Icinga Room for Improvement

Aditi Mishra - PeerSpot reviewer
Monitoring Specialist at a tech services company with 51-200 employees

One thing that Icinga lacks is the capability to create advanced and customized dashboards within the tool itself. I've worked with various infrastructure monitoring, APM monitoring, and network monitoring tools, and I find that Icinga's built-in dashboard feature is not as robust and visually appealing as those found in different APM tools. To achieve eye-catching and flashy graphs for management or summary purposes, we often need to rely on external tools like Kibana or Tableau and integrate them with Icinga. Improving the dashboard functionality within Icinga would be a significant advantage. However, it may not seem like a major concern, but having an internal solution for dashboards would be beneficial.

The second aspect I'd like to address is that Icinga is relatively new in the market. As a result, there are instances where we encounter situations that act as blockers, and we struggle to find a solution. In such cases, seeking help from professional experts or the support system becomes necessary, as comprehensive troubleshooting documentation is still lacking. While I believe this will improve over time as Icinga becomes more established, currently, it's not as robust as other tools in this regard.

So, these two areas could be improved. The first one, regarding dashboards, could be considered a crucial aspect to understand and enhance, while the second one is something that should naturally improve as Icinga gains more traction in the market.

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RO
CEO at Orbitron, s. r. o.

We have found some problems with Nagios, and support isn't very responsive. When they are responsive, they tell us that they don't know how to solve the problem. I understand that can happen when you're using an open source product and not paying for support, so you can't get an SLA.

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YI
Team lead at NTG

I didn't have a problem with Icinga since I just use it for monitoring purposes. I haven't faced any issues with Icinga to date, and I think that it is a good solution. Right now, in my company, Icinga is a tool that falls under the testing phase.

The tool currently fails to provide notifications to users. In the future, I want the tool to provide notifications via mail, SMS, or some other medium once an action occurs in the product, especially when something major happens or when one of Icinga's services gets stopped.

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Buyer's Guide
Icinga
March 2024
Learn what your peers think about Icinga. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
763,955 professionals have used our research since 2012.
Harrison Bulley - PeerSpot reviewer
Senior Infrastructure Engineer at Net Consulting

I think the software is quite good, but we have had problems with getting it to recognize certain areas and amend certain checks, where we needed so we would have to create backend scripts for those checks.

Though, being open source, it has the support to create backend scripts, it would be better to have these scripts in-built.

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Lasse Wackers - PeerSpot reviewer
Senior System Integration Engineer at SVA System Vertrieb Alexander GmbH

Icinga is a complex solution that's hard to learn. It's a powerful product for monitoring, but new users will have a hard time figuring out what to do. 

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Aynalem Yehualaw - PeerSpot reviewer
System Engineer at Jimma University

The installation and configuration are very complex.

I'd like the product to add notification features into the offering.

It would be ideal if they could work to simplify the product a bit.

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Claudio Kuenzler - PeerSpot reviewer
Senior Systems Engineer at Infiniroot

The user interface should be improved. Classic UI had more possibilities and detailed analytics. The newer one doesn’t have many functionalities. 

The clustering setup could be made easier.

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TM
Principal Service Manager at a tech vendor with 1,001-5,000 employees

Icinga’s automation could be improved.

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Buyer's Guide
Icinga
March 2024
Learn what your peers think about Icinga. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
763,955 professionals have used our research since 2012.