Dynatrace Reviews

• Production application and environment health monitoring tool
• Dashboard to help present the statistics to management

Real time monitoring helps reduce downtime. It also helps to get a detailed trace of each transaction. It saves a lot of time in determining what is the likely cause of an issue that an end user may be experiencing.

Log files for JVM transactions help to debug most of the failures. It helps to detect application dependencies, and provides one consolidated view of application performance.

• Requires application knowledge
• Hard to use for beginners, to setup and explore
• DevOps plugin monitoring tools need improvement

We monitor our business's essential websites and also our newest mobile application. Monitoring the application with Appmon has proven essential for our testing department.

We can see which step in a transaction is causing latency, right down to the particular Java class. The granularity is amazing.

Monitoring the PurePath is awesome. You can see every step a transaction goes through, which servers it hits, and what technology it uses (windows, Linux, etc.).

I do not know about how our contract is structured. From what I have heard in the company, Dynatrace is expensive. 

You get a really well-planned out monitoring suite for the money spent.

• Agent & agent-less monitoring Application
• .NET CLR and Java runtime injection
• PurePath and PureStack Technologies
• UEM Technology
• Ability to deploy custom plugins to leverage the tool in new ways

Dynatrace has made it extremely easy for us to identify the root cause of poor performing components of our applications. With the Agent-less monitoring and ability to create custom plugins we've been able to transform the tool not just into a great APM solution, but a really good Enterprise Monitoring solution too which helps replace the need for other tools such as SCOM, OpenView, SiteScope, etc.

Generally their support is pretty good, but on occasion you can tell you get someone "new", in which you know more than they do.

4 years

Deployments are pretty straightforward with easy setup and easy to migrate from one version to another.

In the earlier versions of dynaTrace it was more unstable. But the tool has matured greatly over the last 1-2 years and Compuware continues to improve it.

Similar response to stability.

Customer service is very friendly, knows the products well, and try very hard to meet your expectations.

Generally their Support is pretty good, but on occasion you can tell you get someone "new", in which you know more than they do.

Initial setup was very straightforward and easy to setup.

Implemented in-house. Very easy.

APM monitoring and troubleshooting for any kind of technology.

This has improved our organization because any kind of technology, even legacy equipment, is now monitored.

The user experience monitor is a real added value.

It would be nice to have a simplified monitoring feature for non-Java applications.

As a system integration company, we provide it as an APM solution to our customers.

Dynatrace solved various kinds of Ops / DevOps issues for our customers including bad code, bad configurations, operational issues, etc.

The features that we find most valuable are automatic root cause detection, topology discovery, and session replay. Basically, all the features provided are valuable.

I would like to see an App store for plugins and extensions. This would provide a single point for all Dynatrace users to download and install product extensions from.

Very good.

Exceptional.

Exceptional. Very quick replies (sometimes in the order of minutes), very professional.

Not really.

Very straightforward.

In-house.

Case by case.

N/A

AppD, New Relic

Have Dynatrace or one of its partner do a PoC. You will not regret it.

Our implementation is not a single case. We are the local partner for Dynatrace in Romania and have very different use cases that differ based on our customers.

Dynatrace is being used from monitoring the end user experience to infrastructure monitoring and real-time business and impact analysis.

The ease of use and full stack, 100% visibility inside the monitored applications has really helped us improve, showcase, and implement Dynatrace throughout our clients' systems.

Ease of problem detection,  alerting, visual timeline, and user-sessions are some of the best features of Dynatrace.

There are lots of features that Dynatrace provides that really help the business grow. From user experience, where you can view exactly what your users are experiencing, to AI problem detection, and root cause analysis where the IT department is really keen to use Dynatrace.

The web interface, in some cases, is a little ambiguous to use. From passing through different screens to go and drill down, to not propagating the filter timeframes from different screens.

Apart from that, all of Dynatrace’s features are a real plus to have implemented.

We use this solution for performance monitoring and identifying resource management problems.

We hope to improve our customer experience by making our webpage, native applications, and B2B interfaces function properly. In our environment, we have several databases and several types of code. The databases include Oracle, MSSQL, and MongoDB. 

It is critical to have the proper tool.

One of the features that sets this product apart from its competitors is that it generates a solution. We really like the number of reports it generates and the information that is provided to assist with analysis.

This solution also has the capability of analyzing our messaging software.

We would like to see more third-party tools for training.

We carefully looked at all of the options on the market and currently, we are in the process of a pilot installation of Dynatrace. The initial results are encouraging and we are waiting for more data to make the final decision.

At this time it seems that Dynatrace has almost everything we need.