We performed a comparison between LogMeIn Central and Microsoft Remote Desktop Services based on real PeerSpot user reviews.
Find out what your peers are saying about NinjaOne, Kaseya, TeamViewer and others in Remote Monitoring and Management (RMM)."The ability to remotely access machines with no user intervention required at the remote terminal. Other software we used needed someone to click a link and do a download for me to provide support. Now, with LogMeIn Central, I can get in and fix things while they are away from their desks."
"LogMeIn Central allows numerous active clients, say... 50, to use licenses for remotely accessing a computer from home, taking advantage of all the solution's built-in security features."
"It saves us drive time, we don't have to go to clients. We can just use remote access."
"Using the product, we provide a quicker response when supporting customers."
"One of the improvements they made was a LogMeIn Central client - that was a couple years ago - and that has been great. You no longer have to use their web interface. There's actually a client that you can install, which lists all of the machines and servers that you can access. That works really well."
"I have called for help to their technical support, and they have been extremely helpful."
"For me, it's convenience because I cover three different offices, and I need to be able to remotely access any of those three offices from anywhere, anytime. With LogMeIn Central, I can do that."
"I would not want to tell other companies about it because it is so powerful, it does so much, and it makes me look so good."
"The solution is scalable."
"The most valuable features are it is fast and cost-effective."
"Since the tool has a graphical user interface, it's easier for us to access the server."
"The most valuable part of RDS is that it allows you to work from any location and check the server through a VPN connection."
"I like the way it can assess our system."
"Microsoft Remote Desktop Services is highly stable."
"Everything is really good and it works well."
"You can scale the product."
"Our clients are having issues with printing."
"The update issues are an absolute pain. It says it is updating things, but the updates do not go through, and you try your hardest to get the updates to go through and they don't. You go to the PC, but there is no update there, then you go back and it says there are updates."
"There are some screens that are just ugly and difficult to manipulate."
"The solution is expensive as hell."
"Sometimes it just fails to load."
"They should provide intermediate device limit options for the users."
"It is easy to get locked out, which is something that needs to be improved."
"I do not like the antivirus."
"We face frequent disconnections."
"Security in the connection between us and our clients' servers is something that can be improved."
"We find the services are not as transparent as we would like for our integration with Citrix."
"In the next release, I would like to see better performance over slower networks, and integration with Linux, but this is something that we're going to get out of Microsoft in terms of a unified solution."
"Remote Desktop Services doesn't scale well."
"My customers are worried that the RDP protocol can be easily compromised and would like the option to use an alternative like Blast."
"I would like to be able to access the remote desktop using a web-based interface, rather than having to use the client."
"The training profiles could be better."
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LogMeIn Central is ranked 10th in Remote Monitoring and Management (RMM) with 19 reviews while Microsoft Remote Desktop Services is ranked 2nd in Remote Access with 75 reviews. LogMeIn Central is rated 8.6, while Microsoft Remote Desktop Services is rated 8.0. The top reviewer of LogMeIn Central writes "Fast with an easy setup and a good interface". On the other hand, the top reviewer of Microsoft Remote Desktop Services writes "Easy to set up and reliable, but needs an additional control panel". LogMeIn Central is most compared with TeamViewer, NinjaOne, Microsoft Configuration Manager, LogMeIn Rescue and Kaseya VSA, whereas Microsoft Remote Desktop Services is most compared with TeamViewer, VMware Horizon, VMware Workstation, Citrix Workspace and Parallels Access.
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