Compare SCOM vs. ThousandEyes

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Auvik Logo
318 views|91 comparisons
SCOM Logo
Read 19 SCOM reviews.
13,201 views|8,604 comparisons
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5,339 views|3,580 comparisons
Most Helpful Review
Find out what your peers are saying about SCOM vs. ThousandEyes and other solutions. Updated: May 2021.
509,641 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"Auvik automatically updates network topology. Since it automatically updates the topology, we proactively know what is happening in a country or our branch offices. It also alerts us if there is a topology change, e.g., if it discovers anything new in that country. So, it has reduced the number of failures in our operations. We went from being reactive to proactive. So, we are no longer reacting to what is happening and others are doing. This has saved us about two to three hours a day. We used to spend two to three hours every morning checking the firewall and router logs for malicious behavior.""One of the best things about Auvik, and it's why it's one of my go-to products, are the remote access capabilities. Without a VPN and without any other way in, I'm able to get in and work on and troubleshoot my devices through the remote access console. It has multiple options for that and has been very useful and a huge time-saver. That's one of the killer features. It's one of my must-haves and that's why I like it so much.""The automated, out-of-the-box device configuration backup capability is one of the key features for me in Auvik. To manage a network, one of my key requirements is to be able to rebuild that network if something catastrophic happens. Having up-to-date backups is a must, and this is a tool that I count on to get that right, and it has always performed as I expect.""It also automatically updates network topology. Once it discovers something new, and we allow it, it will update it within the interface. Then, when you log in to the cloud, it shows it. It's kinds of neat. It shows you exactly where things connect. We can see and connect the dots.""The visibility that it provides is probably the most valuable feature because we need to know what our sites look like. Understanding what our sites look like and knowing about what kind of network gear or network equipment these sites are running is very important for us. Previously, we didn't have visibility into everything.""Auvik is easy to use. The first thing you see when you open it up is a map of the United States or wherever you are, and it shows the locations of all of your network endpoints. For discovery, you set credentials and manage the credentials and it tells you when it needs a new credential. So you just click the "Manage Credentials" button and it takes you to the right spot. You enter in a new credential and then it starts looking closer at the device. It can give you all kinds of information from inside the device's log. We use it for CIS logs and we use it for just regular logging. The CIS log was something I was looking for in the other products, just so we have a place for the CIS logs to congregate so we can look them up.""Being able to see things like the hardware lifecycle, if our equipment is up to date, if connections are broken, or whether there are physical line breaks, is helpful. We're able to determine connectivity issues. We can monitor pretty much anything that is network-related.""Remote accessibility of the network devices is the most valuable feature. I often have to log into switches and routers to make changes, and I can do so from any computer as long as I have an Internet connection. I don't need to have my laptop or a VPN. Auvik is faster."

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"It takes a lot of the headache out of managing your data centers and software in other places.""The most valuable features for us are the monitoring, the health explorer, and the console.""This solution helps our application teams by allowing them to drill further into issues and perform a root cause analysis.""This solution saves us a lot of work because it reduces the effort that is required in order to start monitoring.""This is a product that does more generally than any of the competing solutions.""The solution is scalable. If you want to monitor more you have to buy more licenses, but you can add on. We don't plan to increase usage.""SCOM has improved our organization by simplifying the monitoring process. The system tells you what the bi-weekly or monthly usage was and that enables us to report this information to the manager. It shows if there was a connectivity issue that needs to be fixed and it's easier to concentrate on what needs to get fixed. System errors, therefore, get fixed faster.""Availability monitoring is the feature I have found most valuable, as well as the capacity and ability to send notifications."

More SCOM Pros »

"The most valuable aspect of the solution was the ability to see how the connection quality is between the sites and get an alert if it was turning bad.""The company provides excellent service.""The authentication overall - including to the VPN and LAN - is excellent."

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Cons
"They need to improve the reporting system. They still don't have a proper reporting system in Auvik. They have built a dashboard in Power BI using APIs, but they should build some sort of report within Auvik itself. If Auvik fixes the reporting or comes up with a good reporting module, it will change the game.""The logging features could be a little bit better polished, although that aspect is relatively new. It comes in as raw data, with different formats for different vendors. It's not immediately clear to people what's going on with some of that and you have to read through the codes. Some of the higher-end logging solutions, like Splunk, which is very expensive, can parse through it and correlate items better. Improvement to the logging features would be a value-add, but I'm still very happy that it exists.""Sometimes we get false positives, which every now and then is not a big deal. But it would help if they made it a little easier to suppress some of the alarms.""They can definitely build more alerts.""The map would be the first thing I would like to see improved because sometimes the maps get really odd-looking and the automated placement of things on the map, devices on the map is sometimes not right. In fact, I was just looking at the map and something got moved. I'm sure it didn't get moved, it's just that Auvik realized it was supposed to go somewhere else. So the map could be better if there was a little bit of manual manipulation that you could do.""It's rare, but sometimes the actual application itself can be a little slow. That's because of the amount of data that it is pulling from remote networks. That has been my only complaint with it and it's really not even a complaint. But if the speed of the application were to improve, it would help a lot.""If I am an administrator, then I have to maintain, clean, and label that environment. Auvik's utility in that regard is cumbersome. It is hard to find where certain things are configured. Also, it is sometimes hard to figure out why Auvik is doing what it is doing.""It uses SNMP in its discovery process and how it pulls in data. But today it doesn't have an SNMP trap facility so you can't have your infrastructure devices push alerts into Auvik. And that for us would be a big feature that we would like to see."

More Auvik Cons »

"On-prem network monitoring is something that could be improved drastically.""The console feature is very poor, and it would be very good for us if this were improved.""The end-user components, including the dashboards, the administration console, and the web console, need to be improved.""All of the areas of reporting are very bad and need to be improved.""It lacks certain details that other products do better, like granular access and better application monitoring.""Of course, price is always an issue with Microsoft and could be improved.""Then there is also an issue with capacity and limited space. That is something that needs to be improved.""In terms of features that could be improved, I would say the agent integration into the operating system. We are having difficulties integrating Linux into some of the networking devices."

More SCOM Cons »

"It would be nice if the solution covered other areas like server monitoring.""It's an expensive solution.""The guest portal is hard to use."

More ThousandEyes Cons »

Pricing and Cost Advice
"Compared to other products, Auvik's pricing is more feasible since you get all its features. You pay for licenses on a per network device basis. It monitors hypervisors, but does not bill for that. There are no additional costs, which is something that I like.""The pricing is fair for the value and time saved that you get out of it. The larger you go, the more sense it makes per device, because as you hit different pricing tiers, it becomes much more affordable per device.""Its pricing is a little on the high end. There are no costs in addition to the standard licensing fees. It is more expensive than other solutions, but their per-device model is very fair. Anything other than the networking gear is monitored by Auvik at no charge.""The value is there. It's not that expensive per device and it's licensed per device. Unlike some of the other tools that I use, it's not real expensive. It's a good value for the price.""It's great for small businesses, but when you start reviewing the pricing model, depending on how many devices, and what sub-devices you decide to pull in, it can get tricky as far as the pricing goes.""As an individual IP company, Auvik is a little bit pricey. It is a little expensive, but as an MSP owner, I have a small side business. So, I'm an Auvik customer in that sense too. In that, I think it's reasonable to pay $10 to $15 a device or less depending on the endpoint. For the amount of capability that it has, it is very reasonably priced."

More Auvik Pricing and Cost Advice »

"If you have a Microsoft Enterprise Agreement, then this is part of the agreement.""It is more expensive than the competition.""SCOM is part of the System Center suite and I am satisfied with the pricing.""We have an enterprise agreement that includes this product as part of it.""The pricing is good, and it's part of their system center suite.""We have to pay for a license and the price is fine for us.""We have an EA with Microsoft, and it comes as part of the EA."

More SCOM Pricing and Cost Advice »

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Questions from the Community
Top Answer: One of the best things about Auvik, and it's why it's one of my go-to products, are the remote access capabilities… more »
Top Answer: The pricing is fair for the value and time saved that you get out of it. The larger you go, the more sense it makes per… more »
Top Answer: The logging features could be a little bit better polished, although that aspect is relatively new. It comes in as raw… more »
Top Answer: It discovers the components automatically, which is a fantastic thing. The discovery works in an automatic way, and it… more »
Top Answer: We have an EA with Microsoft, and it comes as part of the EA.
Top Answer: They can focus more on cloud monitoring instead of on-premise monitoring. We should be able to monitor cloud-related… more »
Top Answer: It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others… more »
Top Answer: The authentication overall - including to the VPN and LAN - is excellent.
Top Answer: The guest portal is hard to use. Clients have faced many difficulties, especially around various mobile devices in order… more »
Popular Comparisons
Also Known As
System Center Operations Manager, SCOM 2012
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Overview

Auvik is cloud-based software that simplifies and automates network monitoring and management to give you complete network visibility and control.

Designed to deploy in minutes, you’ll resolve problems faster than ever with real-time network mapping and inventory, powerful troubleshooting features, deep network traffic insights, automated config backups and restore, and more. https://www.auvik.com/get-free-trial

System Center Operations Manager provides infrastructure monitoring that is flexible and cost-effective, helps ensure the predictable performance and availability of vital applications, and offers comprehensive monitoring for your datacenter and cloud, both private and public.

ThousandEyes is a Network Intelligence platform that delivers visibility into every network an organization relies on, whether public or private. ThousandEyes enables users to optimize application delivery, end-user experience and ongoing infrastructure investments.

With cloud, enterprises can innovate much faster, but the growing number of cloud and SaaS applications means that more apps are being delivered over the Internet. This increases dependence on the Internet, a public “best effort” network, and other third-party infrastructures, substantially reducing the ability of IT teams to predict, visualize and control operational behavior. This results in a chaotic and unmanageable IT environment, making issue resolution a time-consuming ordeal, potentially impacting reputation and revenue. ThousandEyes has innovated an approach based on an unmatched distribution of smart agents across the Internet and enterprise, providing visibility all the way to the end user. ThousandEyes gathers and analyzes massive volumes of Network Intelligence data from all of these vantage points, enabling organizations to solve even their most obscure performance problems in minutes. By using ThousandEyes in the planning and testing phases of cloud adoption, customers can also strategically identify and fix underlying problems before production deployment of business-critical applications.

The ThousandEyes solution is ubiquitous across industry sectors, and since launching in mid-2013, customers have come from a diverse set of industry sectors, which include Silicon Valley technology companies, financial services, healthcare, pharmaceuticals, retail, manufacturing and education.

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Learn more about Auvik
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Sample Customers
Information Not Available
Dialog Telekom
Wayfair, GitHub, Craigslist, Comcast, SurveyMonkey, Lyft, Box, HP, Zendesk, IO Data Centers, Good Technology, NNTCommunications, Proofpoint, Schneider, Crowdstrike, Avera, Pitney Bowes, InstartLogic, Shutterfly, Shutterstock, Condé Nast, Roche, Jive, Actelion, Brocade, Infor, Okta, JLL, DigitalOcean, Zuora, NetSuite, CloudFlare, One, DemonWare, Quantcast, Carbonite, CareerBuilder, Prosper, Oscar, Slack
Top Industries
VISITORS READING REVIEWS
Comms Service Provider25%
Computer Software Company24%
Financial Services Firm8%
Government7%
REVIEWERS
Financial Services Firm27%
Retailer11%
Healthcare Company8%
Government8%
VISITORS READING REVIEWS
Computer Software Company26%
Comms Service Provider18%
Government10%
Financial Services Firm8%
VISITORS READING REVIEWS
Comms Service Provider43%
Computer Software Company20%
Financial Services Firm5%
Manufacturing Company4%
Company Size
REVIEWERS
Small Business43%
Midsize Enterprise29%
Large Enterprise29%
REVIEWERS
Small Business18%
Midsize Enterprise24%
Large Enterprise58%
VISITORS READING REVIEWS
Small Business5%
Midsize Enterprise30%
Large Enterprise65%
No Data Available
Find out what your peers are saying about SCOM vs. ThousandEyes and other solutions. Updated: May 2021.
509,641 professionals have used our research since 2012.

SCOM is ranked 6th in Network Monitoring Software with 19 reviews while ThousandEyes is ranked 33rd in Network Monitoring Software with 3 reviews. SCOM is rated 7.8, while ThousandEyes is rated 8.0. The top reviewer of SCOM writes "Best all-around, multi-features single interface, cross-platform monitoring solution for complex environment groupings". On the other hand, the top reviewer of ThousandEyes writes "Scalable with good authentification and great technical support". SCOM is most compared with Zabbix, Dynatrace, Nagios XI, PRTG Network Monitor and BMC TrueSight Operations Management, whereas ThousandEyes is most compared with Meraki Dashboard, LiveAction LiveNX, SolarWinds NPM, Cisco Stealthwatch and Kentik. See our SCOM vs. ThousandEyes report.

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