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Find out what your peers are saying about Dynatrace, AppDynamics, CA Technologies and others in Application Performance Management (APM).
269,736 professionals have used our research since 2012.
Application performance management %28apm%29 report from it central station 2018 05 19 thumbnail
Find out what your peers are saying about Dynatrace, AppDynamics, CA Technologies and others in Application Performance Management (APM).
269,736 professionals have used our research since 2012.
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What is Application Performance Management (APM)?

The best application performance monitoring solutions (APM) are important for proactively monitoring and managing a software application’s performance and availability. APM’s scope further includes performance measurement for virtually any IT asset that affects end user experience. The sign of the best APM tools are that they detect application performance issues in order to adhere to an agreed-upon service level. In particular, APM is focused on app response times under various load conditions. As part of this, APM also measures the compute resources required to support a given level of load.

According to members of the IT Central Station community, the best APM vendors serve multiple masters. Developers need to understand app performance characteristics in order to ensure an optimal software experience for end users. Business managers and IT department leaders use APM data to help make decisions about infrastructure and architecture.

As applications grow more complex and interdependent, application performance monitoring users express high expectations for potential APM toolsets. Accessibility, manageability and scalability are essential. Users argue that an effective APM tool must give business stakeholders accurate, understandable data while allowing developers to dive deeply into stored data over the long term.

DevOps users want app performance management tools to measure the deep internal transactions that take place inside an application or between integrated system elements. They want APM data in real time, across multiple application tiers, with transparency along the entire application process chain. Some refer to this as “full stack tracing.”

Ideally, APM data should be measured against user experience as a key performance indicator. For example, if a bottleneck is being caused by database latency, users want to understand the root cause so they can fix it immediately. This might require an alerting based on patterns and “baselining.”

Some expect APM tools to enable the discovery of complex distributed application architecture or even microservices and containers. After all, not all application architecture is known at the outset, and it certainly changes over time. Users need APM tools to be proactive whether they are used in dev, test, QA or production environments.

The APM toolset itself should have low impact on application performance. The measurements it takes have to be easy to interpret and place into a business-friendly reporting output. For instance, IT Central Station members suggest that APM tools should offer a predefined customizable reporting capability, with high visibility and a capacity to export and report on large quantities of raw data.


Best Application Performance Monitoring & Management (APM) Tools

Read reviews of Application Performance Management (APM) that are trending in the IT Central Station community:
Your trust is our top concern, so companies can't alter or remove reviews.
Dynatrace logo 80x80
Dynatrace
Anonymous avatar x80
Real User
Platform Engineer at a financial services firm with 10,001+ employees
Feb 22 2018

What is most valuable?

It is different for me than other users. I like the PurePaths dashlet the most. This is mostly because (and I can count a handful at times where this has not been this scenario) as soon I open the PurePaths dashlet and sort by response time, there is the problem. Every time. If the PurePaths dashlet pulls up 750,000 PurePaths, I really only needed to know about... more»

What needs improvement?

I would love to see a better data export, because AppMon's charting capabilities leaves a lot to be desired. The dashboarding capabilities leaves a lot to be desired. There are a lot of times, for example, at my last company, they wanted Dynatrace data in addition to a bunch of other stuff dumped into one place. It was not just performance metrics. The CEO... more»
Dynatrace logo 80x80
Dynatrace
Anonymous avatar x80
Real User
Supervisor Of Event Management And Monitoring at a insurance company with 1,001-5,000 employees
Feb 21 2018

What is most valuable?

Dashboards is one, troubleshooting is another. I come from the monitoring perspective, so the ability to triage quickly is important, and the ability to alert and tell people where the problem is, that's what I really like about the product.

How has it helped my organization?

Right now in an AppMon, when you have DevOps teams looking to see where transactions are going through from business transactions, and they want to set up measurements to see how things are. And dashboards - dashboards are extremely important... more»

What needs improvement?

I haven't had a chance to go through all of it, but I would like to see the ability, from an administrative standpoint, for it to collect statistics. I want to be able to see the servers that the agents are installed on. I want it to be able... more»
Application performance management %28apm%29 report from it central station 2018 05 19 thumbnail
Find out what your peers are saying about Dynatrace, AppDynamics, CA Technologies and others in Application Performance Management (APM).
269,736 professionals have used our research since 2012.
Dynatrace logo 80x80
Dynatrace
Anonymous avatar x80
Real User
Senior Manager APM Team at a financial services firm with 1,001-5,000 employees
Feb 13 2018

What is most valuable?

* End-to-end visibility of the applications, since we have them instrumented. Understanding where the hotspots are in the applications. * Quick Fault Domain Isolations: When people are having a problem, understanding where to look, and... more»

How has it helped my organization?

Mean time to resolution is probably the biggest improvement. Also, operational awareness is probably one I haven't touched on too much. I think in the past a lot of teams really didn't have a comfortable feel for how well, or not well, their... more»

What needs improvement?

Over the last year, one of the things we've had a challenge with is, we've used AppMon for so long, people are quite comfortable with it. We had a pilot of Dynatrace SaaS up and running for about a year, trying to transition application teams... more»
Dynatrace logo 80x80
Dynatrace
Anonymous avatar x80
Real User
Enterprise Monitoring Architect
Feb 15 2018

What is most valuable?

For me the service workflow and the dashboards are the most valuable features, simply because I can know what’s going on in my infrastructure within five minutes, versus two hours.

How has it helped my organization?

It increases productivity first of all, and it makes our troubleshooting efforts more efficient. We don’t do the war-room thing, I hate the war-room thing. A lot of the time, when there’s an issue, before they can even assemble the war room,... more»

What needs improvement?

Can it talk to me? But seriously, the additional feature I would like to see: I did like the old dashboards, the legacy 6.3 for example; the way we were able to do the dashboarding in the client. I would like to be able to see that in the new... more»
Dynatrace logo 80x80
Dynatrace
Anonymous avatar x80
Real User
Technical Team Manager at a manufacturing company with 1,001-5,000 employees
Feb 07 2018

What is most valuable?

The most valuable feature of the solution is the visibility. It creates visibility - from when the user starts interacting with our application - all the way back to our database calls, our network path, everything. The triaging is amazing.... more»

How has it helped my organization?

Once we started adopting this tool, it become an integral part of our business goals. As an industrial manufacturing company, the big investment and the interest area for us is to have our presence in the e-commerce platform, with stable and... more»

What needs improvement?

From the Dynatrace SaaS platform, they talk about the APIs. The approach they take is, "We create the APIs, you use them however you want." I like it, that gives us flexibility. But at the same time, if your company does not have a huge... more»
F5eaaaa0 d8f6 49cc a3b6 e4a5f5e41b8d avatar
Vendor
Subject Matter Expert
IBM India Private Limited
May 07 2017

What is most valuable?

Most of the features are helpful. The name of the module itself says "Server and Application Monitor". We use this module extensively for base monitoring and application monitoring. This keeps our infrastructure/service availability intact.... more»

How has it helped my organization?

I work in a space where we manage enterprise monitoring for server infrastructure. Hence, SAM is one the best modules that's capable of doing it. As a part of base monitoring of server infrastructure, we look at server down, CPU threshold,... more»

What needs improvement?

I always thought we should be able to perform all admin activities using the web portal. Over a period of time, SolarWinds has achieved this. Most of the admin activities can be performed using SolarWinds web portal (such as advanced... more»
Dynatrace logo 80x80
Dynatrace
Anonymous avatar x80
Real User
IT Delivery Manager at a financial services firm with 1,001-5,000 employees
Feb 08 2018

What is most valuable?

Being able to identify the blind spots. Before, we had lots of monitoring, but it was all very manual. It was literally taking server logs and dumping them somewhere and someone had to manually go through things. You only monitor what you... more»

How has it helped my organization?

We have had a few instances where we found small problems. They may or may not have been a full site-outage, but they certainly would have had some kind of customer impact. We only put the tool in a year ago but we've already got quite a... more»

What needs improvement?

I think the one that's coming soon, the customer playback and the session replay. Notwithstanding the challenge we might have around GDPR, and the collection of data - which worries me - what we have quite a lot is, a very specific customer... more»
Dynatrace logo 80x80
Dynatrace
4def3e60 e225 4d18 85c2 c465367bf0d3 avatar
Real User
Lead Performance Engineer at a retailer with 10,001+ employees
Feb 20 2018

What is most valuable?

The most valuable things that we have seen are the user experience and capturing what the users are doing inside the browser, and being able to equate that back to the business and telling them how much of their company is doing what. Also,... more»

How has it helped my organization?

Before we had the tool we had no visibility into the user experience and capturing what was going on inside the browser. We utilized tags so we knew how many times people were doing certain things, but we did not know how the performance was,... more»

What needs improvement?

Stability and scalability have been issues right now. My understanding going forward, and I am cautiously optimistic, is that we will not have these problems anymore. I would really like for that to be the case. We are a large company. We do... more»
Appdynamics logo stacked rgb deepspace
AppDynamics
Anonymous avatar x80
Real User
IT Engineer at a tech services company with 1,001-5,000 employees
Dec 25 2016

What is most valuable?

The transaction snapshots are probably by far the most used feature because it gives a lot of details. It adds a lot of value. You can really get to the details really, really quick. You can drill down very, very quick. When you show it to... more»

How has it helped my organization?

As I’ve mentioned elsewhere about correlation, it's really helpful because I don't have to spend time with multiple teams. A lot of times, what might have happened in the past was where, if there was a problem, we would call like six, seven,... more»

What needs improvement?

I can think of 2-3 complex problems that probably would be helpful to most customers. Heap analysis is one; memory leaks. That's already there, so maybe that does not count at this point. The second one I would probably call out is connection... more»
Dynatrace logo 80x80
Dynatrace
Anonymous avatar x80
Real User
Senior Director at a financial services firm with 1,001-5,000 employees
Feb 19 2018

What is most valuable?

* The threshold alerting is what makes the difference. * The PurePath stuff for deep dive analysis on problems. That is massive as far as having a benefit. The dashboard is eye candy, because it's just a screen. It looks nice but the... more»

How has it helped my organization?

We have substantially lowered incidents in our organization. It is hard to really measure it exactly from a percentage of how many have been lowered. As a general statement, there is no question that the number of incidents and the duration... more»

What needs improvement?

I do not know everything that is in the hopper. What I am about to say could already be in the hopper. I am learning more about so called 7.1, be it SaaS or AppMon. Setting up the thresholds and alerting, it is complicated to understand their... more»
Dynatrace logo 80x80
Dynatrace
34ae987b c8f5 415d 8a1b 6b202f9e569b avatar
Real User
Solutions Architect at Datacom Systems (NSW)
Feb 19 2018

What is most valuable?

Problem detection. Obviously, during the building of a system that is new and it's in development, there are a lot of bugs. Being in the cloud it is very difficult, sometimes, to diagnose where the issues are. Dynatrace gives us that deep... more»

How has it helped my organization?

The benefit we've seen so far is the ease of configuration, ease of set-up, just drop an agent in the machine and off it goes. That's been good. Also, having a single point of availability of all your performance data has been a big benefit.... more»

What needs improvement?

The one feature that I was really pleased to see coming is that configuration management - that's scripted configuration management - which really fits into that whole DevOps idea of being able to do that. I'd like to see the UI a bit more... more»
Appdynamics logo stacked rgb deepspace
AppDynamics
3d1f6343 c274 4ecc 8f13 668bee55f77b avatar
Real User
Lead Analyst at a financial services firm with 1,001-5,000 employees
Dec 21 2016

What is most valuable?

The most valuable features are transaction correlation, application flow map, business transactions, and the key metrics that are displayed on the dashboard.

How has it helped my organization?

It gives a complete, end-to-end visualization of an environment. That's where it is a little easier to analyze any issue in production compared to the other APM tools. That's the key difference between the other tools and AppDynamics.

What needs improvement?

The first thing is that they are going in the right direction. That's the great thing because they're linking IT with business. That's why we mostly like it because the other APM tools are just talking about your IT. They're not linking that... more»
Dynatrace logo 80x80
Dynatrace
Anonymous avatar x80
Real User
IT Application Analyst Senior at a financial services firm with 1,001-5,000 employees
Feb 20 2018

What is most valuable?

For me, the most valuable feature of this solution is that deep dive that we get out of the AppMon product with the PurePath technology, and the way that the PurePath stack works. It's visibility that we didn't have into our applications... more»

How has it helped my organization?

I think it has improved the way our company has functions because of the insight that we have now into our applications. On top of bringing in the AppMon product to our organization, we've also really been trying to push APM as a culture,... more»

What needs improvement?

I've learned a lot during this Perform 2018 conference about the direction and the roadmap that Dynatrace is going with the actual Dynatrace product. One thing that I would like to see is for companies like us - large AppMon customers that... more»
Appdynamics logo stacked rgb deepspace
AppDynamics
Anonymous avatar x80
Real User
Software Engineer at a tech vendor with 1,001-5,000 employees
Dec 08 2016

What is most valuable?

Features that are valuable to us are the business transaction transparency from one tier to the next and the ability to be able to drill down into the called stack. The ability to identify the stalled and error transactions in real time. And... more»

How has it helped my organization?

AppDynamics lets you find things that you wouldn't otherwise be able to see. Without APM, you'd be spending a lot more time to try and investigate into all the individual event logs. Our services are massive. It's not a simple application... more»

What needs improvement?

One of the things that I've noticed is when you have a massive scale, turning on too much of data logging is not possible. So sometimes what's happening is we would use the snapshot capabilities to a minimum. But then what's happening as a... more»
Anonymous avatar x80
Real User
Network Operation Center Team Leader at a recruiting/HR firm with 1,001-5,000 employees
May 07 2017

What is most valuable?

* Ease of installation and administration * Extremely user friendly: Any IT professional can learn how to admin NPM in a short time. * Powerful data collection from a wide range of different network devices. * Devices not supported can be... more»

How has it helped my organization?

* Sometimes a picture is worth a thousand words. I was awarded Q3 employee of the quarter. I am the first NOC member to receive this award at Kforc). * By replacing SCOM and several other monitoring tools and merging them into the Orion... more»

What needs improvement?

* MS Azure Service and user experience monitoring. This is an area in which the SolarWinds tools are lacking. * Most focus seems to be on AWS cloud services. But some press has been released stating more Azure Cloud Service monitoring options... more»
Dynatrace logo 80x80
Dynatrace
Anonymous avatar x80
Real User
SRE Manager at a tech vendor with 501-1,000 employees
Mar 07 2018

What is most valuable?

The performance features are most important ones. That would include reporting, you get reports on your performance data. The next is the alerting feature. For example, my applications are going out on some thresholds. So I get alerts,... more»

How has it helped my organization?

We got to know which modules of my application are used more by the customers, as well as which modules of my application are very slow. It has helped with my overall my performance statistics. There are different phases of product... more»

What needs improvement?

If Dynatrace is capturing everything in your application, it has to "sense" that information, and that sensing needs sensors which we have to include in our applications. The more you apply sensors - the more details you want - the more you... more»
Appdynamics logo stacked rgb deepspace
AppDynamics
1ca97a9c 7c1a 4d3f 85d3 3eed3da745f1 avatar
Real User
Application Engineer II at Expedia
Dec 14 2016

What is most valuable?

The most valuable feature is real-time performance monitoring of my production applications; being able to determine within just a couple of minutes, whether or not my applications are having a problem; and being able to correlate that with... more»

How has it helped my organization?

We use it pretty widely across the company. In my particular group, where we've been able to get it situated for all of our .NET and related applications, we've been able to really improve our time to resolution on incidents. We've been able... more»

What needs improvement?

One of the things that I would like to see is a little bit more ease of use with regards to the analytics component. I know that's new. At a recent conference, there was a session for hands on with analytics that I signed up for. I planned to... more»
Micro focus logo
Micro Focus
Anonymous avatar x80
Real User
Application Development Specialist Lead at a energy/utilities company with 1,001-5,000 employees
Oct 13 2016

What is most valuable?

AppPulse Active allows us to very quickly produce synthetic monitoring for our applications, for some applications we've never been able to monitor before, some older Legacy applications. It gave us a set of tools that we could use to create... more»

How has it helped my organization?

We've had a very quick return on our investment as far as being able to monitor applications that we hadn't been able to monitor before, and then able to catch problems that we previously had not been able to catch. For example, with the way... more»

What needs improvement?

The one that sticks out in my mind is some flexibility to do recurring downtime. Right now you can schedule downtime on a one-off basis. I'd like to be able to schedule application downtime if I know the application I'm monitoring is going to... more»
Dynatrace logo 80x80
Dynatrace
Anonymous avatar x80
Real User
APM Architect at a tech services company with 10,001+ employees
Feb 18 2018

What is most valuable?

Mainly, if the user rarely utilizes user monitoring, this is the biggest feature. Because when the user has an issue, we have configured the alerting so the error or the incident will go to the respective team. Then, the team can contact the... more»

How has it helped my organization?

* The deployment configuration and everything is simple. It is not that complicated. That is critical, because that saves time. Whenever something goes wrong, since in deployment everything is easy, you are saving time solving the issues. *... more»

What needs improvement?

There is a limitation on timeframe. Now, if you look at the dashboard, it will state five minutes, then 15 minutes, then one hour, then six hours, and finally 24 hours. I would like them to provide a set of options defining the business hour.... more»
F5c0da02 9186 492d 9796 56642009135c avatar
Real User
Manager Application Support at a legal firm with 1,001-5,000 employees
Aug 07 2016

What is most valuable?

It's a monitoring tool. Specifically, it monitors very well the ability to sort large amounts of data into something that is actionable. Once you know how to use it, it's very good at identifying trends underlying in large amounts of data.... more»

How has it helped my organization?

We've built a task force that I was the head of to resolve some longstanding issues with our existing Windows 7 image. The Aternity application was a key product in helping us not only identify the issue, or at least quantify the issue and... more»

What needs improvement?

The product itself is actually extremely solid. The support of Aternity, specifically their client success management and after-sales support and training leave a lot to be desired. They've gotten better with my last engagement with them,... more»
Application performance management %28apm%29 report from it central station 2018 05 19 thumbnail
Find out what your peers are saying about Dynatrace, AppDynamics, CA Technologies and others in Application Performance Management (APM).
269,736 professionals have used our research since 2012.

Application Performance Management (APM) Articles

A5223938 eed9 42af 9f16 9a9bd1568f21 avatar
Content and Community Manager
IT Central Station
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Digital Performance Management consultant.
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Auditor ISO20000:2011 Auditor ISO27001:2013 (BSI Lead Auditor Certified) PEN Testing & Forensics Security Analysis (Kali Linux) Detection/Defensive Actions (IDS/IPS Onion Security: Snort, Suricata, Snoby, Squert, Sguil) Analista BPM Certificado SCRUM Manager Certificado ITIL 2 y... more>>
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Senior Application Consultant (Project Manager)
Present work:- 1). I am 'Senior Consultant'​ @ GSS Pvt. ltd and working with Client in Banking sector, I am responsible for 'CA Technologies'​ tools like 'CA WILY'​,'CA Cloud Monitor/Watch Mouse'​,'CA Nimsoft'​, Pingdom, Zabbix. 2). I am supporting and managing different kind of clients in... more>>
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Full Stack APM Monitoring / Log Analytics Solution Consultant
I am Baskaran, having 9 + years of IT industry experience with Infra services, Application Performance management, Log analytics, Full stack Monitoring and Azure / GCP Cloud and Docker / Kubernetes Micro services platforms. I have experience on complete end to end solutions in monitoring... more>>
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Managing Director
15+ years experience in enterprise IT management in ITSM, BSM, CMDB and Enterprise Software development and delivery. Experience in building a company from inception to execution, including all business development activities, Software development, Operations and delivery. Working closely with... more>>
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60
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Specialist in BMC Suite of Products o Proficient in the management and ownership of BMC tools such as: BMC Portal, BMC Event Manager, BPPM. o Skilled in owning and implementing tool upgrade and running customisations in various projects. Implementing new customisations and solutions for the... more>>
Reviewed BMC TrueSight Operations Management: Eases cross launch between multiple tools and...
A81941d3 381e 4c7f 9e64 6e0cae0f5d2f avatar
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Senior Performance Consultant
▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ ►► Application Performance Management Enthusiast ◄◄ ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ ☛ Over 8+ years of diverse experience in delivering critical solutions for Application Performance Management. ☛ APM Tools- Provisioning, Architecture & Implementation for... more>>
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I have over fifteen years of IT systems, application and network management experience. I have worked on over 60 successful systems management projects with more than 40 different clients. My industry experience includes major companies in communication, education, pharmaceutical,... more>>
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I am working as a Presales And Technical Consultant with More than 5 years of Total and relevant Experience in CA Tools Like CA APM, CA Netqos ADA, MTP,Performance Center, CA UIM(Formerly known as Nimsoft). Having good experience in EMS/NMS Tools deployment configuration and customization. I'm... more>>
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#Worked on different Platforms - Application Performance Management (APM) - End to End Monitoring of IT Infrastructure and Applications, Enterprise Business Integration (EBI) - ESB, MB, Tibco Products etc #Part of handpicked 3 member team at Wipro Technologies that ventured to design and... more>>
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13+ continuous years activity in enterprise networking standing various positions : operational, deployment, design, technical project management. Ability to handle customer needs and provide relevant technical solutions to them. Excellent team worker but great capacity to work... more>>
Reviewed Riverbed SteelCentral AppResponse: Efficient network troubleshooting and application...
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1,082
Specialize in DevOps with a focus on Configuration, Build and Release Management. Always planning one step ahead to learn and develop another skill in the never ending techverse known as IT. Specialties : 'DevOps'​ with 'Application Life-Cycle Management (ALM)'​ with a pinch of 'Application... more>>
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754
Architect
Senior Systems Architect, Developer, Consultant for the following companies: • American Express • Commercial Union Insurance • ConEdison of New York • General Motors • IBM • JP Morgan • Lockheed Martin • Manufacturers Hanover Trust / Chemical Bank • Mars Inc. • Merrill... more>>
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Architect and ITSM Consultant with a BS from Yale University and an MBA My Skills include the following: A) Infrastructure and Solution Design: Designed infrastructure components to support multi-tiered solutions including DR Environments, Hardware, Operating Systems and Storage. B)... more>>
Reviewed Dynatrace: End User Monitoring
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BMC TrueSight & PATROL Consultant
ITIL Certified by ISEB PMP Certified by PMI PATROL-CE Certified by BMC Software OCP Certified by Oracle Trainer Certification from Peak Potentials As a subject matter expert since 1995, I specialize in implementation, customization, and training of the following product lines: BMC... more>>
Reviewed BMC TrueSight Operations Management: Before implementing consider: Scalability, High...
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Business Solutions and Innovation
Systems Analyst, Microsoft Certified System Engineer (MCSE), Microsoft Certified Solution Developer (MCSD), ITILv3 IT Service Manager, PRINCE2 Project Manager, Scrum Agile Product Development, TOGAF Enterprise Architect. Graduated in Technology, a post graduate in Telecommunications Networks by... more>>

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