I would give Dynatrace's technical support a 100% rating. I feel like whenever I call or send an email that I get the right person automatically. For the most difficult answers, the most I have to wait is about three days and the answers have been relevant.
It helps our organization identify potential problems by doing thorough analysis of systems which integrate with one another.See all Pros for Dynatrace >>
It has improved my organization because we are able to proactively and reactively look at performance issues.See all Pros for AppDynamics APM >>
Some of its valuable features include transaction traces, dashboards, and metric grouping to see combined data.
CA APM is very scalable and used in a clustered environment because it supports more than its technical capacity.See all Pros for CA APM >>
As New Relic is already integrated with Drupal, we can get our projects done with best practice and with the best value that we believe in.See all Pros for New Relic APM >>
This solution has helped provide relief to existing Level 2 teams, allowing them to focus efforts on in-depth problem analysis.
This tool allows one to analyse, integrate and customize as per the systems and allows you to set your own rules.See all Pros for ITRS Geneos >>
It allows non-technical users to inspect their individual components within the total infrastructure without disturbing other components and without bothering the technical teams.
We have easily created use case testing harnesses for specific flows that incorporate various message types.
It's what we use for monitoring our MQ system, so the features that they provide are just really, really good.See all Pros for Avada Software Infrared360 >>
It provides a lot of customer insight, understanding the customer's needs, understanding the customer's issues, and it gives me a more proactive approach to solving a customer problem before it happens.
Customer are able to develop more quickly versions in which users can see the application to correct and monetize it.
We can collect data about the user experience and see how the user is behaving with the app, or check the behavior of the app itself.See all Pros for AppPulse Suite >>
While it also provides desktop metrics, the main thing we use it for is monitoring our applications.See all Pros for Riverbed SteelCenter Aternity >>
Valuable features include wide support for monitoring, strong event management, service management capability, baselining (analytics) and easy to integrate other tools with it.
It provides common administration, and a Single Sign-On Platform with RBAC, which eases the cross launch between multiple tools
The tailoring of the knowledge modules has been particularly useful as I can streamline the agents to only report on critical events.See all Pros for BMC TrueSight Operations Management >>
The best application performance monitoring solutions (APM) are important for proactively monitoring and managing a software application’s performance and availability. APM’s scope further includes performance measurement for virtually any IT asset that affects end user experience. The sign of the best APM tools are that they detect application performance issues in order to adhere to an agreed-upon service level. In particular, APM is focused on app response times under various load conditions. As part of this, APM also measures the compute resources required to support a given level of load.
According to members of the IT Central Station community, the best APM vendors serve multiple masters. Developers need to understand app performance characteristics in order to ensure an optimal software experience for end users. Business managers and IT department leaders use APM data to help make decisions about infrastructure and architecture.
As applications grow more complex and interdependent, application performance monitoring users express high expectations for potential APM toolsets. Accessibility, manageability and scalability are essential. Users argue that an effective APM tool must give business stakeholders accurate, understandable data while allowing developers to dive deeply into stored data over the long term.
DevOps users want app performance management tools to measure the deep internal transactions that take place inside an application or between integrated system elements. They want APM data in real time, across multiple application tiers, with transparency along the entire application process chain. Some refer to this as “full stack tracing.”
Ideally, APM data should be measured against user experience as a key performance indicator. For example, if a bottleneck is being caused by database latency, users want to understand the root cause so they can fix it immediately. This might require an alerting based on patterns and “baselining.”
Some expect APM tools to enable the discovery of complex distributed application architecture or even microservices and containers. After all, not all application architecture is known at the outset, and it certainly changes over time. Users need APM tools to be proactive whether they are used in dev, test, QA or production environments.
The APM toolset itself should have low impact on application performance. The measurements it takes have to be easy to interpret and place into a business-friendly reporting output. For instance, IT Central Station members suggest that APM tools should offer a predefined customizable reporting capability, with high visibility and a capacity to export and report on large quantities of raw data.