Compare Office 365 vs. TeamViewer

Office 365 is ranked 2nd in Virtual Meetings with 11 reviews while TeamViewer is ranked 1st in Virtual Meetings with 16 reviews. Office 365 is rated 8.0, while TeamViewer is rated 9.2. The top reviewer of Office 365 writes "Multi-user editing and integration with OneDrive brings better focus and efficiency". On the other hand, the top reviewer of TeamViewer writes "Allows us to access our devices on somebody else's network under their supervision, allaying security concerns". Office 365 is most compared with Atlassian Confluence, TeamViewer and HCL Verse, whereas TeamViewer is most compared with LogMeIn Pro, Microsoft Remote Desktop Services and Webex. See our Office 365 vs. TeamViewer report.
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5,945 views|4,913 comparisons
TeamViewer Logo
19,069 views|16,720 comparisons
Most Helpful Review
Find out what your peers are saying about Office 365 vs. TeamViewer and other solutions. Updated: January 2020.
398,259 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
The most valuable feature is the integration with OneDrive, which has allowed us, a small business, easy access to a cloud environment, with no need to back up the data from five different computers.Many of the features in Office 365 are good, but I think Excel is a very good tool.It's very stable.The functionality that is most valuable is the solution's ability to detect patient data in email attachments. Whenever a user sends out an email with patient data embedded in an attachment, it triggers an alert. The tool can detect a social security number and various other forms of patient identity. Emails are then automatically generated and sent.Most of the work that seems not to work offline works perfectly with Microsoft Office 2013, like converting a Word document to a PDF file.The cloud service and Skype are the most valuable features.It is very easy to deploy.Cloud-based management is valuable and software deployment is positive.

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It's very beneficial and time effective on how we are able to provide quick support. We've quadrupled our effectiveness as an IT support because we have cut down all that unnecessary travel time, even between floors.TeamViewer has been one of the easiest, right off the bat products, that we have employed at the college. We have had no issues. It's been one of the easiest solutions to pick up.With an image, you can see immediately what's going on. You can run some tests. Without the solution, you need to do everything by telephone. It's not even thinkable.We also use it a lot for remote site assistance. We've set up our internal authentication for unattended access to our remote sites. That makes it very easy and convenient to remotely connect with our users and our client machines whenever we need to. It's set as a direct, secure connection. As long as the station has internet access, we can see it and it makes remote support very simple.The TeamViewer system has some built-in security. The TeamViewer client connects to the TeamViewer host securely. Only a certain number of authorized users on our side have access to the system. Even within that, an individual endpoint can be assigned to a group, where not everybody has access but, rather, just one or two people who are part of a support team might have access to that particular device. So TeamViewer has given us tools to be able to segregate who has access to different things.The best feature is the remote access and being able to control another person's computer when you're showing them something, or teaching them how to do something during training, or fixing a problem they're having.It's pretty easy to use. Just key in an ID and password and connect. For meetings, just enter the meeting ID and connect.Ease of use was the number-one thing. It's an industry leader for ease of use, specifically on the client-side, which is the absolutely critical thing. If I want to connect to somebody, how easily can I — without seeing their computer — walk them through the steps to install it to a point where I can key in the code and help them resolve their situation?... TeamViewer is just a dead-solid, easy answer.

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Cons
Integration between Outlook calendar and Google Calendar would be a good improvement since many of our team use Android phones and personal Gmail accounts as their main calendar application.Using Visual Basic, I have had a lot of trouble with relative paths when programming for Excel, and sometimes it is very difficult to debug programs.There are several additional features we would like to see, such as advanced features of SAN protection in Office 365. The main thing is the SAN protection; we would like to see a lot of advanced features added because we had a lot of spam attacks.Improvements can be made to the products generic offering. It's not customized for health care. It doesn't understand the meaning of health care related concepts. Providing a greater degree of industry specificity would make the tool much more unique and valuable.The feature to convert PDF file to a Word document needs improvement as well as the feature to save the file automatically when typing, without using the save command.Using Office 365 is not that flexible on some mobile devices, like Android.Their support is so terrible and unusable except during dire emergencies.There are some complexities to the initial setup if you use some of the more advanced features.

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Some of the additional features, like the meeting stuff, is making it too cluttered.Sometimes, the app can be a little cumbersome when accessing certain aspects of the program.A feature that they could add is chat with sound to talk.It's not the program itself that's an issue, but there is a need for some better documentation on how to use the web portal Management Console. That seems to be a bit lacking in directions, if you aren't paying attention and you don't know what to do. Better documentation would make it a little bit easier to set things up in different groups and share groups between people.Sometimes we'll have a device in the field, and I'll click on remote control and it says "Can't authenticate." I'll double click in a different part of the TeamViewer interface and it'll say "Can't authenticate." Then I'll do it a third time and it connects. It's possible that it's just bad luck. It's also very possible that it's some bug within TeamViewer...If were to I put myself in the seat of a small business owner, I would prefer TeamViewer to be more of a pay-once-and-own-it solution, rather than paying via a subscription model (although I am using the free version). Only annual subscriptions are available. It makes paying for it the first time seem a little daunting.Every now and then you'll get a silent crash and you relaunch the application. But it happens no more than with anything else in the Windows environment.On occasion, when remote connection process can't connect to a machine, the error messages aren't always helpful to tell you why you can't connect, as the message doesn't help troubleshoot whether it is too slow, too much interference, etc. I usually have to run to another computer and figure out what is going on, then restart it. The diagnostics could be improved.

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Pricing and Cost Advice
The pricing is not really high, but one can get the software with the license key for free.The pricing is good for all the features that we receive, e.g., Skype for Business.​The pricing/licensing is easy to manage.Good reporting and good value subscriptions for international calls.Licensing, billing, and accounting are available from the management interface.

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We have an annual subscription that is just under $1,900 with no additional costs. We get these promotions about upgrades and stuff like that, but we haven't had a need to add more seats. Users can also use TeamViewer for home use with a non-commercial free license.TeamViewer was willing to give us a one-year package. Whereas, a lot of the other companies that we explored were paid by the month or quarter. It's just easier for our finance people at the college if we can make a one-time yearly payment.TeamViewer has multiple licensing options.The price was cheaper than what we were previously paying. At the time that we went with TeamViewer, we were using ShareConnect. The TeamViewer package was about half the cost and able to have a bigger number of users.The cost is in the thousands of dollars per year.We have a corporate license. The maximum amount number of users changes based on the amount you pay. E.g., with our license, there is a maximum amount of users who can use the solution at the same time (10 users).TeamViewer is $600 or $700 per port per year...It does what I need it to do but I think it's expensive. It wasn't easy for me to get approval from the company to get it... It's costing us about $700 a year, per license.

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398,259 professionals have used our research since 2012.
Ranking
2nd
out of 20 in Virtual Meetings
Views
5,945
Comparisons
4,913
Reviews
11
Average Words per Review
306
Avg. Rating
8.0
1st
out of 20 in Virtual Meetings
Views
19,069
Comparisons
16,720
Reviews
16
Average Words per Review
1,400
Avg. Rating
9.2
Top Comparisons
Compared 27% of the time.
Compared 13% of the time.
Compared 9% of the time.
Compared 13% of the time.
Compared 12% of the time.
Also Known As
Microsoft Office 365, Office 365 Enterprise, Office 365 Enterprise E1, Office 365 Enterprise E3, Office 365 Enterprise E5, Office 365 ProPlus, Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium, Office 365 F1
Learn
Microsoft
TeamViewer
Overview

Office 365 is more than just Word, Excel, PowerPoint, and Outlook. It provides powerful services like business-class email, online storage, and teamwork solutions that you can access from anywhere. Bring teams and resources together with solutions like Microsoft Teams and Skype for Business that make working together more productive and enjoyable regardless of where participants are located. Easily implement security and privacy controls to help protect business data and devices against malicious threats and help you meet your compliance obligations. Automatic updates ensure your employees will always have the latest features and security updates.

TeamViewer lets you connect to any PC or server around the world within a few seconds. Remote control a partners PC as if you were sitting in front of it. Available in over 30 languages, TeamViewer is one of the world's most popular providers of remote control and online meeting software. airbackup, a powerful cloud-based backup solution, and ITbrain, a valuable remote monitoring and IT asset tracking solution, complement TeamViewer's product portfolio.
Offer
Learn more about Office 365
Learn more about TeamViewer
Sample Customers
Information Not Available
Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross
Top Industries
REVIEWERS
Software R&D Company21%
Manufacturing Company21%
Financial Services Firm14%
Insurance Company7%
VISITORS READING REVIEWS
Software R&D Company31%
Comms Service Provider11%
Government8%
K 12 Educational Company Or School7%
REVIEWERS
Healthcare Company14%
Energy/Utilities Company11%
Non Profit11%
Maritime Company7%
VISITORS READING REVIEWS
Software R&D Company17%
Comms Service Provider11%
University11%
Media Company9%
Find out what your peers are saying about Office 365 vs. TeamViewer and other solutions. Updated: January 2020.
398,259 professionals have used our research since 2012.
We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.