need of improvement is automated device naming for computers."
"Apple does block certain actions from happening or disallows Jamf from making certain changes."
"The dashboard needs to be customizable."
"Jamf Pro currently is only used on Mac computers and could improve by having compatibility with other operating systems. We have to use other tools to manage our Windows and Android devices. There could be other improvements but I am still exploring and learning more about the features."
"We face issues when we do not have a script and have to write a script, we need to create extension attributes."
"There are known issues with the mobile configs that need to be fixed."
"I would love to see more integration with ASM and ABM."
"It would be great if we get an email notification when the Mac users install any apps, so IT can be alerted."
"It could dip into CI/CD tooling as well. That would be a very interesting part to see."
"JumpCloud could improve by providing more features. They are only giving the three standard features, such as SSO radius. I would like there to be multi-tenant features. For example, my colleague is from a different organization, and he's using different applications and I'm using different applications, I wanted to access his applications and database with my JumpCloud credentials. However, since it is a multi-tenant instance. I would like it to be open-ended where we can gather all these multi-level organizations to put in a single domain to access one authentication for all the different applications."
"The product needs to create its own self-service feature which has been requested by all the admins in the community."
"The capability to get alerts would be great when CPU or RAM is high on an endpoint, or when a disk is failing. It would be great to get an alert rather than having to go looking for it."
"The visual tool and interface must be more fine-tuned."
"There are a few aspects that could be improved. Their API was a little spotty when I last used it, and some of those use cases were around removing systems from our environment."
"Support is not good enough."
"Lacks the ability to have various VPN applications."
Jamf Pro is ranked 2nd in Enterprise Mobility Management (EMM) with 103 reviews while JumpCloud is ranked 6th in Single Sign-On (SSO) with 16 reviews. Jamf Pro is rated 9.6, while JumpCloud is rated 8.6. The top reviewer of Jamf Pro writes "Customizable with a self-service portal and a good security posture". On the other hand, the top reviewer of JumpCloud writes "Time saving, effective cloud directory and single sign-on authentication, with rapid implementation". Jamf Pro is most compared with VMware Workspace ONE, ManageEngine Endpoint Central, SOTI MobiControl, Microsoft Configuration Manager and IBM MaaS360, whereas JumpCloud is most compared with Microsoft Entra ID, Google Cloud Identity, Cisco Duo, Scalefusion and SentinelOne Singularity Ranger AD. See our Jamf Pro vs. JumpCloud report.
See our list of best Enterprise Mobility Management (EMM) vendors and best ZTNA as a Service vendors.
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