Layer7 API Management Review

Resilient solution with robust policy configuration

What is our primary use case?

We use CA API Management to publish APIs for secure and fast integration with customers and partners.

How has it helped my organization?

It helps to improve customer satisfaction. When customers need to integrate with our platform, they are able to self-serve by using the online documentation and tool and then test their integration independently in a sandbox environment. Once the testing is complete they can request the switch to production.

What is most valuable?

It provides us with a resilient solution and robust policy configuration. It is able to withstand the number of API calls and handle different API requirements to secure, transform, log, and track API usage patterns.

What needs improvement?

They should incorporate deeper monitoring features into the solution to make the offering more complete. Doing so would help to showcase traffic patterns and usage to better engage customers and partners proactively. It would also help with API management and capacity planning.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

It is a very resilient solution.

What do I think about the scalability of the solution?

No issues.

How is customer service and technical support?

Technical support is very knowledgeable and helpful.

How was the initial setup?

The initial setup was somewhere between straightforward and complex, requiring an intermediate level of effort on our part due to our particular requirements. Otherwise, the solution is relatively straightforward to set up.

What's my experience with pricing, setup cost, and licensing?

Subscription licensing and pricing are competitive with other solutions.

Which other solutions did I evaluate?

What other advice do I have?

Familiarise yourself with its policy management to match your requirements for API management and governance.

**Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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