Layer7 API Management Room for Improvement

Ewan Sadie
API Technical Lead at Sanlam

The Portal lacks maturity. Since the move from Portal 3.x to 4.x, a lot of features were removed. It is slowly coming back. I can see a lot of changes are done in the "background" to decouple components and make it more flexible. Those changes are just not getting to the UI side quick enough.

The CA Portal concept of multi tenancy does not align with their other products (or how most people see it) and that caught us off guard. CA/Broadcom is addressing this though. I have seen an uptake in feature development since the Broadcom acquisition of CA. It seems that a lot of our concerns were taken up and are being addressed. My rating would have been better if it was not for the Portal. The Gateway I would give a 10 out of 10.

For feature improvements, the way the Portal handles the security of APIs needs a total rework. Luckily, we could customise this layer to work for us but it would have been nice if the options were out-of-the-box. As the product set is very customisable, I would like to see an environment where customers could share and upload customised components or "assertions".

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IT / Enterprise Architect, IT Consultant at a consultancy with 11-50 employees

The user interface — what they call the Policy Manager — is somewhat poor but I think that is because of the technology they have chosen. It is a Java desktop. The user interface for a Java desktop is difficult to make and it is not easy to make it look flashy. If they move to a web interface, that is another problem.  

It cannot match the native Windows interface, but it is okay. It needs to be improved, I guess. That is the only thing I believe needs to be improved in Layer 7. It needs to be easier to navigate and use.  

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Arpit Agarwal
Enterprise API Architect at a retailer with 10,001+ employees

In terms of what could be improved, I think they do not have a good enough knowledge base on setting up the API Management Layer, especially on Azure using containers. In the corporate world, this solution is becoming very popular as we move forward.   

So something that I would like them to improve on is their information resources because we need more assistance / support from them to get our API Management Layer set up correctly on Azure. They still have a lot to do in this area in terms of support and building a community. But we have confidence, it would improve moving forward.  

When you talk about full API life cycle management, they lack inbuilt support of community forums as part of their offering which can be published to external developers. The forum can become an important hub for communication between our organization’s API Team and app developers who wish to use our APIs. Using the forums, developers will be able to post questions using the forum.

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Learn what your peers think about Layer7 API Management. Get advice and tips from experienced pros sharing their opinions. Updated: May 2021.
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Tanmoy Bandyopadhyay
Technology Analyst at Infosys Technologies Ltd

From the last version, they have added more dashboard support, but there is still a lot they need to improve. The thing is, on the chart you can set it to forty seconds or one minute. That's fine, but if you hold any request it should be clear on the graph. For instance, on the dashboard of the graph it should be written around it. It should say, this is the response time here, etc. In terms of monitoring, it's almost all covered. The interface can be improved, though.

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CEO and Co-Founder at a tech services company with 11-50 employees

The delivery is bulky in terms of implementation. Its price could also be better. It is a very good product as compared to CA API, Google API, and WSO2 API, but its price is high.

From the cloud-native perspective, some new features need to be added. It could also be made simpler to implement.

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Account Director – SEC4YOU Cybersecurity (previously Presales Engineer) at Sec4you

Its ID authentication is a little outdated. I think they should start using face ID.

They need a multifactor authentication solution for the API layer and the other layers, as well. Today, we don't have face recognition for the gateway. We don't have palm recognition either. This would add a needed additional security layer.  

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Automation Engineer at a computer software company with 10,001+ employees

The license model and the cost of licensing can be improved. Especially given that we are in a stable operational mode.

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Learn what your peers think about Layer7 API Management. Get advice and tips from experienced pros sharing their opinions. Updated: May 2021.
502,104 professionals have used our research since 2012.