Compare OpenText 360 for SharePoint vs. Pega BPM

OpenText 360 for SharePoint is ranked 27th in Business Process Management with 3 reviews while Pega BPM is ranked 8th in Business Process Management with 11 reviews. OpenText 360 for SharePoint is rated 8.4, while Pega BPM is rated 8.4. The top reviewer of OpenText 360 for SharePoint writes "You can use all the features without worrying about making the system update patches, all of the issues are taken care of in the cloud version". On the other hand, the top reviewer of Pega BPM writes "Rapid renew structure allows for better implementation over other solutions and aids clients in serving their customers". OpenText 360 for SharePoint is most compared with Pega BPM, Kofax TotalAgility and IBM BPM, whereas Pega BPM is most compared with Camunda BPM, Appian and ServiceNow. See our OpenText 360 for SharePoint vs. Pega BPM report.
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Most Helpful Review
Find out what your peers are saying about OpenText 360 for SharePoint vs. Pega BPM and other solutions. Updated: March 2020.
406,070 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
It allows me to present or to demonstrate the business process flow, visually, without having to resort to PowerPoint, Visio, or other products.The speed and execution of DMN was a big selling point for us. It's very good at conducting business processes that are easily modeled and presented in a way that's easy to understand.The solution is easily compatible with HTML forms and HTML language programming and that is the most significant part.When I compare it with other BPM tools, like IBM, it is great, open source, and free when you use the community version.The most valuable feature is the ability to share the logic within the rules engine with the business, so you can put it up for everybody to read.The number of client implementations and cross-language capabilities to support multiple frameworks is very pluggable compared to Pega. It's also more portable.I've found the active community most valuable but it also provides you with a lot of other features.We are documenting all of the processors and VPN. Then we are sharing it with our business users.

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In terms of its most valuable features, this solution, in general, will provide all you need and it's very convenient to use. We can share our details to collaborative platforms. We can give access to users. It's pretty flexible.It's all now on cloud subscription, so you can use all the features without worrying about making the system updates patches.We have manual processes, so the workflow enables us to automate a number of these processes.

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The solution offers excellent workflows.The solution provides us with a very good dashboard.The most valuable aspect of the solution is the various workflows.The most valuable feature is the situational layer cake.It is easy to use, easy to understand, easy to implement and easy to enhance and we can do it as a Cloud. Also it is very user friendly.The stability has been good. We haven't had any issues.The interface is quite simple and easy to use, even for beginners.The solution's most valuable feature is its quick setup. Nowhere else you can create a good-looking application this quick. It's a fairly robust system.

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Cons
If there were some industry templates it would have helped significantly, because it is similar to a process map for a domain. That is what we are currently creating, a domain-relevant process map.Especially when you use the open-source version, there are issues with performance.I would also like a very easy to use form builder.I would like to have a feature for audit logging, audit logs and audit log management. And some history of use for the audit logs.I would like to see the forms engine available in the open-source version of this solution.The user interface needs improvement. It should be more tailored to the end-user and offer a better user experience design over the user interface itself.I would say that Camunda should actually focus on small cases as well. There's a lot of space out there, for small businesses. If they can, they should cater to them.When you search for Camunda BPM resources or books on how to utilize Camunda BPM, it is lacking. When it comes to Alfresco, there are thousands of resources that can help you to utilize within AWS and its Group Services. I would like to see the usage of Camunda BPM on Amazon Web Services be improved.

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They are not going for any add-ons right now. It's the same version we are still using and there is no plan of upgrading and/or creating any add-ons at all.They need to come with more out of the box solutions, rather than depending on customers to develop them.We have a very good time to market tool, and the development platform should be made user-friendly. Mostly, it's just support.

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There are some UX shortcomings within the solution. However, it's my understanding that they have addressed them and in the next three months they will come out with a new updated version. They will be moving away from HTML5.From a technical point of view, it would be helpful to have some advanced analytics to help with configuration. We have a lot of unwanted features and it would be good to configure it more appropriately so that we are using just exactly what we need.We need more light retail BPM tools within the Pega system. However, Pega is mostly for big companies.Compared to other BPM products, the interface is somewhat complex, so the usability could be improved.Sometimes when we are patching some data from the database, we are getting added as a timeout.The solution would benefit from more integration capabilities.Pega currently is trying to add chatbots to their systems, and it's still quite immature. This part definitely needs to be improved.The pricing model needs to be improved. Right now, it's too expensive.

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Pricing and Cost Advice
I use the open-source free version.Camunda is much cheaper.We are using the open-source version of this solution.It is less cost-prohibitive than other solutions on the market. This solution was in our price range.

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Information Not Available
The price of this solution, including installation and configuration, is comparable to competing vendors.May be somewhat more expensive than other solutions initially, but should have enhanced return on investment.The licensing fees are based on the number of users.

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Also Known As
Process 360, Global 360, OpenText Process 360 Pegasystems, SmartBPM
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camunda
OpenText
Pega
Overview

Camunda BPM is a light-weight, open source platform for Business Process Management. It is a perfect match for general software development and provides powerful business-IT-alignment based on BPMN for structured workflows, CMMN for less structured cases and DMN for business rules.

Typical use cases for Camunda BPM are:

  • Straight Through Processing (STP)
  • Human Workflow Management
  • (Dynamic) Case Management
  • Business Rule Automation
With Process360, businesses can take advantage of enterprise process applications delivered on top of SharePoint that also leverage other Microsoft technologies for content management, collaboration, user interface design, and integrated communications.

Pega BPM helps you simplify and automate your operations so that you can reduce costs and improve business agility. Pega's unique Build For Change technology delivers repeatable solutions that can be efficiently reused and tailored to meet the requirements of diverse customers, product lines, channels, and geographies.

Offer
Learn more about Camunda BPM
Learn more about OpenText 360 for SharePoint
Learn more about Pega BPM
Sample Customers
AT&T Inc., Allianz Indonesia, Deutsche WertpapierService Bank AG, CSS Insurance, Provinzial NordWest Insurance Services, VHV Group, freenet Group, Swisscom AG, Zalando SE, AccruentiTAC Software, AG Alcatel-Lucent, Pacific Life, Deutsche Verbindungsstelle Krankenversicherung Ausland (DVKA)The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement
Top Industries
REVIEWERS
Financial Services Firm25%
Non Profit25%
Government13%
Engineering Company13%
VISITORS READING REVIEWS
Software R&D Company34%
Comms Service Provider15%
Financial Services Firm8%
Government7%
No Data Available
REVIEWERS
Financial Services Firm64%
Software R&D Company27%
Retailer9%
VISITORS READING REVIEWS
Software R&D Company44%
Comms Service Provider11%
Financial Services Firm10%
Manufacturing Company5%
Company Size
REVIEWERS
Small Business47%
Midsize Enterprise18%
Large Enterprise35%
VISITORS READING REVIEWS
Small Business6%
Midsize Enterprise15%
Large Enterprise79%
No Data Available
REVIEWERS
Small Business18%
Midsize Enterprise5%
Large Enterprise77%
VISITORS READING REVIEWS
Small Business4%
Midsize Enterprise12%
Large Enterprise85%
Find out what your peers are saying about OpenText 360 for SharePoint vs. Pega BPM and other solutions. Updated: March 2020.
406,070 professionals have used our research since 2012.
We monitor all Business Process Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.