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Most Helpful Review
Find out what your peers are saying about OpenText 360 for SharePoint vs. Pega BPM and other solutions. Updated: January 2021.
454,950 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"For an internal project, this is a solution that you can install and have up and running quite quickly.""We are documenting all of the processors and VPN. Then we are sharing it with our business users.""I've found the active community most valuable but it also provides you with a lot of other features.""The number of client implementations and cross-language capabilities to support multiple frameworks is very pluggable compared to Pega. It's also more portable.""The most valuable feature is the ability to share the logic within the rules engine with the business, so you can put it up for everybody to read.""When I compare it with other BPM tools, like IBM, it is great, open source, and free when you use the community version.""The solution is easily compatible with HTML forms and HTML language programming and that is the most significant part.""The speed and execution of DMN was a big selling point for us. It's very good at conducting business processes that are easily modeled and presented in a way that's easy to understand."

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"It's all now on cloud subscription, so you can use all the features without worrying about making the system updates patches.""In terms of its most valuable features, this solution, in general, will provide all you need and it's very convenient to use. We can share our details to collaborative platforms. We can give access to users. It's pretty flexible."

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"The most valuable features are case management and integration services.""While Pega technical support is okay, it also depends on the issues you need help with and who your contact is with Pega.""Powerful, full-featured business process management with excellent support""The solution's most valuable feature is its quick setup. Nowhere else you can create a good-looking application this quick. It's a fairly robust system.""The interface is quite simple and easy to use, even for beginners.""The stability has been good. We haven't had any issues.""It is easy to use, easy to understand, easy to implement and easy to enhance and we can do it as a Cloud. Also it is very user friendly.""The most valuable feature is the situational layer cake."

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Cons
"The GUI needs to be improved, with more configuration options.""When you search for Camunda BPM resources or books on how to utilize Camunda BPM, it is lacking. When it comes to Alfresco, there are thousands of resources that can help you to utilize within AWS and its Group Services. I would like to see the usage of Camunda BPM on Amazon Web Services be improved.""I would say that Camunda should actually focus on small cases as well. There's a lot of space out there, for small businesses. If they can, they should cater to them.""The user interface needs improvement. It should be more tailored to the end-user and offer a better user experience design over the user interface itself.""I would like to see the forms engine available in the open-source version of this solution.""I would like to have a feature for audit logging, audit logs and audit log management. And some history of use for the audit logs.""I would also like a very easy to use form builder.""Especially when you use the open-source version, there are issues with performance."

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"They need to come with more out of the box solutions, rather than depending on customers to develop them.""They are not going for any add-ons right now. It's the same version we are still using and there is no plan of upgrading and/or creating any add-ons at all."

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"The unit testing needs to improve, as well as the user interface.""What should be included is some UI features and maybe some integrations. This includes documentation on how the UI works.""Lack of stronger cloud support is somewhat inconvenient for users and implementation.""The pricing model needs to be improved. Right now, it's too expensive.""Pega currently is trying to add chatbots to their systems, and it's still quite immature. This part definitely needs to be improved.""The solution would benefit from more integration capabilities.""Sometimes when we are patching some data from the database, we are getting added as a timeout.""Compared to other BPM products, the interface is somewhat complex, so the usability could be improved."

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Pricing and Cost Advice
"We are using the open-source version of this solution.""Camunda is much cheaper.""I use the open-source free version.""The open-source version of the product is free to use.""The cost of this solution is better than some competing products.""Licensing costs are anywhere from $80,000 to $100,000 USD per year.""We use the open-source version, which can be used at no cost.""I think Camunda BPM can improve their licensing costs. It isn't easy to find clients with Camunda BPM licenses mainly because it's quite expensive."

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Information Not Available
"The licensing fees are based on the number of users.""May be somewhat more expensive than other solutions initially, but should have enhanced return on investment.""The price of this solution, including installation and configuration, is comparable to competing vendors.""The pricing is pretty good, compared to other similar products.""It's a user-based license where, as you scale the numbers of users, the price increases."

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Questions from the Community
Top Answer: Hi dear knauf its pleasure to see you in a good position, you were always in the top of specialist. your advise and… more »
Top Answer: In terms of its most valuable features, this solution, in general, will provide all you need and it's very convenient to… more »
Top Answer: We are an information solutions company. We need a platform where we can connect all the videos through SharePoints and… more »
Top Answer: Our primary use case is for providing user profiles.
Top Answer: The solution offers excellent workflows.
Top Answer: We're constantly evaluating other products. We're looking at others on the market right now.
Top Answer: There are some UX shortcomings within the solution. However, it's my understanding that they have addressed them and in… more »
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Also Known As
Process 360, Global 360, OpenText Process 360 Pegasystems, SmartBPM
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camunda
OpenText
Pega
Overview

Camunda BPM is a light-weight, open source platform for Business Process Management. It is a perfect match for general software development and provides powerful business-IT-alignment based on BPMN for structured workflows, CMMN for less structured cases and DMN for business rules.

Typical use cases for Camunda BPM are:

  • Straight Through Processing (STP)
  • Human Workflow Management
  • (Dynamic) Case Management
  • Business Rule Automation
With Process360, businesses can take advantage of enterprise process applications delivered on top of SharePoint that also leverage other Microsoft technologies for content management, collaboration, user interface design, and integrated communications.

Pega BPM helps you simplify and automate your operations so that you can reduce costs and improve business agility. Pega's unique Build For Change technology delivers repeatable solutions that can be efficiently reused and tailored to meet the requirements of diverse customers, product lines, channels, and geographies.

Offer
Learn more about Camunda BPM
Learn more about OpenText 360 for SharePoint
Learn more about Pega BPM
Sample Customers
AT&T Inc., Allianz Indonesia, Deutsche WertpapierService Bank AG, CSS Insurance, Provinzial NordWest Insurance Services, VHV Group, freenet Group, Swisscom AG, Zalando SE, AccruentiTAC Software, AG Alcatel-Lucent, Pacific Life, Deutsche Verbindungsstelle Krankenversicherung Ausland (DVKA)The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement
Top Industries
REVIEWERS
Financial Services Firm31%
Comms Service Provider23%
Non Profit15%
Government15%
VISITORS READING REVIEWS
Computer Software Company30%
Comms Service Provider19%
Financial Services Firm11%
Government6%
VISITORS READING REVIEWS
Computer Software Company31%
Insurance Company16%
Government13%
Comms Service Provider10%
REVIEWERS
Financial Services Firm44%
Computer Software Company38%
Retailer6%
Real Estate/Law Firm6%
VISITORS READING REVIEWS
Computer Software Company43%
Comms Service Provider12%
Financial Services Firm11%
Energy/Utilities Company4%
Company Size
REVIEWERS
Small Business52%
Midsize Enterprise17%
Large Enterprise31%
VISITORS READING REVIEWS
Small Business13%
Midsize Enterprise22%
Large Enterprise64%
No Data Available
REVIEWERS
Small Business14%
Midsize Enterprise7%
Large Enterprise79%
VISITORS READING REVIEWS
Small Business18%
Midsize Enterprise7%
Large Enterprise75%
Find out what your peers are saying about OpenText 360 for SharePoint vs. Pega BPM and other solutions. Updated: January 2021.
454,950 professionals have used our research since 2012.

OpenText 360 for SharePoint is ranked 17th in Business Process Management with 2 reviews while Pega BPM is ranked 3rd in Business Process Management with 15 reviews. OpenText 360 for SharePoint is rated 9.0, while Pega BPM is rated 8.4. The top reviewer of OpenText 360 for SharePoint writes "You can use all the features without worrying about making the system update patches, all of the issues are taken care of in the cloud version". On the other hand, the top reviewer of Pega BPM writes "Good case management and BPM workflow with easy cloud implementation". OpenText 360 for SharePoint is most compared with Apache Airflow, K2, webMethods Integration Server, Kofax TotalAgility and IBM Case Foundation, whereas Pega BPM is most compared with ServiceNow, Appian, IBM BPM, OutSystems and Microsoft PowerApps. See our OpenText 360 for SharePoint vs. Pega BPM report.

See our list of best Business Process Management vendors.

We monitor all Business Process Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.