There are issues with stability. I haven't seen much, however, there was a time when we scanned and, after scanning, sent it to the repository we are integrated with. Sometimes the date is wrong. By the time we were sending a default time, we had a discussion with the client there were customizations needed.

The document code does not extend. I have to rewrite the code again.

However, one database supports another. 

The software always depends on the infrastructure of the clients because it's very network-based. If you follow all the recommendations that it requires, it is great. It works properly, and the performance is more than okay. If you have limitations in the infrastructure or network, it can be a bit tricky, but you can always find workarounds to solve the issues.

It is reliable, and its performance is also really good. Its reliability was good, and we didn't encounter many software bugs. We did encounter a few, and we reported them to IBM. They then made the resolution a part of their next fixes, which is just life in the software industry, but overall, we had a very positive experience with performance and reliability.

We are using labs prepared for IBM DataCap, but when you spread this portal over branches and we have a lot of branches in Egypt, more than 500 branches, and different areas in Egypt and we will handle a large number of documents that will be scanned at the same time and we will test the strength of this solution over time. Since we have been using the solution it has been working well so far.

Solutions built on IBM Datacap tend to be very stable and this is maintained by regular updates from IBM. 

The stability of the solution is fine, but we are using two other admins just for the correction. These admins make structured data corrections and segregate between structured and unstructured data. 

The latest version of Datacap is very stable. Older versions of the solution used to get stuck but the overall stability and performance of the solution has been improved with version 9.1.7. 

I have seen complaints on the older version, but we haven't had any issues with the new version so far. However, it's only been a week since we did the upgrade. Versions 9.1.4 had performance issues. For example, it used to take an hour to complete a batch job.  

It's a stable product. We've seen other capture products on the market and our view of Datacap is that it's best-of-breed. It's a complete solution. It has its areas where it could improve, but it's reliable, it's scalable.

It's not very stable. We use IBM support to resolve some issues but they're not huge issues. 

Datacap's navigator is a little heavy. We have two configurations: one on the Taskmaster web interface and another on the navigator site. I feel the Taskmaster web configurations are more straightforward than the navigator. Sometimes the changes are not refreshed, it's slow, or it requires a user-ready password to log in. Many configurations are necessary, but Taskmaster web is a simple, easy, lightweight application where you can make all the changes.

We use the solution continuously and stability is fine as long as the product has been installed with best practices.

The stability all depends. I find that sometimes it's very stable, release after release, but I also find that sometimes you'll find bugs introduced, release after release. That's just something you just have to deal with, open a PMR to have them correct.

The stability is great.

Datacap is stable. 

IBM works in both the private and public sectors. 

As you're implementing the system correctly and you have the right people able to run and support the system, you will rarely ever see issues. When you compare that to a manual process, it's uncanny the amount of benefits that you can get from such a stable system.

The stability is about average.

They have to stop focusing on new development and stabilize the latest release. It is not stable. 

We're going to a web interface, which is very common these days. However, the web interface in the latest release is not stable. This is causing issues. We are about to lose a very large client because IBM can't fix the product.

The product is like every other enterprise product. Vendors (like Microsoft) should not be able to put software out there with a lot of bugs and fix them with enhanced packs and service packs. However, that's how it is. 

No product is perfect. Our job, as solution architects and implementers, is to help customers get around these hurdles until they are fixed. We do it very well.

The solution is stable.

We have come across multiple site failure issues. Thus, they should work on making the solution stable. I rate its stability as a six.