OpenText Process 360 vs. Pega BPM

OpenText Process 360 is ranked 24th in Business Process Management with 1 review vs Pega BPM which is ranked 10th in Business Process Management with 3 reviews. The top reviewer of OpenText Process 360 writes "Enables us to automate a number of processes. The development tool should be made user-friendly". The top reviewer of Pega BPM writes "User interface and ease of workflow development help cut down on dev time". OpenText Process 360 is most compared with Kofax TotalAgility, Comindware Tracker and Pega BPM. Pega BPM is most compared with Appian, Camunda BPM and IBM BPM.
Cancel
You must select at least 2 products to compare!
+Add products to compare
Most Helpful Review
Find out what your peers are saying about Bizagi, IBM, Software AG and others in Business Process Management.
295,143 professionals have used our research since 2012.

Quotes From Members Comparing OpenText Process 360 vs. Pega BPM

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Pros
We have manual processes, so the workflow enables us to automate a number of these processes.

Read more »

It cuts down the time taken for coding. Earlier it used take for us four hours to do a particular code. Now this can be done in less than 30 minutes. That's the kind of productivity gains you can get.The user interface and the ease of developing the workflow for an application are valuable features.Decreased time for plane departures and landing, supported analytical insight for planning of three to six month forecasting, and helped with operational decision planning and support.Allowed us to develop and quickly release with confidence using cloud technologies.Fast prototyping.

Read more »

Cons
We have a very good time to market tool, and the development platform should be made user-friendly. Mostly, it's just support.

Read more »

The biggest thing I have seen is when going from one version to another and upgrading to the latest version, it takes a pretty long time for an organization to go through an upgrade process. I think that's an area where they can make it a little smoother.There have been some performance scalability issues. Suppose you want to add more users. You go from, say, 800 users to 1,500 users, and sometimes that creates issues for which there is no clear explanation. To fix it you have to escalate it with customer service and sometimes the response is not up to the mark in resolving those issues.It is scalable, but it also interacts with a lot of other systems. I think they thought that the interface to other systems, legacy systems, was its strength, but when problems do occur, quickly diagnosing those problems has been a challenge.Pega Cloud early adoption and use for cross enterprise capability was new to many. The early adoption meant version 2.0 of their cloud service may require refactoring and redesign of some services.Business specific functionality is needed.

Read more »

Pricing and Cost Advice
Information Not Available
They have both on-premise and cloud licensing. If you are a small to medium company, go for the cloud option because that eliminates a lot of the setting up of your DevTest and performance environments, multiple environments, because you can buy that from Pega with the cloud option. So your setup time really goes down. If you're a large company, then you're better off putting it within your company. You have other skill resources within your company to create environments.They need to come up with licensing options. Right now they do have a cloud-based option, but the cloud prices I've seen are much more expensive compared to competing products.Licensing is expensive. You need to wisely select between per user and per case.

Read more »

report
Use our free recommendation engine to learn which Business Process Management solutions are best for your needs.
295,143 professionals have used our research since 2012.
Ranking
RANKING
Views
1,418
Comparisons
863
Reviews
1
Followers
144
Avg. Rating
7.0
Views
9,367
Comparisons
6,312
Reviews
3
Followers
387
Avg. Rating
8.7
Top Comparisons
Top Comparisons
Compared 10% of the time.
See more OpenText Process 360 competitors »
Compared 18% of the time.
Compared 14% of the time.
Compared 8% of the time.
See more Pega BPM competitors »
Also Known As
Also Known AsProcess 360, Global 360Pegasystems, SmartBPM
Website/Video
Website/VideoOpenText
Pega
Overview
OverviewWith Process360, businesses can take advantage of enterprise process applications delivered on top of SharePoint that also leverage other Microsoft technologies for content management, collaboration, user interface design, and integrated communications.

Pega BPM helps you simplify and automate your operations so that you can reduce costs and improve business agility. Pega's unique Build For Change technology delivers repeatable solutions that can be efficiently reused and tailored to meet the requirements of diverse customers, product lines, channels, and geographies.

OFFER
Learn more about OpenText Process 360
Learn more about Pega BPM
Sample Customers
Sample CustomersiTAC Software, AG Alcatel-Lucent, Pacific Life, Deutsche Verbindungsstelle Krankenversicherung Ausland (DVKA)The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement
Top Industries
Top Industries
No Data Available
VISITORS READING REVIEWS
Financial Services Firm
33%
Manufacturing Company
12%
Comms Service Provider
7%
Retailer
6%
Find out what your peers are saying about Bizagi, IBM, Software AG and others in Business Process Management.
Download now
295,143 professionals have used our research since 2012.
We monitor all Business Process Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

Sign Up with Email