We performed a comparison between monday.com and Salesforce Marketing Cloud based on real PeerSpot user reviews.
Find out in this report how the two Marketing Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Monday.com has been helpful to us in multiple ways, however, primarily it has been great in the ability to think through details and assign them to different coworkers."
"The automation feature saves us hours of time reviewing activities, sending reminders, and sending emails."
"All employees can access it so everyone is in the know of what jobs are coming in and what jobs are going out."
"I’ve found the ability to build dashboards through integrating information from various boards most helpful to ensure the right information is being communicated to leaders and other groups."
"We can remove, add, and modify a project or task charter easily."
"The initial setup is easy."
"The automation makes moving items around the boards easier and saves us time."
"The boards and the sub-boards are great."
"I think the product's best feature is its analytics, as that's where customers derive value. The second thing is its ease of implementation."
"You can schedule reports, there's a lot of supporting tools, and you have access to all that information."
"We use this solution for reporting, pipeline generation, and forecasting."
"The most valuable features of Salesforce Marketing Cloud are that it performs well and gives me what I need. It's the most friendly interface system for CRM I've worked with. Additionally, it integrates fairly well with different kinds of AI and ML to allow you to receive more out of your application."
"Marketing Cloud offers a 360 customers experience as it integrates with Service Cloud and Sales Cloud, the CRM portion of Salesforce. The different platforms integrate easily which makes it easy to manage customer communication using a single point of truth."
"The most valuable features of Salesforce are the automation and the ability to create dashboards which provide a wider picture of what is going on."
"We use Marketing Cloud for marketing campaigns and engaging customers. It is a business-focused application for a specific area of business, which is acquiring customers."
"I like that I can constantly add leads to Salesforce Marketing Cloud and look at accounts there. I also like that the solution lets me set up meetings."
"The workload widget should work with the time-tracking column for more accuracy in managing team resources."
"They should make it possible in the inbox to select all inbox updates and mark them as read."
"They need to add more data values and fields, such as currency and functional fields, as well as more trigger functionality for automation and time-based management."
"The tablet display is confusing and difficult to use."
"The calendar selection for dates is not the easiest to navigate."
"The export options are also not yet flexible and comprehensive enough."
"Often we receive technical difficulties on the platform and the entire website will be down."
"Expanding the analysis to contain all boards in a specific folder without having to add them manually would be ideal."
"The dashboards should be more intuitive, as there are far too many items on them. You're not always sure what you're looking for."
"In a future release, adding end-user personalization would be a benefit."
"It should contain artificial intelligence, in my opinion."
"Technical support is good but could be faster, maybe more knowledgeable, and more customer friendly."
"Marketing Cloud's forecasting could be improved."
"An additional feature needed would be better capacity for personalization."
"Clarity around new features could be improved when they are released."
"User management could be better."
monday.com is ranked 2nd in Marketing Management with 222 reviews while Salesforce Marketing Cloud is ranked 1st in Marketing Management with 50 reviews. monday.com is rated 9.4, while Salesforce Marketing Cloud is rated 8.4. The top reviewer of monday.com writes "We can collaborate with our customers efficiently and professionally, and automation makes it easy for everyone". On the other hand, the top reviewer of Salesforce Marketing Cloud writes "Easy to deploy, stable, and scalable". monday.com is most compared with Wrike, Asana, Microsoft Dynamics CRM, Zoho CRM and Microsoft Project, whereas Salesforce Marketing Cloud is most compared with Marketo, Oracle Eloqua, HubSpot Marketing Hub, Amazon Pinpoint and SAP Marketing Cloud. See our Salesforce Marketing Cloud vs. monday.com report.
See our list of best Marketing Management vendors and best Project Portfolio Management vendors.
We monitor all Marketing Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
