Compare Pega Robotic Process Automation vs. Salesforce Sales Cloud

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Most Helpful Review
Find out what your peers are saying about UiPath, Automation Anywhere, Blue Prism and others in Robotic Process Automation (RPA). Updated: February 2021.
464,369 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The most valuable feature of Pega Robotic Process Automation is the technique: you can create a user interface that can interact with a human being for attended robots.""The most valuable features are the loops to lookup tables to read the data.""The solution's ability to create adapters quickly is its most valuable feature.""The most valuable aspect for myself was access to the .net framework. If I couldn't figure something out using the objects that they had provided, I could bring in the .net objects and do so using similar logic that I would in a .net or C sharp coding language. Having that familiarity was helpful.""Pega Robotics offers all the required features to build end-to-end process automation like any other similar tools. It's unique development style using data line and control flow line makes it easy to debug through the flow.""Using the tool actually ends up teaching you about making workflows more efficient.""The tech support is highly available and there is plenty of online training available.""It is really flexible in what it can do."

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"The most valuable features are custom objects, custom workflows, triggering, and integration with other SaaS solutions.""The product is very fast and responsive. There's no lag time when you are on the platform."

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Cons
"Pega Robotic Process Automation can improve the OGR area. You don't have a feature to read documents in computer voices.""You cannot use a two-dimensional array to read the data.""The OCR capabilities of the solution could be improved.""Pega has a no-code low-code environment. We do everything based on established rules. You kind-of have to learn how all their rules work and how it works for robotics before you can use the solution effectively.""I have faced many scenarios in the business workflow, where a few applications run on the Citrix environment. That could be a critical part of the process without which business won't be able to accept the automation solution. Because of one small bottleneck, you will lose a very good candidate for process automation.""The ease-of-use could be improved.""I would like to see an enhanced auditing feature included."

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"The cost of this solution could be improved.""The problem is the solution has gotten so big, it's very complex now. It's a bit difficult to figure out how to do certain actions."

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464,369 professionals have used our research since 2012.
Ranking
Views
7,109
Comparisons
5,161
Reviews
6
Average Words per Review
655
Rating
7.7
1st
out of 66 in CRM
Views
3,727
Comparisons
3,031
Reviews
3
Average Words per Review
273
Rating
7.7
Popular Comparisons
Also Known As
Pega RPA, OpenSpan
Sales Cloud, SFDC, Salesforce
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Overview

With Pega Robotic Process Automation (RPA), organizations can automate the mundane, tedious, time-consuming, manual work that is hampering productivity and efficiency. Whether adjudicating claims, onboarding customers or employees, reconciling financials, updating customer information in systems record, Pega RPA can manage the work across your enterprise.

Salesforce Sales Cloud is the most widely used of sales tools and sales automation software, speeding and streamlining all phases of sales from lead management to analytics and forecasting. Thanks to Salesforce Sales Cloud, more than 100,000+ customers and 2 million subscribers worldwide can manage people and processes more effectively, pursue more business in less time, and close more deals.

Offer
Learn more about Pega Robotic Process Automation
Learn more about Salesforce Sales Cloud
Sample Customers
eBay Enterprise, M&I Bank
Coca-Cola Enterprises, Kuoni Global Travel Services, Financial Times, Just Eat, Jobsite, H.R. Owen, PlayerLayer, O2, DMGT, Philips, Xtreme.ie, Business Stream, Remote Asset Management, Dialogue Group
Top Industries
VISITORS READING REVIEWS
Computer Software Company37%
Financial Services Firm14%
Comms Service Provider12%
Insurance Company6%
REVIEWERS
Computer Software Company16%
Financial Services Firm11%
Healthcare Company11%
Cloud Provider11%
VISITORS READING REVIEWS
Computer Software Company46%
Comms Service Provider16%
Energy/Utilities Company6%
Media Company5%
Company Size
REVIEWERS
Small Business22%
Midsize Enterprise11%
Large Enterprise67%
REVIEWERS
Small Business62%
Midsize Enterprise18%
Large Enterprise21%
Find out what your peers are saying about UiPath, Automation Anywhere, Blue Prism and others in Robotic Process Automation (RPA). Updated: February 2021.
464,369 professionals have used our research since 2012.

Pega Robotic Process Automation is ranked 10th in Robotic Process Automation (RPA) with 7 reviews while Salesforce Sales Cloud is ranked 1st in CRM with 3 reviews. Pega Robotic Process Automation is rated 7.6, while Salesforce Sales Cloud is rated 7.6. The top reviewer of Pega Robotic Process Automation writes "A very flexible solution with broad capabilities that gets easy to use with time". On the other hand, the top reviewer of Salesforce Sales Cloud writes "Simple to set up but very complex and expensive". Pega Robotic Process Automation is most compared with UiPath, Blue Prism, Automation Anywhere (AA), Microsoft Power Automate and Pega CRM, whereas Salesforce Sales Cloud is most compared with Vlocity, Camunda BPM, Oracle E-Business Suite, Sales Creatio and Siebel CRM.

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We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.