Salesforce Einstein Analytics Primary Use Case
As a sales representative, my primary tool for data analysis is Salesforce Einstein Analytics, which I predominantly utilize for sales-related activities near Rina. Additionally, I regularly review the tracked figures within the platform to ensure that I meet all the required performance metrics expected by the company.
View full review »We have had very extensive use cases of the solution in our organization. So, we had a lot of data that had to be populated and visualized. Around 50% of my project tasks are done online using the solution.
View full review »My company uses Salesforce Einstein Analytics to build predictive models for sales. We have just started learning how to use it to implement solutions.
Buyer's Guide
Salesforce Einstein Analytics
March 2024
Learn what your peers think about Salesforce Einstein Analytics. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,740 professionals have used our research since 2012.
The solution allows for the automation of certain tasks.
View full review »ST
reviewer1803624
Vice President at a healthcare company with 10,001+ employees
We had a pretty large Salesforce deployment across our company. This deployment was for all internal customers around our globe, such as shared services and business services, which were connected with the contact centers in each region of the world (NA, LATAM, ASPAC and EMEA). Salesforce was the platform that we consolidated all our Level 1 and Level 2 processes on. We brought it together with Genesis across all call centers which integrated our platforms.
When we first did the assessment, this was at a global level. We were putting in a standardized software platform for all the corporate functions, such as HR, finance, procurement, payroll, and compliance. We standardized all their processes on Salesforce case management and knowledge management. Key day to day to day integration was required with ServiceNow and Workday and other financial systems, such as SAP. We used Salesforce as one of our enterprise platforms.
We use ServiceNow for the IT side of our operations and needed to e-bond tickets and requests across these systems
View full review »JB
reviewer2111976
Head of Product Strategy and Innovation at a computer software company with 51-200 employees
We use Einstein Analytics to evaluate sales and marketing metrics.
We use Service Cloud. We use it to classify the cases and get the escalation scores correctly. We also use it for knowledge management. We have multiple use cases.
View full review »The solution helps me to analyze the opportunities and evaluate the chance of closing the deals.
View full review »PV
reviewer1623918
Head of Enterprise Architecture at a financial services firm with 10,001+ employees
We primarily use the solution for customer insight analytics.
View full review »LS
Luan Sirtoli
Senior Software Engineer - Salesforce at DataGo
We are using Tableau CRM for AI-driven analytics.
View full review »PC
reviewer1599123
VP Technology/Vice President at a healthcare company with 11-50 employees
We use this solution to synchronize email communication between my Microsoft Office 365 instance and Salesforce.
It is also used to synchronize events and appointments into Salesforce, which means that you can have a holistic view of the customer in Salesforce.
View full review »RP
reviewer1176129
Sr. Systems Engineer at a tech vendor with 1,001-5,000 employees
It is more related to the salespeople. From the systems engineering part, we use it for some data. We mainly use it to get some analytics related to the customer opportunities we have.
If I'm not mistaken, I have version 6.
View full review »I received an assignment to create a dashboard from multiple data sources from within Salesforce and some external (in CSVs) for huge (big) data from big clothing brands for users/management to analyze and take data driven decisions for their business.
YN
reviewer1537425
Project Manager at a computer software company with 10,001+ employees
I'm in HR, and my company is the end user of Salesforce.
View full review »VK
reviewer1038357
Director of Operations at a tech services company with 201-500 employees
We use Salesforce Einstein Analytics for human capital management systems, similar to an HRMS system.
View full review »Buyer's Guide
Salesforce Einstein Analytics
March 2024
Learn what your peers think about Salesforce Einstein Analytics. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,740 professionals have used our research since 2012.