Salesforce Service Cloud vs. Spiceworks

Salesforce Service Cloud is ranked 4th in CRM Customer Engagement Centers with 2 reviews vs Spiceworks which is ranked 21st in IT Infrastructure Monitoring with 4 reviews. The top reviewer of Salesforce Service Cloud writes "The most valuable features for us are contact tracking, the knowledge base, and the analytics". The top reviewer of Spiceworks writes "The stability of the program is remarkably good, but it gets bogged down in an enterprise environment with over 2000 endpoints". Salesforce Service Cloud is most compared with ServiceNow, Microsoft Dynamics CRM and BMC Remedyforce. Spiceworks is most compared with Zabbix, Nagios XI and JIRA Service Desk. See our Salesforce Service Cloud vs. Spiceworks report.
Cancel
You must select at least 2 products to compare!
Most Helpful Review
Use Null Product? Share your opinion.
Find out what your peers are saying about Salesforce Service Cloud vs. Spiceworks and others in CRM Customer Engagement Centers.
301,499 professionals have used our research since 2012.

Quotes From Members Comparing Salesforce Service Cloud vs. Spiceworks

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Pricing and Cost Advice
Information Not Available
It's free.The product is free! Get it now.

Read more »

Information Not Available
report
Use our free recommendation engine to learn which CRM Customer Engagement Centers solutions are best for your needs.
301,499 professionals have used our research since 2012.
Ranking
Views
8,024
Comparisons
1,991
Reviews
2
Followers
436
Avg. Rating
9.5
Views
12,317
Comparisons
3,718
Reviews
4
Followers
420
Avg. Rating
8.5
Views
0
Comparisons
0
Reviews
1
Followers
1
Avg. Rating
5.0
Top Comparisons
See more Salesforce Service Cloud competitors »
Compared 30% of the time.
Compared 14% of the time.
Compared 8% of the time.
See more Spiceworks competitors »
Also Known As
Service Cloud
Website/Video
Salesforce
Spiceworks
Null Vendor
Overview

Service Cloud is fully customizable support and help desk that provide faster, smarter service that will increase loyalty, retention, and satisfaction. From call-center software to self-service portals, our service solutions enhance your customer service with more responsive, more intuitive, more flexible support that anticipates customer needs.

From network inventory and network monitoring to help desk software, and mobile device management (MDM) to cloud services detection, Spiceworks helps you manage everything about your IT workday from one easy place.
Information Not Available
OFFER
Learn more about Salesforce Service Cloud
Learn more about Spiceworks
Learn more about Null Product
Sample Customers
Stanley Black & Decker, Coca-Cola, Activision, Wells Fargo, Spotify, Aldo, Philips, The Red Cross, Blue Shield of California, Sprouts Farmers Market, Direct Energy Solar, Inspirato, KivaBroward Center for the Performing Arts, Symantec, Webroot, EMC, Pertino
Information Not Available
Top Industries
REVIEWERS
Manufacturing Company
27%
Marketing Services Firm
18%
Recruiting/Hr Firm
9%
Music Company
9%
VISITORS READING REVIEWS
Marketing Services Firm
19%
Manufacturing Company
15%
Financial Services Firm
14%
Comms Service Provider
12%
REVIEWERS
Manufacturing Company
13%
Non Profit
9%
K 12 Educational Company Or School
9%
Retailer
9%
VISITORS READING REVIEWS
Manufacturing Company
10%
Comms Service Provider
9%
Security Firm
9%
University
7%
No Data Available
Company Size
REVIEWERS
Small Business
24%
Midsize Enterprise
36%
Large Enterprise
40%
VISITORS READING REVIEWS
Small Business
37%
Midsize Enterprise
32%
Large Enterprise
32%
REVIEWERS
Small Business
49%
Midsize Enterprise
31%
Large Enterprise
20%
VISITORS READING REVIEWS
Small Business
33%
Midsize Enterprise
37%
Large Enterprise
30%
No Data Available
Find out what your peers are saying about Salesforce Service Cloud vs. Spiceworks and others in CRM Customer Engagement Centers.
Download now
301,499 professionals have used our research since 2012.
We monitor all CRM Customer Engagement Centers reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

Sign Up with Email