We performed a comparison between OpenText 360 for SharePoint and Pega BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It has a lot of flexibility, and Microsoft does come up with some new additions from time to time."
"The most valuable feature of OpenText 360 for SharePoint is its performance. The solution is one of the best in the market if you search the internet."
"We have manual processes, so the workflow enables us to automate a number of these processes."
"The fact that it allows for the internal sharing of information is very good."
"The product has a strong and easy integration with Teams."
"The fact that you can see and create something that fits your business is the most valuable thing in this platform. It is a customizable product, so it fits your needs."
"The most valuable features are collaboration, traceability, retention of documents, and search."
"The collaborative environment for long-term archival or record management is great."
"It's a good tool for workflow automation."
"Pricing is a little on the high side."
"The best part of Pega, for me, is that they let you reuse a lot of the aspects in the product."
"Pega BPM's most valuable features are case management, integration, the convenience of using REST APIs, and the ease of changing things at the UI level."
"The solution has very helpful technical support."
"This is a customizable product."
"The interface is quite simple and easy to use, even for beginners."
"Pega BPM's most valuable feature is the use of CDX to solve problems."
"If I have to really create an internal knowledge management portal, if I have to compare SharePoint and WordPress, WordPress is far, far better in regard to the SharePoint option."
"I would like for there to be even more integrations in the next release and I believe that the price could go down a bit."
"An area for improvement would be how the platform handles large volumes of documents. It also doesn't provide a very good, robust backup and restore capacity. In the next release, I would like the search technology to be improved."
"OpenText 360 is generally stable, though there are sometimes issues with document size or format."
"We have a very good time to market tool, and the development platform should be made user-friendly. Mostly, it's just support."
"The platform's workflows could be more intuitive and easier to use."
"They need to come with more out of the box solutions, rather than depending on customers to develop them."
"Integration is an area where the solution lacks."
"An area for improvement in Pega BPM is security. It's secure, but it still has a lot of vulnerabilities. Pega BPM is robust, but it still needs some improvement performance-wise."
"They are currently spending some time on improving the product with respect to machine learning, especially related to robotic automation. They probably could be a little more adept on that area would help."
"The way the IDE works with the chatbox and the taxonomy imports could be a little smoother."
"The main problem with Pega is that it is quite complex, so it is very difficult for the developer to learn."
"Pega BPM can improve product management, case management, omnichannel, CDH, and the customer data hub. All the major domains can improve. Additionally, more AI functionality and proper integrations with Pega RPA would be helpful."
"Business specific functionality is needed."
"Compared to other BPM products, the interface is somewhat complex, so the usability could be improved."
"We have experienced a few technical challenges, particularly triggering the workflow through file drops and accessing files."
OpenText 360 for SharePoint is ranked 15th in Business Process Management (BPM) with 12 reviews while Pega BPM is ranked 3rd in Business Process Management (BPM) with 55 reviews. OpenText 360 for SharePoint is rated 8.4, while Pega BPM is rated 8.2. The top reviewer of OpenText 360 for SharePoint writes "A great, collaborative environment with scalability for many products". On the other hand, the top reviewer of Pega BPM writes "Low code with great APIs and good flexibility". OpenText 360 for SharePoint is most compared with Apache Airflow, IBM BPM, Bizagi, Adobe Experience Manager (AEM) Forms and Camunda, whereas Pega BPM is most compared with ServiceNow, Camunda, Appian, Microsoft Power Apps and IBM BPM. See our OpenText 360 for SharePoint vs. Pega BPM report.
See our list of best Business Process Management (BPM) vendors.
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