Compare SCOM vs. ThousandEyes

SCOM is ranked 10th in Network Monitoring Software with 11 reviews while ThousandEyes is ranked 41st in Network Monitoring Software with 1 review. SCOM is rated 7.6, while ThousandEyes is rated 8.0. The top reviewer of SCOM writes "Best all-around, multi-features single interface, cross-platform monitoring solution for complex environment groupings". On the other hand, the top reviewer of ThousandEyes writes "Good for monitoring connection quality; very stable and easy to implement". SCOM is most compared with Zabbix, Dynatrace, Nagios XI, PRTG Network Monitor and AppDynamics, whereas ThousandEyes is most compared with SolarWinds NPM, SolarWinds TraceView, LiveAction LiveNX, AppNeta and Meraki Dashboard.
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SCOM Logo
Read 11 SCOM reviews.
15,761 views|10,923 comparisons
ThousandEyes Logo
3,640 views|2,240 comparisons
Most Helpful Review
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Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
The advantages of SCOM are that it is definitely user friendly and a more appropriate solution for what we need.Availability monitoring is the feature I have found most valuable, as well as the capacity and ability to send notifications.SCOM has improved our organization by simplifying the monitoring process. The system tells you what the bi-weekly or monthly usage was and that enables us to report this information to the manager. It shows if there was a connectivity issue that needs to be fixed and it's easier to concentrate on what needs to get fixed. System errors, therefore, get fixed faster.The solution is scalable. If you want to monitor more you have to buy more licenses, but you can add on. We don't plan to increase usage.This is a product that does more generally than any of the competing solutions.This solution saves us a lot of work because it reduces the effort that is required in order to start monitoring.This solution helps our application teams by allowing them to drill further into issues and perform a root cause analysis.The most valuable features for us are the monitoring, the health explorer, and the console.

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The most valuable aspect of the solution was the ability to see how the connection quality is between the sites and get an alert if it was turning bad.

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Cons
I would like more customized reports. People should have some customization option on the dashboards for whenever they put multiple lists into it. Beyond customizing the content, there should be the ability to customize the colors so that they can engage some priority and mark challenges separately.In terms of features that could be improved, I would say the agent integration into the operating system. We are having difficulties integrating Linux into some of the networking devices.Then there is also an issue with capacity and limited space. That is something that needs to be improved.Of course, price is always an issue with Microsoft and could be improved.It lacks certain details that other products do better, like granular access and better application monitoring.All of the areas of reporting are very bad and need to be improved.The end-user components, including the dashboards, the administration console, and the web console, need to be improved.The console feature is very poor, and it would be very good for us if this were improved.

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It would be nice if the solution covered other areas like server monitoring.

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Pricing and Cost Advice
If you have a Microsoft Enterprise Agreement, then this is part of the agreement.Our licensing fees are approximately $30 per user, per month.

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Ranking
10th
Views
15,761
Comparisons
10,923
Reviews
11
Average Words per Review
708
Avg. Rating
7.5
41st
Views
3,640
Comparisons
2,240
Reviews
1
Average Words per Review
319
Avg. Rating
8.0
Popular Comparisons
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Also Known As
System Center Operations Manager, SCOM 2012
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Microsoft
ThousandEyes
Overview
System Center Operations Manager provides infrastructure monitoring that is flexible and cost-effective, helps ensure the predictable performance and availability of vital applications, and offers comprehensive monitoring for your datacenter and cloud, both private and public.

ThousandEyes is a Network Intelligence platform that delivers visibility into every network an organization relies on, whether public or private. ThousandEyes enables users to optimize application delivery, end-user experience and ongoing infrastructure investments.

With cloud, enterprises can innovate much faster, but the growing number of cloud and SaaS applications means that more apps are being delivered over the Internet. This increases dependence on the Internet, a public “best effort” network, and other third-party infrastructures, substantially reducing the ability of IT teams to predict, visualize and control operational behavior. This results in a chaotic and unmanageable IT environment, making issue resolution a time-consuming ordeal, potentially impacting reputation and revenue. ThousandEyes has innovated an approach based on an unmatched distribution of smart agents across the Internet and enterprise, providing visibility all the way to the end user. ThousandEyes gathers and analyzes massive volumes of Network Intelligence data from all of these vantage points, enabling organizations to solve even their most obscure performance problems in minutes. By using ThousandEyes in the planning and testing phases of cloud adoption, customers can also strategically identify and fix underlying problems before production deployment of business-critical applications.

The ThousandEyes solution is ubiquitous across industry sectors, and since launching in mid-2013, customers have come from a diverse set of industry sectors, which include Silicon Valley technology companies, financial services, healthcare, pharmaceuticals, retail, manufacturing and education.

Offer
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Learn more about ThousandEyes
Sample Customers
Dialog TelekomWayfair, GitHub, Craigslist, Comcast, SurveyMonkey, Lyft, Box, HP, Zendesk, IO Data Centers, Good Technology, NNTCommunications, Proofpoint, Schneider, Crowdstrike, Avera, Pitney Bowes, InstartLogic, Shutterfly, Shutterstock, Condé Nast, Roche, Jive, Actelion, Brocade, Infor, Okta, JLL, DigitalOcean, Zuora, NetSuite, CloudFlare, One, DemonWare, Quantcast, Carbonite, CareerBuilder, Prosper, Oscar, Slack
Top Industries
REVIEWERS
Retailer14%
Financial Services Firm11%
Healthcare Company11%
Government7%
VISITORS READING REVIEWS
Computer Software Company38%
Comms Service Provider12%
Government8%
Manufacturing Company6%
VISITORS READING REVIEWS
Computer Software Company30%
Comms Service Provider27%
Insurance Company5%
Wholesaler/Distributor4%
Find out what your peers are saying about Paessler AG, Zabbix, SolarWinds and others in Network Monitoring Software. Updated: August 2020.
431,024 professionals have used our research since 2012.

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