Microsoft DPM Room for Improvement
DBA, Developer at a government with 201-500 employees
There is a very poor online user community in terms of people blogging about their experiences with DPM.
I'm on Google all the time, resolving issues. All I ever find is the official Microsoft documentation. While that can be helpful, and that is in many cases, authoritative, it's not the same as having an independent user community who's writing about it. I have to wonder about the product when I don't see a vital external user community in existence.
Every day I have to log in and look at agent alerts and failures that I have to resolve. There are so many different types of agent failures that I have to diagnose pretty much every day due to the fact that the replicas are out of sync with the current state of a file or the VM or something. I'm constantly involved in a lot of hands-on maintenance. They need to change that and potentially make some sort of automated solution to this problem so the workload isn't so heavy for those maintaining the solution.
It's not a set it and forget it kind of solution. Not that anything is. However, it's a lot of labor involved in just keeping the replicas in sync.
One of the things I think would like to be able to use is their cloud storage at the block level so that it's cheaper for a government entity. We want to have replicas in the cloud, however, it's very expensive. They're using the most expensive tier of Azure storage. We would rather just be able to specify that our cloud backups go to Blob based storage for budgetary purposes. I don't believe that's available, but then again, I can't really find that out online due to a lack of a user community.
I would like to maybe have Office 365 backups. I know other vendors offer that however, I don't believe that's available within this solution.
The user interface can be improved quite a bit.
Overall, I wouldn't describe the solution as user-friendly. It's not very intuitive.The issue is that for users who are not interacting with the product regularly, it becomes difficult to trace the various functionality available. The product version that we have does not have View full review »
Management reporting could be improved.View full review »
Group Assistant, General Manager of IT at CIC
The DPM is pretty good, but when it comes to external devices, you can't back up to the external device. It's a huge drawback because once everything goes down, it goes down fully. We can't take a snapshot and take it outside, which is a problem.
Also, when it comes to recovery, the recovery process doesn't work properly. It doesn't recover. One of our drives failed and when we wanted to recover it from the other drive, it never worked. So, we couldn't recover the data.
Recovery of data if the server goes down, is not very good.
The DPM is good apart from the support services. We were told that the support was no longer in existence, which is why we are looking for another provider.
In the next release, I would like to see backup to external devices, so it can always restore the backup and we can take it externally and store it somewhere that it is off-site and archived. Currently, it does not allow us to do that because it is required to be in one location.View full review »
I would say the user-friendliness could be improved because I have found that my colleagues are not finding it very easy to use. I have used it quite well. I was able to do a lot of features within it, but for a frustrated user, it becomes a little user-unfriendly. Also, one issue was if I wanted to restore mail - it's not feasible here.View full review »
Managing Director at Adalites
They could improve the compatibility and integration with other products and the ability to do file-to file backups of other products. I also find the hard disk aligning quite complicated and that should be simplified.View full review »
System Administrator at a manufacturing company with 10,001+ employees
It needs portability for other vendors. It is good for backing up Microsoft servers, but it doesn't support third-party solutions such as Oracle Database.
It depends on Microsoft Volume Shadow Copy, especially for Hyper-V, which has a lot of problems. They should enhance the Volume Shadow Copy functionality.
Its reporting should also be better. Reporting is too weak in DPM.View full review »
System Administrator with 51-200 employees
The data tagging feature needs improvement. The solution could be a bit more intuitive in certain aspects.View full review »